Intermec Trakker Antares 243X User Manual
Intermec Trakker Antares 243X User Manual

Intermec Trakker Antares 243X User Manual

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This manual contains information about the terminal's features, installing the terminal, learning about
the menu system, operating the terminal in a network, and troubleshooting problems.
If you need to learn how to configure the terminal, develop and use applications, run diagnostics, use
reader commands and configuration commands, or use default and optional applications, you also need to
download the
Trakker Antares 2400 Family System Manual
Myriad Pro Black
AGaramond
Read This First!
(P/N 071389).

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Summary of Contents for Intermec Trakker Antares 243X

  • Page 1 Myriad Pro Black AGaramond Read This First! This manual contains information about the terminal’s features, installing the terminal, learning about the menu system, operating the terminal in a network, and troubleshooting problems. If you need to learn how to configure the terminal, develop and use applications, run diagnostics, use reader commands and configuration commands, or use default and optional applications, you also need to download the Trakker Antares 2400 Family System Manual...
  • Page 2 User's Manual Trakker Antares ® 243X Handheld Terminal...
  • Page 3 User's Manual ® Trakker Antares 243X Handheld Terminal...
  • Page 4 The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 5 Incorporated information from the Trakker Antares 2400 Family System Manual Addendum (P/N 073395-001). Referenced the following new feature for firmware version 8.01: • Trakker Antares support on the Wavelink Avalanche client management system. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 6 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 7: Table Of Contents

    Who Should Read This Document? ...............xi Related Documents ....................xi Learning About the Terminal ....................1 What Are the Trakker Antares 243X Terminals?..............2 What’s New?........................3 Using the Terminal for the First Time ................. 3 Learning About the 243X Features ................. 4 Options for the Terminals ..................
  • Page 8 Polling Mode D Protocol................. 54 Using RF Communications on the 2435 ................54 Planning the Network Connection ............... 55 Configuring the Intermec Gateway or DCS 30X ..........55 Configuring the Access Points................56 OpenAir Radio ..................57 802.11b Radio..................57 Configuring the 2435 Network Parameters............
  • Page 9 Problems Communicating With RF Network Devices.......... 72 Problems While Running Applications ..............74 Problems Transmitting Data Through the Serial Port........... 75 Problems Transmitting Data Through the Intermec Gateway or DCS 30X ..76 Problems Scanning Bar Code Labels ..............76 Booting the Terminal ......................78 Booting the Terminal on Resume .................
  • Page 10 Contents viii Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 11: Before You Begin

    Safety Summary Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
  • Page 12: Global Services And Support

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at http://www.intermec.com, click Support, and then click Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only.
  • Page 13: Who Should Read This Document

    The Intermec web site at http://www.intermec.com contains many of our documents that you can download as PDF files. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 14 Before You Begin Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 15: Learning About The Terminal

    2430 and 2435 handheld terminals and their features including the batteries, memory, drives, and input devices. This chapter covers these topics: • What are the Trakker Antares 243X terminals • What’s new • Using the terminal for the first time •...
  • Page 16: What Are The Trakker Antares 243X Terminals

    RF network. The 2435 can communicate with a host either through the access points and the Intermec Gateway or DCS 30X, or directly through the access points. The 2435 can also run client/server applications, TE 2000™ terminal emulation applications, and Data Collection Browser™...
  • Page 17: What's New

    You can find this information throughout this user’s manual. However, if you want to start using the terminal immediately, see the Trakker Antares 243X Handheld Terminal Quick Start Guide (P/N 071792).
  • Page 18: Learning About The 243X Features

    Note: If status icons are enabled, the screen is configurable up to 21 lines by 31 characters instead of 21 lines by 32 characters. For more information about the status icons, see “Learning About the Status Icons” on page 21. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 19: Options For The Terminals

    Integrated laser scanner (standard range, long range, advanced long range, or linear imager) • Cold-temperature option (heater installed) • Trakker Antares ROM-DOS™ support • 2MB or 4MB extended storage drive, used for custom applications or files Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 20 4MB flash memory configured for 802.1x TTLS security • 802.1x Cisco LEAP security • UDP Plus (Intermec Gateway or DCS 30X network), WTP, or TCP/IP • TE 2000 IBM 3270, TE 2000 IBM 5250, and TE 2000 VT100/220/320 and ANSI terminal emulation application with...
  • Page 21: Unpacking The Terminal

