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Intermec Antares 2420 User Manual

Trakker terminal
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Download this manual See also: System Manual, User Manual
FasTrak User's Guide
Prophet 21 FASPAC 5.0

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Summary of Contents for Intermec Antares 2420

  • Page 1 FasTrak User's Guide Prophet 21 FASPAC 5.0...
  • Page 2 The documentation in this publication is provided pursuant to a Sales and Licensing Contract for the Prophet 21 System entered into by and between Prophet 21 and the Purchaser to whom this documentation is provided (“License Agreement”). In addition, the licensed software to which this documentation refers may be supported in accordance with a customer support agreement by and between the same parties (“Support Agreement”).

  • Page 3: Table Of Contents

    Table of Contents Introduction ........... . vii About This Manual .
  • Page 4 TABLE OF CONTENTS Learning About the FASPAC FasTrak Programs ..... . 2-23 Menus........... . . 2-23 Help Screens .
  • Page 5 TABLE OF CONTENTS Set the Date and Time ......... . . 3-46 Adjust the Beep Volume .
  • Page 6 TABLE OF CONTENTS FPD/318-03...

  • Page 7: Introduction

    FasTrak module. If you are using a TRAKKER 2425, this manual assumes you are not using it with the FASPAC Radio Frequency applications. You can find more detailed information about the terminal in the TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s Manual from Intermec.

  • Page 8: Related Publications

    Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s Manual—Includes detailed information about the TRAKKER Antares 2420/2425 data collection terminals.

  • Page 9: Overview Of The Trakker

    Overview of the TRAKKER This chapter will help you become familiar with the TRAKKER 2420/2425 terminal, including the meaning of the display icons and audio tones, and using the terminal’s keypad. Please read this chapter before you use the terminal. The primary function of the TRAKKER Antares data collection terminal is to record bar coded information.

  • Page 10: Package Contents

    OVERVIEW OF THE TRAKKER • The model 2420 captures data through its built in scanner and keyboard. The data is transmitted from the 2420 to the FASPAC system by placing the 2420 into a communications dock. The communications dock is connected to a serial port on the FASPAC system using a standard serial cable.
  • Page 11 PACKAGE CONTENTS • One or more TRAKKER Antares TD2400 Communications Docks or Optical Link Adapters For each dock or adapter: – One 15-foot RJ45 serial cable – Two connectors: one RJ009 B/F and one RJ009 B/F-X – One power supply and one power cord •...
  • Page 12 OVERVIEW OF THE TRAKKER • One Intermec TRAKKER Antares 2420 and 2425 Hand-Held Terminal User’s Manual • At least one Faspac FasTrak User’s Guide. • Other Intermec documentation, including safety documents, scan module documents, and optional accessory documents • Two 3½-inch diskettes containing all program files Note: Save the boxes and shipping material in case you need to store or ship the TRAKKER terminal.

  • Page 13: Features

    FEATURES Features The TRAKKER Antares terminals are ergonomically designed to make data collection easy. They include the following features: • Scan module accessory for bar code data collection. • CGA-compatible display angled for easy viewing. • Keypad with 56 keys to support data collection. •...

  • Page 14: Keypad

    OVERVIEW OF THE TRAKKER Keypad The TRAKKER terminal has several special keys that are used to enter characters or perform unique functions. The TRAKKER keypad is color-coded for ease of use. Characters, symbols, and function keys are printed on or above the keys. The key combinations are easily identified by the color combinations, which are listed in the following table.

  • Page 15: Cursor/Arrow Keys

    FEATURES Cursor/Arrow Keys TO USE THIS KEY PRESS DESCRIPTION Arrow up Moves the cursor up one row or line. Arrow down Moves the cursor down one row or line. Arrow right Moves the cursor one character to the right. Arrow left Moves the cursor one character to the left.

  • Page 16: Screen

    OVERVIEW OF THE TRAKKER Screen The TRAKKER screen size is 16 lines with a length of 20 characters per line. All FASPAC programs are displayed in double height character mode, which brings the screen size to 8 lines with a length of 20 characters per line. Function Keys The FASPAC application programs use function keys F1, F2, F3, F4, and F5.

  • Page 17: Display Icons

    FEATURES Display Icons Various icons are displayed in the top line of the terminal screen to indicate the current status of special keys, battery power, saving data, and radio frequency and network communications. ICON NAME KEY PRESSED DESCRIPTION Ctrl The first key in a combination. It is stored in the keypad buffer until you press a second key.

  • Page 18: Audio Signals

    OVERVIEW OF THE TRAKKER Audio Signals The TRAKKER has a beeper and internal speakers that produce audio signals (beep sequences) as you use the terminal. The following table lists the beep sequences and what they mean. BEEP SEQUENCE WHAT IT MEANS Low beep You entered a valid command, or the data you entered was successfully stored.

  • Page 19: Batteries

    PRECAUTIONS AND WARNINGS Batteries There are two types of batteries in the TRAKKER terminal: • Main battery pack—The main power source for operating the terminal. The charge typically lasts from six to eight hours. • Backup battery—The power source for flash memory and the real-time clock when the main battery is removed from the TRAKKER.
  • Page 20 OVERVIEW OF THE TRAKKER 1-12 FPD/318-03...

