Problems And Solutions; Problems While Operating The Ck30 - Intermec CK30 User Manual

To open the Configuration Utility
• From the System Main Menu, select Configuration Utility.

Problems and Solutions

You can also use the CK30 diagnostics to help analyze and solve
problems. For help, see Chapter 5, "Running Diagnostics," on
page 105.
If you send the CK30 in for service, it is your responsibility to
save the computer data and configuration. Intermec is
responsible only for ensuring that the keypad and other
hardware features match the original configuration when
repairing or replacing your computer.

Problems While Operating the CK30

Problem
You press I to turn on the CK30
and nothing happens.
The Battery light is on.
You scan a configuration
command, such as Beeper
Volume, and you hear three low
beeps.
You scan or enter an option for
the Scanner Model
configuration command and
you hear three low beeps.
CK30 Handheld Computer User's Manual
Chapter 6 — Troubleshooting and Maintaining the CK30
Solution
Make sure the contrast is not set all the way to the
•
darkest or lightest setting. Press B and then E
repeatedly until you reach the desired contrast level.
If you have a CK30 with a color screen, make sure
the backlight is on by pressing E.
Make sure you have a charged battery installed
•
correctly. For help, see "Charging and Installing the
Battery" on page 6.
The battery may be discharged. Replace the battery
•
with a spare charged battery, or charge the battery
and try again.
The battery charge is low. You have a few minutes of
power left. Immediately replace the battery with a spare
charged battery, or charge the battery.
If you are working in the System Main Menu, you
cannot scan configuration commands. Use the
Configuration Utility to change the CK30
configuration, or exit the system menu to scan
configuration commands.
You may have scanned or entered a Scanner Model
command that does not apply to the type of scanner
that you have installed. Try scanning or entering the
Scanner Model command again and select an option
for the type of device you are using.
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