    • Handstrap (attached to the back of the 243X) Note: You also need a main battery pack to operate the terminal. See your Intermec sales representative for the battery packs that are currently available. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 22: Using The Terminal's Battery Pack

    • If you have been using the terminal in a cold temperature environment and need to replace or charge the battery, let the battery warm up for a half-hour before you charge it. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 23: Determining When The Battery Pack Is Low

    You can also use the powered vehicle dock (P/N 071695) (sold and ordered separately) connected to an AC power supply to charge the battery. For help, see the Trakker Antares 243X Vehicle Dock Installation Instructions (P/N 071793). Replace the battery pack with P/N 073152 only. The use of any other battery pack may present a risk of fire or explosion.
  • Page 24: Installing The Battery Pack

    39 AGaramond nugget Chapter 1— Learning About the Terminal Contact your local Intermec sales representative for a replacement battery pack. DISPOSE OF USED BATTERY PACKS PROMPTLY. KEEP THEM AWAY FROM CHILDREN. Installing the Battery Pack Note: Do not press f or ' when there is no battery pack installed in the terminal.
  • Page 25: Managing Battery Power

    Or, if you want to continue using the terminal and you do not have another battery pack, insert the terminal into the powered vehicle dock. The vehicle dock must be connected to an AC power supply. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 26: Using The Keypad

    U.S. English keypad overlay, but it contains additional keys that are available on an IBM 3270, IBM 5250, or VT/ANSI keyboard. For additional help using terminal emulation, see the appropriate TE 2000 guide. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 27: Finding The Special Keys

    39-key U.S. English 57-key U.S. English function numeric keypad alphanumeric keypad 243XU034.eps 39-key function numeric and 57-key alphanumeric keypads: This illustration shows where the special keys are located on the 39-key and 57-key keypads. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 28: Typing The Characters Printed On The Keypad

    Typing the Characters Printed on the Keypad Characters, symbols, and functions are printed in four places on or above the keys. The keys are also color-coded to make it easier to remember key combinations. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 29: Using The Suspend/Resume Key

    Execution” in Chapter 6 of the 2400 Family system manual. Note: The terminal displays the boot menu the first time you turn it on. At the boot menu, press 1 to initialize the firmware and boot the terminal. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 30: Using The Modifier Keys

    • use the Keypad Caps Lock configuration command. For help, see “Keypad Caps Lock” in Chapter 6 of the 2400 Family system manual. • enable the Caps Lock feature. For help, continue with the next two sections. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 31: Using Caps Lock With A 39-Key Or 57-Key Keypad

    To disable Caps Lock using a 48-key keypad 1 Press ^. The Modifier Key status icon turns on. 2 Press the orange > key. The Caps Lock and Modifier Key status icons turn off. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 32: Using The International Keypads

    • To accent an uppercase character, press the character. 4 The accented character or diacritical mark appears on the screen, the Modifier Key status icon turns off, and the Caps Lock status icon remains on. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 33 2 Enter one of the following types of characters: • To accent a lowercase character, press the character. • To accent an uppercase character, press ^, and then press the character. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 34: Using The Te 2000 Keypads

    39-Key or 57-Key Keypad 48-Key Keypad Press ,. Turn the backlight on and off Press Press l w. Press & or *. Adjust the display contrast. Note: Battery life is diminished with the backlight turned on. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 35: Learning About The Status Icons

    3 Set the Display Video Mode command to normal display with icons (Nrm/Icon) or inverse display with icons (Inv/Icon). 4 Exit the Menu System and save all changes. The status icons are now enabled. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 36 Transmit network interface. The data is either waiting to be transmitted to the Intermec Gateway or DCS 30X or host, or received data has not been accepted by the application on the 2435. When no data is being buffered in the interface, the Network Transmit status icon is off.
  • Page 37: Learning About The Audio Signals

    The battery pack is low. You must replace or recharge the (every 15 seconds) battery pack. For help, see “Using the Terminal’s Battery Pack” on page 8. Three low beeps You entered or scanned an invalid command or data. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 38: Using The Terminal's Serial Port

    COM1. For help, see “Learning About the Connector Modules” on page 27. RF (NET) Use for RF communications on the 2435. The Trakker Antares PSK functions use NET to designate the RF network port. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 39: Using The Terminal's Scanner