  • Page 21: Using The Trakker For The First Time

    Using the TRAKKER for the First Time This chapter provides instructions for setting up and using your TRAKKER terminal the first time. To use the TRAKKER terminal for the first time, follow these steps. Each step is described in detail in the following sections. 1.

  • Page 22: Set Up The Communications Dock

    TRAKKER is inserted in the dock. The dock also charges the main battery pack and backup battery that are inside the TRAKKER. Refer to the Intermec TRAKKER Antares™ TD2400 Communications Dock Quick Reference Guide for more detailed information. FPD/318-03...
  • Page 23 SET UP THE COMMUNICATIONS DOCK Follow these steps to set up the dock. Note: Make sure you have a flat, stable, clean surface that is within 5 ft. (1.5 m) of an AC electrical source. 1. Attach the RJ45 serial cable to the RJ009 B/F connector. 2.
  • Page 24 USING THE TRAKKER FOR THE FIRST TIME 4. Place the dock on the flat surface. 5. Plug one end of the power cord into the power supply and the other into the AC electrical outlet. The Power Status Light on the dock should be amber. It will turn green when you insert a terminal in the dock.

  • Page 25: Charge The Batteries

    CHARGE THE BATTERIES Charge the Batteries Although the two battery packs (main and backup) are charged before shipping, you should recharge them before using the TRAKKER. To recharge the batteries: 1. Press q to turn off the TRAKKER. 2. Place the TRAKKER in the communications dock, and leave it for one or two hours.

  • Page 26: Turn On The Trakker

    USING THE TRAKKER FOR THE FIRST TIME Turn on the TRAKKER After the batteries have been charged, you are ready to turn on the TRAKKER. Press I/O in the upper left corner of the keypad. After turning on the TRAKKER, the Boot Menu is displayed. If the Boot Menu is not displayed, follow these steps: 1.

  • Page 27: Set Up The Trakker

    TURN ON THE TRAKKER Set Up the TRAKKER Follow these steps from the Boot Menu: 1. Press B. 2. The TRAKKER performs its initialization process and displays the date and time. 3. Scan the Enable Code 93 bar code by following these steps. a) Point the laser scan window of the TRAKKER (the top end) at a slight angle approximately eight inches from the bar code label.
  • Page 28 USING THE TRAKKER FOR THE FIRST TIME c) Direct the beam so that it falls across all bars in the bar code below and release the button. Enable Code 93 *$+CF1* *$+CF1* d) If the scan is successful, the terminal beeps once and the Scan LED Indicators turn green.

  • Page 29: Adjust The Trakker Settings

    TURN ON THE TRAKKER Adjust the TRAKKER Settings You can adjust the TRAKKER’s beep volume and screen contrast with the following bar codes. Practice scanning them until you are comfortable with the scanning procedure. Each time you scan a bar code, the volume or contrast is adjusted by one increment.
  • Page 30 USING THE TRAKKER FOR THE FIRST TIME The TRAKKER Main Menu screen is displayed. 2. Press [ to move the cursor to the System Menu option and then press ;. The following screen is displayed. 3. Press { to move the cursor to the Set Date and Time option and then press ;.
  • Page 31 TURN ON THE TRAKKER 4. Press d to exit the System Menu and return to the Main Menu. 5. Press d to exit the Main Menu. The OK option will be highlighted. 6. Press ;. The FASPAC FasTrak program screen will be redisplayed. Now you are ready to connect to the FASPAC host server.

  • Page 32: Connect To The Host Server

    USING THE TRAKKER FOR THE FIRST TIME Connect to the Host Server There are several ways of setting up the TRAKKER to communicate with FASPAC: • Direct Connect—The TRAKKER communicates directly to the FASPAC host server’s serial port through the communications dock. •...

  • Page 33: Contact The Faspac Customer Service Line

    CONNECT TO THE HOST SERVER 3. Download the application program files (BIN files) from FASPAC to the TRAKKER. Contact the FASPAC Customer Service Line Call the FASPAC Customer Service Line to schedule a time to perform the following tasks: • Determine which FASPAC host server port to use and how to configure it. You and the FASPAC Customer Service Representative will select a host server port for use.

  • Page 34: Establish Faspac To Trakker Communications

    USING THE TRAKKER FOR THE FIRST TIME Establish FASPAC to TRAKKER Communications The FASPAC communication programs (INI files) must now be downloaded to the TRAKKER. Do this while you are still on the phone with Faspac Technical Support to test the direct connection. There are three steps: 1.
  • Page 35 CONNECT TO THE HOST SERVER 2. Type and press Return. The following screen is displayed. TKRD 3. In the Trakker Device Name field, enter the host port number that was determined when Faspac Technical Support helped set up your port (see page 2-13).

  • Page 36: Download The Ini Files

    USING THE TRAKKER FOR THE FIRST TIME Download the INI Files The INI files must be downloaded to the TRAKKER before the program files (BIN files). The INI files are necessary for running the transmit programs; they tell the TRAKKER which program files to receive and where to put them. 1.
  • Page 37 CONNECT TO THE HOST SERVER The TRAKKER initializes and the following screen is displayed: 4. Press N. The TRAKKER will start receiving the files. The Receive Status Light (èl) on the communications dock flashes green when data is being received from the host. If the connection between the TRAKKER and the FASPAC host server is working properly, the following screen will be displayed when transmission starts.

