Problems While Running Applications - Intermec Trakker Antares 243X User Manual

Chapter 4— Troubleshooting and Maintaining the Terminal
Problems Communicating With RF Network Devices (continued)
Problem
The 2435 is connected to the Intermec Gateway,
DCS 30X, or host computer, and you move to a
new site to collect data. The Network Connect
status icon was on and now begins to blink or
turns off.
You are having problems with your 802.11b
network coverage.
The Network Connect status icon is on, but you
cannot establish a terminal emulation session
with the host computer.
When you turn on the terminal after it was
suspended for 10-15 minutes or longer, the
terminal can no longer send or receive messages
over the network.
The Network Connect status icon blinks on the
terminal screen and you see this message:
Unable to connect to controller.
Error 102.
Unable to establish connection
to host. Session ended.

Problems While Running Applications

Problems While Running Applications
Problem
There is not enough memory to load a program.
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Possible Solution
You may have gone out of range of an access point. Try moving
closer to an access point or to a different location to re-establish
communications. Once you are in range again, the Network
Connect status icon will appear and remain on. Any data you
collected while you were out of range will be transmitted over the
network.
Make sure that the Medium Density Distribution command on
your access point is not enabled. When the Medium Density
Distribution command is enabled, the access point distributes
values for these RF coverage parameters to your terminal: AP
Density, Medium Reservation, and Microwave Robustness.
Changes made by your access point are not reflected in the
terminal menu system.
There may be a problem with the host computer, a problem with
the connection between the Intermec Gateway or DCS 30X and
the host computer, or a problem with the connection between
the access point and the host (TCP/IP). Check with your
network administrator to make sure the host is running and
allowing users to login to the system.
The host may have deactivated or lost your current terminal
emulation session. In a TCP/IP direct connect network, you need
to turn off the "Keep Alive" message (if possible) from the host so
that the TCP session is maintained while a terminal is suspended.
The 2435 is connected to the access point but is trying to
establish communications with the Intermec Gateway or
DCS 30X and the host computer. Make sure the terminal is
correctly configured for your network. In a UDP Plus or WTP
network, make sure the Intermec Gateway or DCS 30X is
configured and data collection is started. In a TCP/IP network,
make sure the host computer is configured and running.
If the network is configured correctly, try shutting down and
restarting the Intermec Gateway or DCS 30X to establish
communications. You can also reset the terminal. For help, see
"Resetting the Terminal" on page 80.
If you are running applications on the terminal and have trouble, check
these possible problems and solutions.
Possible Solution
You need to free conventional memory by removing files or
applications from drive C. For help, see "Delete File" in
Chapter 5 of the 2400 Family system manual.
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Trakker Antares 243X Handheld Terminal User's Manual