    2 Hold the terminal at a slight angle a few inches from the bar code label. The scanner must be pointing toward the label. Note: If you have a long range or advanced long range scanner, you may need to hold the terminal further away. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 40 Quiet zone: To successfully read a bar code label, the laser beam in the scan module must see all the bars in a label and a clean, non-printed space, or “quiet zone,” at each end of the label. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 41: Learning About The Connector Modules

    The input device connector on the standard connector module supports non-decoded input devices. Non-decoded input devices send the data from the scanned bar code label directly to the 243X. The 243X then translates the data before processing it. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 42: Symbol Connector Module

    After you connect an input device to the 243X, you can modify the following scanner command options to meet your needs: • Decode Security • Scanner Selection • Scan Ahead • Scanner Timeout • Scanner Mode • Scanner Trigger • Scanner Redundancy Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 43: Connecting To A Serial Device Or Network

    2 Connect the serial cable to the input device connector on the 243X. You can transfer data between the 243X and the serial device. For help, see “Using Serial Communications on the Terminal” on page 51. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 44: Defining The Terminal's Drives

    Note: If you have a terminal with the 802.1x TTLS security option, drive D is not available to store files or double-byte fonts. For more information about configuring 802.1x security, see “Configuring 802.1x TTLS Security” on page 59. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 45 RAM that you can use for the application execution space. You can also configure this RAM to be the RAM drive (up to 256K). The remaining RAM is the Malloc/free memory pool. Application RAM drive Malloc/free 512K RAM execution space (drive E) memory pool Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 46 39 AGaramond nugget Chapter 1— Learning About the Terminal Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 47: Configuring The Terminal

    TRAKKER Antares 2400 Menu System. This chapter covers these topics: • How to configure the terminal • Configuring the terminal with the menu system • Configuring drives and memory on the terminal Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 48: How To Configure The Terminal

    243X with the same parameters as an existing 243X. For help, see Chapter 2, “Configuring and Managing the Terminals,” in the 2400 Family system manual. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 49: About The Configurations

    You can send configuration information to multiple terminals in your RF network using the Wavelink Avalanche client management system and the Intermec Settings application. For help, see Chapter 2, “Configuring and Managing the Terminals,” in the 2400 Family system manual.
  • Page 50 802.1x TTLS, or 802.1x LEAP) that are loaded on the terminal. You may need this information if you are working a problem with an Intermec representative. If you are using a DHCP server, this menu option also displays the DHCP-assigned IP address. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 51: Accessing Online Help

    Accessing Online Help To Do This 39-Key or 57-Key Keypad 48-Key Keypad Press g. Press the orange > key, Access a help screen. and then press Ä. Press /. Press e. Exit a help screen. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 52: Selecting Menus And Commands

    Press a, b, or s to view the options for that field. 39-key or 57-key Press the orange > key and E or F, or press _. 48-key To use an entry field 1 Type a value into the field. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 53: Marking Check Boxes

    Marking check boxes: For example, press u or d or press the orange > key and A or B to choose the Backspace check box and press the Space key to clear the check box. The Backspace command is now disabled. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 54: Entering Ascii Control Characters

    4 Type the control character, extended ASCII character, or escape character sequence in the preamble or postamble field. • To type a control character or extended ASCII character in the preamble or postamble field, use this syntax: \xhh Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 55: Exiting Screens And Saving Changes

    1 Press the Esc key until you exit the TRAKKER Antares 2400 Menu System. If you have made any changes to the current configuration, the next screen prompts you to save the configuration parameters that are currently enabled on the terminal to RAM. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 56 Or, choose No and press the Enter key to exit without saving. The terminal continues to use your changes until you boot or reset the terminal. The Exiting TRAKKER Antares 2400 Menu System screen appears. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 57: Configuring Drives And Memory On The Terminal

    By default, the RAM drive is not configured and the memory is available for applications. You can configure the size of the RAM drive (E) and use drive E to temporarily store data and files (up to 128 files). Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 58: Configuring Flash Memory

    For help configuring flash memory, see “Flash Memory Configuration” in Chapter 6 of the 2400 Family system manual. For help loading double- byte fonts, see “Loading Double-Byte Fonts” in Chapter 2 of the 2400 Family system manual. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 59: Operating The Terminal In A Network