  • Page 38: Connection Failures

    USING THE TRAKKER FOR THE FIRST TIME Connection Failures If the TRAKKER fails to connect properly, a non-acknowledgment error, Naked 0, will be displayed. With help from the FASPAC Customer Service Line, check the following items: • Check that TKRD is running on the FASPAC host server if you are using direct connect.

  • Page 39: Download The Faspac Application Programs

    CONNECT TO THE HOST SERVER Download the FASPAC Application Programs Note: Do not use option 5 to download the CSOMAIN file; it was installed on the TRAKKER before we shipped it to you. We will tell you when to use option 5 to download future releases of CSOMAIN.

  • Page 40: Download A Csatl File

    USING THE TRAKKER FOR THE FIRST TIME The following screen will be displayed when transmission starts. Note: It may take up to five minutes for this file to be downloaded to the TRAKKER. 5. When transmission is complete, the TRAKKER re-initializes and the FASPAC FasTrak Main Menu is displayed.

  • Page 41: Download A Csphy File

    CONNECT TO THE HOST SERVER Note: It may take up to three minutes for this file to be downloaded to the TRAKKER. 5. When transmission is complete, the TRAKKER re-initializes and the FasTrak Main Menu is displayed. Download a CSPHY File Note: Download the csphys file, unless we have instructed you to download csphy1.

  • Page 42: Close The Faspac Server Port

    USING THE TRAKKER FOR THE FIRST TIME Close the FASPAC Server Port After you have finished downloading the files to the TRAKKER, press Ctrl-C on the FASPAC server. This closes Kermit and redisplays the FASPAC menu. You are now ready to use the TRAKKER. However, please read the next two sections before you start: •...

  • Page 43: Learning About The Faspac Fastrak Programs

    LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS Learning About the FASPAC FasTrak Programs This section will help you become familiar with the FASPAC application programs you downloaded to the TRAKKER. It describes the common features of the programs and how you move through them. Each program is described in detail in Chapter 3, Operation.

  • Page 44: Help Screens

    USING THE TRAKKER FOR THE FIRST TIME Help Screens Help screens are available from all menus and programs by pressing F1. They provide information about the programs and fields for the screen. Use the arrow keys ([ and {) to move the cursor up or down to read all of the Help screen information.

  • Page 45: Add Screens

    LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS Add Screens You use the Add screens to scan or manually enter new information in data entry fields. The following function keys are available in the Add screens: • F1—View help information for a particular screen. •...

  • Page 46: Browse Screens

    USING THE TRAKKER FOR THE FIRST TIME Browse Screens Browse screens are accessible from the program’s Add screen or the program menu. They allow you to view the data already collected in the terminal. To run Browse from a program menu, press 2. To run Browse from a program’s Add screen, press F3.

  • Page 47: Transmit Screens

    LEARNING ABOUT THE FASPAC FASTRAK PROGRAMS Transmit Screens When you are ready to upload the data to FASPAC, use the Transmit screens. The Upload from Trakker to Host (TRAK/TKRS) program must be running in FASPAC on the host server before you can transmit the data from the TRAKKER.

  • Page 48: Bar Code Labels

    USING THE TRAKKER FOR THE FIRST TIME Bar Code Labels The efficiencies and accuracy gained by using scanning technology in a distribution facility is based on the use of bar coded information. The TRAKKER terminal is capable of scanning a bar code and transmitting that information to the FASPAC system.

  • Page 49: Remote (Off-Site) Locations

    BAR CODE LABELS Remote (Off-Site) Locations Customer Contract Label This is an example of a customer contract label that you can set up to save time entering customer, contract, purchase order, and sales person information. Customer Bin Label This is an example of a customer bin label created by FASPAC. By scanning the bar coded bin label, you can identify the customer’s part that is assigned to the bin.

  • Page 50: Local (On-Site) Locations

    USING THE TRAKKER FOR THE FIRST TIME Local (On-Site) Locations Location Label This is an example of a rack location label, which is typically on 4” x 6” label stock. Smaller versions may be required depending on the size of the label area. Information printed on this label is: DESCRIPTION HUMAN...

  • Page 51: Container Tag Label

    BAR CODE LABELS Container Tag Label This is an example of an inventory container label created by FASPAC. By scanning the bar coded tag number, you have access to all of the detailed information about the contents of the container. This information was entered in FASPAC at the time the item was received.
  • Page 52 USING THE TRAKKER FOR THE FIRST TIME 2-32 FPD/318-03...

  • Page 53: Operation

    Operation This chapter explains how to use the FASPAC application programs on the TRAKKER, and how to transmit information to FASPAC on the host server. Information collected in a TRAKKER terminal must be uploaded to FASPAC. A TRAKKER Communications Dock or TRAKKER Optical Link Adapter is required to support these communications.
  • Page 54 OPERATION 4. Make sure that the Upload From Trakker To Host (TRAK/TKRS) program is running on the FASPAC server. 5. Place the TRAKKER in the communications dock and select the Transmit menu option. Only one text file is transmitted at a time from each program. 6.

  • Page 55: Upload From Trakker To Host (Util/Trak/Tkrs)

    UPLOAD FROM TRAKKER TO HOST (UTIL/TRAK/TKRS) Upload from Trakker to Host (UTIL/TRAK/TKRS) Before you transmit data from the TRAKKER terminal to FASPAC, run this program to open the host serial port and set up FASPAC to receive the files. 1. From a FASPAC menu, type and press Return.
  • Page 56 OPERATION A screen similar to the following example will be displayed. 4. Leave the screen as it is and run the Transmit programs on the TRAKKER after you have collected data. 5. When you are finished uploading data to FASPAC, press Ctrl-C to exit Kermit and the TKRS program, and then press Return.

