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RS-1600-X24 User Guide
D.5 Capturing the Event Log, Hardware,
and Configuration Information
You can capture and save the following information to a file on your hard drive:
• Entire event log
• All hardware information
• All configuration information
• All debug information that is turned on.
This is useful if you want to print all of this information or attach it to an e-mail message.
The steps below use HyperTerminal as the terminal emulator software. If you use a different terminal
emulator, your procedure may be different.
To capture the event log, hardware, and configuration information:
1
With HyperTerminal up and running as your RS-232 interface terminal, from the System Menu, select
Utilities Menu and press Enter.
The Utilities Menu displays.
2
From the Transfer menu in HyperTerminal, select Capture Text.
The Capture Text window displays.
3
Enter the path and file name you want to use to store the log file contents.
Save the file with a.txt file extension.
4
Click Start.
5
Select Dump Debug Info and press Enter.
6
From the Transfer menu in HyperTerminal, select Capture Text, then select Stop.
7
To capture the same information for the other SM, repeat
to the other SM.
D.6 Displaying Drive Errors and
Resetting Error Statistics
You can display drive errors for a specific drive. You know a drive has errors when you see the letter E
in the first column of the Display Drives screen.
164
steps1
through
6
from the computer connected
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Table of Contents
Troubleshooting