    This chapter covers these topics: • How the terminals fit into your network • Using serial communications on the terminals • Using RF communications on the 2435 • Enabling 802.1x TTLS or LEAP security Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 60: How The Terminals Fit Into Your Network

    243X in a wired network: You can use the 2430 and the 2435 as end devices in your wired network. You can also use the 2435 as an end device in the RF network. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 61 2435s in a TCP/IP direct connect network, UDP Plus network, or WTP network: In each of these networks, the access point acts as a bridge to allow communications between the wired network and the RF network. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 62 2435s in multiple subnetworks (UDP Plus): In this illustration, if you were using MobileLAN access points, the root IP subnet was 192.9.175.X, and all terminals had a terminal IP address of 192.9.175.X, they could roam across subnetworks. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 63 2435s in multiple subnetworks (TCP/IP): In this illustration, if you were using MobileLAN access points, the root IP subnet was 192.9.175.X, and all terminals had a terminal IP address of 192.9.175.X, they could roam across subnetworks. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 64 (default router and subnet mask). 192.9.200.5 G4000 192.9.200.X 192.9.175.X Router subnetwork subnetwork Ethernet 192.9.175.1 Access point 2435s communicating across subnetworks (UDP Plus): In this illustration, the G4000 is in a different subnetwork from the terminals. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 65: Using Serial Communications On The Terminal

    The Data Link Escape character (DLE) is not inserted before any character, and DLE characters are not stripped out of the incoming data stream. No protocol characters, such as EOM or SOM, are added. Binary mode supports CTS/RTS flow control. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 66: Configurable Protocol

    • Flow control Configurable Protocol Configurable protocol is based on Intermec’s Polling Mode D protocol except that you have the option to change some of the serial port protocol parameters or remove specific events from the protocol, such as poll or handshake.
  • Page 67: Master Polling Protocol

    • EOM (Set EOM1 to \x0D, which is <CR>, and set EOM2 to \x0A, which is <LF>) • LRC (Disable) • Handshake (Disable) With this protocol, you cannot configure values for intercharacter delay, turnaround delay, and timeout delay. This protocol supports CTS/RTS flow control only. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 68: Polling Mode D Protocol

    1 Plan and prepare your network. For help, see the next section, “Planning the Network Connection.” 2 (UDP Plus or WTP network only) Configure the Intermec Gateway or DCS 30X. For help, see “Configuring the Intermec Gateway or DCS 30X” on page 55.
  • Page 69: Planning The Network Connection

    In a UDP Plus network, the terminals communicate using a reliable RF protocol (UDP Plus) through the access points to the Intermec Gateway or DCS 30X. The Intermec Gateway or DCS 30X translates UDP Plus to a reliable wired protocol (TCP/IP) and sends the data to the host. For more information, see the user’s manual for the Intermec Gateway or DCS 30X.
  • Page 70: Configuring The Access Points

    DCS 30X through the access points connected to the Ethernet network. For more information, see the appropriate TE 2000 manual. Note: You can use a 2435 running TCP/IP and the Intermec Gateway or DCS 30X in a pass-through network. You establish a direct TCP/IP socket connection from the 2435 to the host through the server.
  • Page 71: Openair Radio

    “ANY” or leave the field blank, allowing the terminal to communicate with any access point that has the same radio and is within range. However, Intermec recommends that you define a unique network name. • WEP Encryption. If you are using 802.1x TTLS or LEAP security, you do not configure WEP Encryption.
  • Page 72: Configuring The 802.1X Security Parameters

    • (UDP Plus) Controller IP Address. • (TCP/IP) Host IP Address. • Terminal IP Address (Non-DHCP environment only). • Network Port. • Default Router (Intermec Gateway, DCS 30X, or host on different subnetwork). • Subnet Mask (Intermec Gateway, DCS 30X, or host on different subnetwork).
  • Page 73: Configuring 802.1X Ttls Security

    1.80 or later as an authentication server. For help, see the MobileLAN access System Manual (P/N 067150). • an Intermec MobileLAN access point with an 802.11b radio and software release 1.80 or later that serves as an authenticator. The authenticator knows the IP address and secret key of the authentication server and translates EAP-TTLS frames to RADIUS frames and vice versa.
  • Page 74 If you just want to make sure that your terminal can be authenticated, you can use the default values of “anonymous” and “anonymous.” However, Intermec recommends that you set your permanent user name and password to unique values. 3 Exit the menu system and save all changes.
  • Page 75: Configuring 802.1X Leap Security