  • Page 57: Remote Operation

    REMOTE OPERATION Remote Operation All FasTrak programs can be used for remote operations. The Convert Scanned Order program is used to collect order information at customer facilities. Convert Scan Orders Menu (cso.bin) The Convert Scanned Orders program has options to add new data, browse through data that has already been collected, and transmit the data to FASPAC.
  • Page 58 OPERATION 1. From the CSO menu, press 1. The following screen is displayed. 2. In the CUS field, scan or enter a customer number. 3. In the CON field, scan or enter a contract number. 4. In the PO# field, scan or enter a purchase order number. 5.

  • Page 59: Browse

    REMOTE OPERATION 2 Browse Use this option to view data already collected in the terminal. 1. Press 2 from the CSO menu or F3 from the second Add screen (CSOR12). The following screen is displayed with no data. 2. Use the following commands to display records: a) Press S or F3 to display the first record in the file.

  • Page 60: Transmit

    OPERATION 4. To delete a displayed record: a) Press D. A delete prompt is displayed at the top of the screen. b) Press Y to delete the record, or N to quit the delete process. 5. When finished with this screen, press F4 to return to the CSO menu. 3 Transmit Use this option when you are ready to transmit the data to FASPAC.
  • Page 61 REMOTE OPERATION The TRAKKER initializes and the following screen is displayed. 4. Press N if modems are not being used to connect to FASPAC. Press Y if modems are being used to connect to FASPAC. You are asked if you want to dial the FASPAC host’s modem phone number (displayed at the bottom of the screen).
  • Page 62 OPERATION 6. When transmission is complete, you are asked if you want to delete the TRAKKER file. If transmission completed successfully, we recommend that you delete the file. Otherwise, any new scanned records are added to the file, and FASPAC will have duplicate records when you retransmit the file. Note: If transmission did not complete, a “Naked 0”...

  • Page 63: Local Operation

    LOCAL OPERATION Local Operation The TRAKKER terminal uses the following FasTrak application programs at your facilities: • Scan Putaway (csatl), used when items are moved from one location to another within a warehouse. • Scan Physical Inventory (csphy), used to count items in a warehouse. Scan Putaway Menu (csatl0.bin) The Scan Putaway Menu has options to add new data, browse through data that has already been collected, and transmit the data to FASPAC.

  • Page 64: Browse

    OPERATION 1. From the Scan Putaway menu, press 1. The following screen is displayed. 2. In the LOCATION field, scan or enter the new location. 3. In the TAG # field, scan or enter the tag number. The cursor remains in the TAG # field. 4.
  • Page 65 LOCAL OPERATION 3. To find a specific record: a) Press F5. The following screen is displayed. b) Type the record number and press ;. Note: The numbers are assigned to records sequentially as they are scanned or entered. They are not displayed on the screen. 4.

  • Page 66: Transmit

    OPERATION 3 Transmit Use this option when you are ready to transmit the data to FASPAC. Note: Make sure that TKRS is running in FASPAC on the host server. 1. If you are using a communications dock, place the TRAKKER in it. Make sure the Power Status Light on the dock is green.
  • Page 67 LOCAL OPERATION You are asked if you want to dial the FASPAC host’s modem phone number (displayed at the bottom of the screen). 5. Press ; to dial the displayed modem number, or type a different number and press ;. Note: If you want to permanently change the modem telephone number, see page 3-40.

  • Page 68: Scan Physical Inventory Menu (Csphy.bin)

    OPERATION Scan Physical Inventory Menu (csphy.bin) The Scan Physical Inventory Menu has options to add new data, browse through data that has already been collected, and transmit the data to FASPAC. From the Main Menu, press 3. The TRAKKER initializes and displays the following menu.

  • Page 69: Browse

    LOCAL OPERATION 3. In the YOUR INITIALS field, scan or enter your initials. A second Add screen is displayed. 4. In the MODE field, scan or enter the mode: T for Tag or L for Lot. 5. In the LOC field, scan or enter the location. 6.
  • Page 70 OPERATION 2. Use the following commands to display records: a) Press S or F3 to display the first record in the file. Note: The first record displayed in the file is a Header record used for FASPAC processing. b) Press E to display the last record in the file. c) Press F2 to display the previous record.

  • Page 71: Transmit

    LOCAL OPERATION 3 Transmit Use this option when you are ready to transmit the data to FASPAC. Note: Make sure that TKRS is running in FASPAC on the host server. 1. If you are using a communications dock, place the TRAKKER in it. Make sure the Power Status Light on the dock is green.
  • Page 72 OPERATION You are asked if you want to dial the FASPAC host’s modem phone number (displayed at the bottom of the screen). 5. Press ; to dial the displayed modem number, or type a different number and press ;. Note: If you want to permanently change the modem telephone number, see page 3-40.

  • Page 73: Connection Failures

    LOCAL OPERATION Connection Failures If the TRAKKER fails to connect properly, you will receive a non-acknowledgment error (“Naked 0”). A screen similar to the following will be displayed. Check the following items: • If modems are being used, check that the phone number is correct. •...

