Saving Log Information To A File - Impediment RS-1600-X24 User Manual

2 Enter the following information:
• E-Mail Address 1 through 4: Enter up to four e-mail addresses you want to receive notification of
X24 Subsystem events. Enter the addresses in the format: user_name@domain_name.
• E-Mail Comment: Enter text that you want sent with e-mail messages. For example, you might want
to identify something about the location, name, or use of this X24 Subsystem.
• Mail Server: Enter the IP address of the SMTP server to use for the e-mail messages. Contact your
system administrator for more information.
• Domain Name: For some networks, you need to enter the domain name. Contact your system
administrator for more information.
• Sender Name: Enter the X24 Subsystem's administrator's name.
3 Click Change E-mail Info.

4.3 Saving Log Information to a File

You can save X24 Subsystem event and debug log information to a file. The file contains selected log
information, including:
• Event log (refer to the X24 Subsystem Getting Started Guide)
• Diagnostic debug logs)
• Device status
The device status information is always included.
You can enter contact information for inclusion in the log information file. This helps identify the issue and
contact information when these logs are being collected for diagnostic purposes.
To save log information to a file:
1 From SAM, select Manage X24 Subsystem > Debug Utilities > Save Log Files.
The Save Log Files page displays.
2 Enter any contact information you want included in the log file.
By doing so, your contact information and comments will help create a unique document that may be used
to identify the issue and origin when these logs are being collected for diagnostic purposes.
3 Select the type of information you want included in the log from the File Contents list.
4 Click Generate Log Information to save the current contact information, generate the requested
information, and proceed to the log disposition page.
5 Click Download Selected Logs to File to save the logs to a file on the host system or anywhere
accessible on your network.
System Status
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