    2 Configure your Cisco access point to communicate with your Trakker Antares terminal using LEAP security. Access the AP Radio Data Encryption screen. For help, see the documentation for your Cisco access point. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 76: Monitoring Network Communications

    If you just want to make sure that your terminal can be authenticated, you can use the default values of “anonymous” and “anonymous.” However, Intermec recommends that you set your permanent user name and password to unique values. For help, see Chapter 6, “Configuration Command Reference,”...
  • Page 77: Troubleshooting And Maintaining The Terminal

    This chapter covers these topics: • Problems and solutions • Booting the terminal • Troubleshooting a locked up application • Resetting the terminal • Cleaning the scanner window and terminal screen Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 78: How To Use This Chapter

    TE 2000 guide. If you send the terminal in for service, it is your responsibility to save the terminal data and configuration. Intermec is only responsible for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your terminal.
  • Page 79 “Restoring the Terminal’s Default Configuration” in Chapter 2 of the 2400 Family system manual. After you load the default configuration, you may need to set the primary network communications parameters to communicate with other devices in the network. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 80: Problems While Configuring The Terminal

    • (2435 only) Wait at least 10 seconds and try again. If the 2435 is still connecting to the Intermec Gateway or DCS 30X or host, it will ignore any input from the keypad or scanner. Make sure the Network Connect status icon is on before continuing.
  • Page 81 Serial port configuration error. the Communications Menu. SOM cannot equal EOM. For help, see “Start of Message (SOM)” in Chapter 6, “Configuration Command Reference,” in the 2400 Family Configuration was not updated. system manual. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 82 Make sure that both terminals have the same hardware configuration, firmware version, and clone application version. For help, see “Configuring the Terminal With the Clone Application” in Chapter 2 of the 2400 Family system manual. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 83 Configuration was not updated. default router. When the terminal is on a different IP subnetwork from the Intermec Gateway, DCS 30X, or host, you must set the Default Router and Subnet Mask commands. Set a valid IP address for terminal, Intermec Gateway or DCS 30X or host, and default router.
  • Page 84: Problems While Configuring 802.1X Security

    54. If you cannot fix the addressing problem, check with your network administrator to get the IP address assigned to the terminal and the Intermec Gateway or DCS 30X or host. Problems While Configuring 802.1x Security If you have trouble configuring the terminal for 802.1x TTLS or LEAP security, check these possible problems and solutions.
  • Page 85 Try moving closer to the MobileLAN access and a high beep to indicate that it is point. authenticated. This error code appears on the Error Logger screen: 0x37B Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 86: Problems Communicating With Rf Network Devices

    12x16. For help, see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400 Family system manual. If the terminal continues to operate slowly, contact your local Intermec service representative for help. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 87 2435. the host computer. Check with your network administrator or use the user’s manual for the Intermec Gateway or DCS 30X to troubleshoot any potential problems with the server. In a TCP/IP network, there may be a problem with the connection between the access point and the host computer.
  • Page 88: Problems While Running Applications

    There may be a problem with the host computer, a problem with cannot establish a terminal emulation session the connection between the Intermec Gateway or DCS 30X and with the host computer. the host computer, or a problem with the connection between the access point and the host (TCP/IP).
  • Page 89: Problems Transmitting Data Through The Serial Port

    • Make sure the terminal’s serial port parameters are configured to match the serial port configuration on the host computer or serial device. For help, see “Using Serial Communications on the Terminal” on page 51. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 90: Problems Transmitting Data Through The Intermec Gateway Or Dcs 30X

    Possible Solution Transaction Buffer Full. The buffer holding transactions to be sent to the Intermec Gateway or DCS 30X is full. Stop collecting data with this terminal. Make sure the terminal is communicating with the Intermec Gateway or DCS 30X and let the terminal send all the transactions in the buffer before you continue collecting data.
  • Page 91 You must configure the Scanner Selection command and select the input device that is connected to the terminal. For help, see “Scanner Selection” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 92: Booting The Terminal

    6x8, or 12x16. For help, see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400 Family system manual. If the terminal continues to operate slowly, contact your local Intermec service representative for help. When you release the Scan Button, the Good The Good Read LED remains on if you configure the terminal to Read LED does not turn off.
  • Page 93: Using The Boot Menu