  • Page 74: Process Trakker Files (Util/Trak/Tkkr)

    OPERATION Process Trakker Files (UTIL/TRAK/TKKR) After the data has been successfully transmitted to FASPAC, use this program to process the cso, atl, and phy files in FASPAC. You can select one type of file to process or select all of them to process at once. After each program has run, a report is printed on the Other printer specified in your printer settings.
  • Page 75 PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) The Selection screen is displayed. The columns in this screen are: • Sel—The selection number. • Type—The type of data record: Convert Scanned Order (CSO), Assign Tag to Location (ATL), or Physical Inventory (PHY). • Version—The version number of the record (for example, 1 = cso1).
  • Page 76 OPERATION The status for line 3 changed to SELECTED. 4. Type and press Return. The Confirmation screen is displayed. 5. Press Return to accept y to continue. 3-24 FPD/318-03...
  • Page 77 PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) The Convert Scanned Orders screen is displayed. 6. Type and press Return. Quotes or orders are created for each data record and an error report is printed. When the process is finished, the FASPAC menu is displayed. If the selected data file is processed successfully (that is, a quote is created for at least one item), it is automatically deleted from FASPAC.

  • Page 78: Cso Error Report

    OPERATION CSO Error Report When the CSO process is finished, an error report is printed that lists the following information: • Quote and order numbers • Customer, contract, and PO numbers • Items and quantities • Error messages, if any If there are any errors, a quote may be created but an order will not be created.
  • Page 79 PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) COMPANY: 10 BEST FASTENERS, INC. PAGE RUN ID: CSO 1 CONVERT SCANNED ORDER ERROR REPORT 08/09/99 RUN BY: WPD 14:41:18 08/09/99 QUOTE LINE CUSTOMER CONTRACT PO NUMBER DATE TIME SALESMAN WHSE ITEM QUANTITY AVAILABLE ERROR MESSAGE =============================================================================================================================== 9591 H78654...

  • Page 80: Which Warehouse Is Used

    OPERATION Which Warehouse is Used Orders are created for warehouses according to the following specifications: • If there is no contract for the customer, the CSO program uses the primary warehouse specified for the customer in the Customer Processing Maintenance (CP/MAI) program. •...

  • Page 81: Atl Files

    PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) ATL Files To process Assign Tag to Location (atl) files, follow these steps. 1. From any FASPAC menu, type and press Return. TRAK/TKKR The Process TRAKKER files screen is displayed. 2. Type (to list all files) and press Return. The Selection screen is displayed.
  • Page 82 OPERATION The status for line 2 changed to SELECTED. 4. Type and press Return. The Confirmation screen is displayed. 5. Press Return to accept y to continue. 3-30 FPD/318-03...
  • Page 83 PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) The Convert Scanned Assigned Tag Locations screen is displayed. 6. Enter the number of the warehouse from where the files were uploaded. 7. The cursor skips the Update file prompt because it automatically uses Y. The Tag records will be updated and the report will be printed. However, records with errors will not be updated.

  • Page 84: Atl Report

    OPERATION ATL Report When the ATL process is finished, a report is printed that lists the following information for each Tag Record. • Tag Record Number • Old Location • New Location • Error messages, if any COMPANY: 10 BEST FASTENERS, INC. PAGE RUN ID: CSATL CONVERT SCANNED ASSIGNED TAG LOCATIONS...
  • Page 85 PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) Invalid New Location The location entered as the new location is not in the Location Master File (TAG/SLM). Add the location to the Location master File. Update the location using either the Tag Maintenance program (TAG/MAI) or the Assign Tag Locations program (TAG/SATL).

  • Page 86: Phy Files

    OPERATION PHY Files To process Physical Inventory (phy) files, follow these steps. 1. From any FASPAC menu, type and press Return. TRAK/TKKR The Process TRAKKER files screen is displayed. 2. Type (to list all files) and press Return. The Selection screen is displayed. 3.
  • Page 87 PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) The status for line 1 changed to SELECTED. 4. Type and press Return. The Confirmation screen is displayed. 5. Press Return to accept y to continue. FPD/318-03 3-35...

  • Page 88: Phy Report

    OPERATION The Convert Scanned Physical Inventory program immediately runs. The program automatically uses option 2 for Check & Create. It checks to see if Item Stock Location records are frozen, and if so, creates Physical Inventory records. When the program is finished, this screen is closed and the FASPAC menu is displayed.

  • Page 89: Error Messages

    PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) COMPANY: 10 BEST FASTENERS, INC. PAGE RUN ID: CSPHY CONVERT SCANNED PHYSICAL INVENTORY 08/14/99 RUN BY: WPD 11:55:33 08/14/99 TY WH TAG/LOT NO LOCATION QTY BY MESSAGE ITEM ================================================================================================================================= FT 01 672 SHELF 22500 BWH 10-32 X ½ PHIL FLAT M/S W/NYLON PATCH ZINC FT 01 669 F076...
  • Page 90 OPERATION Item Not Frozen The item associated with the Tag Record or FASPAC lot number entered is not frozen and, therefore, not available to be included in the Physical Inventory process. No Available Tag The count record was entered while in Lot Mode. Neither a Status 2 nor a Status 3 Tag Record could be found with the location entered.

  • Page 91: All Files

    PROCESS TRAKKER FILES (UTIL/TRAK/TKKR) ALL Files You can process all files (cso, atl, and phy) at the same time by entering for All in the Selection screen. The TKKR program will select all files and then run the Convert Scanned Orders, Convert Scanned Assigned Tag Locations, and Convert Scanned Physical Inventory programs one after the other.

  • Page 92: Change The Modem Number

    OPERATION Change the Modem Number Use Modify Trakker Modem Number (UTIL/TRAK/TKRM) to change the modem number in the INI files. 1. From any FASPAC menu, enter TKRM The following screen is displayed. 2. Type the new modem number and press Enter. The change is saved and the program is closed.

  • Page 93: Check The Battery Power

    CHECK THE BATTERY POWER Check the Battery Power If the main battery pack charge is low, you should recharge it as soon as possible. If you see the Battery icon or hear a beep every 15 seconds, the power is almost exhausted.

  • Page 94: Recharging

    OPERATION Recharging To recharge the main battery, press q to turn off the TRAKKER and place it in the communications dock, or place a battery in the battery charger. Make sure the power indicator light on the dock turns green. If it is amber, the TRAKKER is not seated properly.

  • Page 95: Change The Main Battery Pack

    CHANGE THE MAIN BATTERY PACK Change the Main Battery Pack This section describes the procedures for removing and installing the main battery pack. Remove the main battery pack: 1. Press q to turn off the terminal. 2. Lift the hand strap’s T-bar out of the T-bar opening on the bottom end of the terminal, and move the strap out of the way.
  • Page 96 OPERATION 6. Tilt the terminal and let the battery pack drop into your hand. Install a battery pack: 1. Hold the battery pack with the flat side facing down and the arrow at the top pointing to the top end of the terminal. 3-44 FPD/318-03...
  • Page 97 CHANGE THE MAIN BATTERY PACK 2. Place the battery pack in the battery compartment. 3. Hook the slots on the bottom of the battery pack into the slots on the bottom of the battery compartment. 4. Slide the battery pack toward the top of the terminal until it locks on the connectors inside the compartment.

  • Page 98: Set The Date And Time

    OPERATION Set the Date and Time Follow these steps to change the date and time on the TRAKKER. 1. From any FASPAC application program screen, scan the Test and Service Mode bar code. Test and Service Mode *..-.* *..-.* To enter this mode manually, press ) y T 2 M. The TRAKKER Main Menu screen is displayed.
  • Page 99 SET THE DATE AND TIME To move through the fields without changing them, press {. a) Enter the new time in military format and include the seconds. You can enter periods instead of the colons (:). For example, type 14.30.00. b) Press { to move the cursor to the New date field.

  • Page 100: Adjust The Beep Volume

    OPERATION Adjust the Beep Volume The TRAKKER has five levels of beep volumes, including off. You can adjust the beep volume by scanning these bar codes. Each time you scan a bar code the volume is adjusted by one increment. Raise Beep Volume *$+BV9* *$+BV9*...

  • Page 101: Adjust The Screen Display Contrast

    ADJUST THE SCREEN DISPLAY CONTRAST Adjust the Screen Display Contrast The TRAKKER has eight levels of screen contrast. You can adjust the contrast by scanning the following bar codes. Each time you scan a bar code the contrast is adjusted by one increment. Lighter Display Contrast *$+DJ8* *$+DJ8*...

  • Page 102: Check Disk Space

    OPERATION Check Disk Space Follow these steps to go the File Manager and check the available disk space on the TRAKKER. 1. From any FASPAC application program screen, scan the Test and Service Mode bar code Test and Service Mode *..-.* *..-.* To enter this mode manually, press ) y T 2 M.
  • Page 103 CHECK DISK SPACE 4. Press ; to select the C drive. The screen displays a list of all programs loaded on the TRAKKER and the disk space information. 5. Press [ and { to move the cursor up and down line by line. When you reach the last item, the next screen is displayed.
  • Page 104 OPERATION 3-52 FPD/318-03...

  • Page 105: Troubleshooting

    Troubleshooting This chapter describes problems you may encounter while operating your TRAKKER terminal, and the solutions. Typical Problems “CSP API” is displayed on the TRAKKER screen Something was scanned or entered that the TRAKKER did not understand. If you were trying to scan a Run bar code (such as “Run csomain.bin”), scan the Enable Code 93 and Save Configuration bar codes, and then rescan the Run bar code.
  • Page 106 TROUBLESHOOTING Date and time are displayed on the TRAKKER screen If you inadvertently go to the TRAKKER operating system (OS) by pressing 5 from the FASPAC Main Menu, you will see a screen with the date and time. To return to the FASPAC Main Menu, scan the following bar codes, in this order: Enable Code 93 *$+CF1*...
  • Page 107 TYPICAL PROBLEMS “Naked 0” is displayed on the TRAKKER screen Naked 0 refers to a non-acknowledgment. Check the following items: • If modems are being used, check that the phone number is correct. • Check that TKRS or TKRD is running on the host if you are using direct connect or modem connect.

  • Page 108: Reboot The Trakker

    TROUBLESHOOTING Reboot the TRAKKER If the terminal does not respond to any keystrokes, you can reset it by scanning the following bar code: Reset *-.* *-.* The TRAKKER will re-initialize and the FASPAC application program will restart. If the terminal still does not respond, follow these steps to reboot it: 1.