    Managing the Terminals,” in the 2400 Family system manual. Press 3 to turn off the terminal. When you turn on the terminal, Power Down the Boot Menu screen appears again if POST passes. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 94: Troubleshooting A Locked Up Application

    • Scan the Boot Terminal label to reboot the terminal. Boot Terminal *-.1* *-.1* If the terminal will not scan, you can cold boot the terminal and perform a destructive reset. A destructive reset can have unpredictable results. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 95: Cleaning The Scanner Window And Terminal Screen

    3 Dip a clean towel or rag in the soap and water solution and wring out the excess solution. Wipe off the scanner window and terminal screen. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 96 Chapter 4— Troubleshooting and Maintaining the Terminal Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 97: Specifications

    • Keypad options • Application options • Connectivity options • Memory • 802.11b radio specifications • OpenAir radio specifications • Wired data communications • Bar code symbologies • Input devices • Pin assignments Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 98: Physical And Environmental Specifications

    Note: If status icons are enabled, the screen is configurable up to 21 lines by 31 characters instead of 21 lines by 32 characters. For more information about the status icons, see “Learning About the Status Icons” on page 21. Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 99 • (2435) TCP/IP with DHCP and TFTP support and 802.1x TTLS or LEAP security • (2435) UDP Plus or WTP with 802.1x TTLS or LEAP security • (2435) UDP Plus with DHCP support • (2435) WTP Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 100 Bar Code Symbologies • Codabar • Interleaved 2 of 5 • Code 11 • MSI • Code 2 of 5 • PDF417 • Code 39 • Plessey • Code 93 • UPC/EAN • Code 128 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 101: Input Devices

    For more information about the Scanner Selection command, see “Scanner Selection” in Chapter 6 of the 2400 Family system manual. Intermec is frequently testing and developing new input devices. For an updated list of Intermec-approved input devices for the 243X, see your Intermec sales representative.
  • Page 102: Input Devices For The Symbol Connector Module

    For example, if you have an integrated long range scanner, the Scanner Selection command should be set to “Intg. L/R.” The Intermec 1551E value indicates PDF417 capability, and the Intermec 1553 value indicates non- PDF417 capability.
  • Page 103: Pin Assignments

    4 Not used +5 V-9 5-GND 243XU040.eps Serial Connector Module (Decoded Scanner Connector) 1-SSOS Enable-6 2-S Data GND-7 3-Scan LED GND-8 4-Spare1 +5 V-9 5-Trigger 243XU042.eps Standard or Symbol Connector Module (Non-Decoded Scanner Connector) Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 104 Appendix A— Specifications Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 105: Index

    Index Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 106 66, 67 alphanumeric keypad, options, described, 12 volume, adjusting, 23 antenna, internal, 5 See also audio signals. applications Binary protocol, described, 51 options, described, 85 blue keys, using, 15 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 107 Control key, using, 16 Point-to-Point, 53 conventions, warnings and cautions, defined, ix Polling Mode D, 54 current configuration, 35 serial, described, 51 customizing the terminal, 34 RF specifications, 86 status icons, using to monitor, 62 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 108 70 RF network, overview, 54 See also the Trakker Antares 2400 Family System integrated I/O connector, 5 Manual. connecting scanner, 27 European languages keypad, described, 12 described, 5 using, 24 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 109 11 pin assignments manual, audience and purpose, described, xi COM1, 89 Master Polling protocol, described, 53 input device connector memory serial connector module, 89 described, 30 standard connector module, 89 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 110 46 security, 802.1x, See 802.1x security specifications, 86 site survey, planning, 55 using, 24 status icons, using to monitor, 62 Shift key, using, 16 troubleshooting, 72 to 74 shipping box, contents, 7 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 111 Technical Support, x Intermec Gateway, 76 temperature, operating and storage range, 84 Intermec support services, x terminal locked up application, 80 accessories, list of, 85 operating the terminal, 64 to 66 booting, 78 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 112 See RF communications WTP network checking the protocol loaded, 36 DCS 30X, configuring, overview, 56 illustrated, 47 Intermec Gateway, configuring, overview, 56 parameters, listed, 58 Z2400 battery charger, terminal accessory, 85 Trakker Antares 243X Handheld Terminal User’s Manual...
  • Page 114 Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com Trakker Antares 243X Handheld Terminal User's Manual *071791-005* P/N 071791-005...

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