  • Page 109: Modem Connect

    Appendix A Modem Connect This appendix describes the procedures for connecting to the FASPAC host server if you are using modems (modem connect). This configuration is typically used at remote sites. Note: It will take longer to download files when you are using modem connect than when you are using direct connect.

  • Page 110: Contact The Faspac Customer Service Line

    APPENDIX A Note: This appendix assumes that you have read Chapter 1, Overview of the TRAKKER and Chapter 2, Using the TRAKKER for the First Time. These are the steps for connecting the TRAKKER to your FASPAC host server: 1. Schedule a time with Faspac to set up the connections. 2.

  • Page 111: Establish Faspac To Trakker Communications

    MODEM CONNECT Establish FASPAC to TRAKKER Communications The FASPAC communication programs (INI files) must now be downloaded to the TRAKKER. Do this while you are still on the phone with Faspac Technical Support to test the modem connection. There are three steps: 1.
  • Page 112 APPENDIX A 2. Type and press Return. The following screen is displayed. TKRD 3. In the Trakker Device Name field, enter the host port number that was determined when Faspac Technical Support helped set up your port (see page A-2). 4.

  • Page 113: Download The Ini Files

    MODEM CONNECT Download the INI Files The INI files must be downloaded to the TRAKKER before the program files (BIN files). The INI files are necessary for running the transmit programs; they tell the TRAKKER which program files to receive and where to put them. 1.
  • Page 114 APPENDIX A The TRAKKER initializes and the following screen is displayed: 6. Press Y. You are asked if you want to dial the FASPAC host’s modem phone number (displayed at the bottom of the screen). 7. Press ; to dial the displayed modem number, or type a different number and press ;.

  • Page 115: Connection Failures

    MODEM CONNECT Connection Failures If the there is a connection failure error message, call the FASPAC Customer Service line and check the following: • Make sure BOTH modems are configured correctly according to the following table. AT COMMAND RESPONSE DESCRIPTION Verify connection with modem at&c0 Force Carrier Detect High...

  • Page 116: Close The Faspac Server Port

    APPENDIX A Close the FASPAC Server Port After you have finished downloading the files to the TRAKKER, press Ctrl-C on the FASPAC server. This closes Kermit and redisplays the FasTrak menu. Now refer to Chapter 3, Operation, for information about using the TRAKKER: running the programs and uploading files from the TRAKKER to FASPAC.

  • Page 117: Install Communications Software

    Appendix B Install Communications Software You received two floppy disks that contain the appropriate FasTrak programs and the TRAKKER Antares FileCopy Utility. These are to be installed on a PC. There are two steps to this process: 1. Install the files from the disks to the PC. 2.

  • Page 118: Install The Files On A Pc

    • c:\tr\filecopy—The TRAKKER Antares FileCopy Utility, which is used to download the communication program files to the TRAKKER. • c:\intermec\imt24\filecopy—The executable version of the TRAKKER Antares FileCopy Utility. You will create an icon (shortcut) on your Windows desktop for easy access when transmissions are required.

  • Page 119: Create A Shortcut

    1. Right-click in a blank area of your desktop. 2. Click New > Shortcut. 3. In the Create Shortcut window, click Browse. 4. Locate the directory intermec/imt24/filecopy on the C drive. 5. Double-click the file t24fcopy.exe. The Create Shortcut window is displayed.
  • Page 120 APPENDIX B 6. Click Next. The Select a Title for the Program window is displayed. 7. You can leave the file name as is or change it to a name such as FileCopy. 8. Click Finish. The shortcut icon will be created on your desktop. FPD/318-03...

  • Page 121: Download Communication Programs To The Trakker

    INSTALL COMMUNICATIONS SOFTWARE Download Communication Programs to the TRAKKER Use the FileCopy Utility to download the communications programs (csomain.bin, t24xx.bin, and inid.ini) to the TRAKKER. First make sure communications between the PC and the TRAKKER are properly set up. Configure the TRAKKER 1.
  • Page 122 APPENDIX B 5. Scan the following bar codes in this order. Remember, if the scan is successful, the terminal beeps once and the Scanner LED Indicators turn green. 9600 Baud *$+IA6* *$+IA6* No Parity *$+IB0* *$+IB0* 8 Data Bits *$+II8* *$+II8* 1 Stop Bit *$+IC1*...

  • Page 123: Check The Communication Settings In The Filecopy Utility

    INSTALL COMMUNICATIONS SOFTWARE 6. If you are using a communications dock, place the TRAKKER in it. Make sure the Power Status Light on the dock is green. If the light is amber, the TRAKKER is not seated properly. Remove it and insert it in the dock again.
  • Page 124 APPENDIX B 2. Click the COM Port Setup tab. The following dialog box is displayed. The serial port is the communications port on the PC to which the TRAKKER is connected. It is typically COM1 or COM2. 3. Check the COM port settings as shown in the following chart: they should be the same as the PC settings.
  • Page 125 INSTALL COMMUNICATIONS SOFTWARE 4. Click the Serial Communication Setup tab. The following dialog box is displayed. 5. Check that the Serial Communications Setup Screen has the following settings. You only need to set them once. SOM = \x02 EOM #1 = \x03 Commands Via Serial Port = Enabled No TMF...

  • Page 126: Download The Communications Programs

    APPENDIX B Download the Communications Programs Follow these steps to download the csomain.bin, t24xx.bin, and inid.ini program files to the TRAKKER. 1. Click the FileCopy tab. 2. In the PC filename and path field, type c:\tr\bin\csomain.bin 3. In the TRAKKER Antares filename field, type c:csomain.bin Note: There are no back slashes (\) in the path on the TRAKKER.

  • Page 127: Upgrade The Trakker 2400 Series Firmware

    1. Install the files from the Firmware disk to the PC. 2. Download the firmware program files from the PC to the TRAKKER. Caution! Do not install Intermec firmware upgrades unless provided or approved by Faspac. Untested firmware upgrades could cause your applications to malfunction.

  • Page 128: Install The Firmware On The Trakker

    APPENDIX C 5. Follow the instructions. 6. When finished, store the disk in a safe place. 7. Close the utility program. The following directory is created during this process: • c:\TKANTVxxx—The TRAKKER Antares firmware and upgrade/loader application programs (where xxx is the version number). Install the Firmware on the TRAKKER After you connect the TRAKKER to the PC, you can load the firmware.

  • Page 129: Communication Ports

    UPGRADE THE TRAKKER 2400 SERIES FIRMWARE 4. Press { to move the cursor to the Upgrade Firmware option and press ;. The Upgrade Firmware screen is displayed. 5. Press ; on OK. The following screen is displayed. 6. Press ] to move the cursor to YES and then press ;. The terminal reboots and then displays the following screen.
  • Page 130 APPENDIX C 9. Type the number of the PC’s COM port and press Return. Then select a download speed from the next menu. After you select a download speed, the following menu will be displayed: Available Applications for TRAKKER Antares 24XX: 1 - Sample Application 2 - 5250 Terminal Emulation Application 3 - 3270 Terminal Emulation Application...

  • Page 131: Troubleshooting

    UPGRADE THE TRAKKER 2400 SERIES FIRMWARE Troubleshooting If you have a problem loading the firmware on the terminal, here are some things to check: • Make sure the TRAKKER is connected correctly to the host computer or PC (refer to Appendix F). •...
  • Page 132 APPENDIX C FPD/318-03...

  • Page 133: Configure A Trakker 2425 To Function As A 2420

    Appendix D Configure a TRAKKER 2425 to Function as a 2420 You can use the TRAKKER 2425 radio frequency terminal as a data collection device in the same manner as the TRAKKER 2420. However, you must configure it to emulate a 2420. To configure a TRAKKER 2425 as a TRAKKER 2420: 1.
  • Page 134 APPENDIX D To convert a TRAKKER 2425 back to 2425 mode: 1. Scan the following bar code to reconfigure the terminal: 2. Scan the following bar code to run the FASPAC RF Main Menu program: FPD/318-03...

  • Page 135: Bar Code Reference

    Appendix E Bar Code Reference For your convenience, all bar codes used in this manual are repeated here. TRAKKER Configuration Default Configuration Sets the TRAKKER to the factory defaults. *.+0* *.+0* Test and Service Mode Runs the TRAKKER System Menu. *..-.* *..-.* FPD/318-03...
  • Page 136 APPENDIX E Lighter Display Contrast Adjusts the contrast (light or dark) of the *$+DJ8* characters against the terminal screen. Each scan lightens or darkens the contrast by one increment. *$+DJ8* Darker Display Contrast *$+DJ9* *$+DJ9* Raise Beep Volume Adjusts the TRAKKER’s beep volume. Each *$+BV9* scan adjusts the volume by one increment.
  • Page 137 BAR CODE REFERENCE 1 Stop Bit Sets the number of stop bits on the serial port to *$+IC1* *$+IC1* Enable Handshake (Set to ACK) Sets the TRAKKER to display a message if */D/KPG$F* there are any transmission problems. */D/KPG$F* Enable Code 93 Sets up the TRAKKER to read Code 93 *$+CF1* symbology.

  • Page 138: Trakker Faspac Application Programs

    APPENDIX E TRAKKER FASPAC Application Programs Runs the FASPAC Main Menu program. Runs the Convert Scan Orders menu program. Runs the Scan Putaway Menu program. Runs the Scan Physical Inventory Menu program. Configures a TRAKKER 2425 to function as a TRAKKER 2420. Runs the FASPAC Main Menu program.
  • Page 139 BAR CODE REFERENCE For a TRAKKER 2425 that has been configured to emulate a TRAKKER 2420, reconfigures it back to a 2425. Runs the RF FASPAC Main Menu program on a TRAKKER 2425. FPD/318-03...
  • Page 140 APPENDIX E FPD/318-03...

  • Page 141: Cable Connections

    Call the FASPAC Customer Service Line to discuss connector requirements if you are using a different cabling standard. Communications Dock All connections require that the scanner be inserted into a compatible Intermec Communications Dock. Use RJ009-B/F at the Communications Dock.

  • Page 142: Direct Communications

    APPENDIX F Direct Communications USE (WITH DTE USE (WITH DCE INTERFACE) INTERFACE) 9-pin PC Serial Port RJ009-B/F-X RJ009-B/F 25-pin PC Serial Port RJ147-B/F RJ121-B/F RJ45 Concentrator Port None required DB25 Concentrator Port RJ147-B/F Phone Connections Remote Modem RJ121-B/M Remote Multiplexor RJ121-B/M Host Modem RJ147-B/M...

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