How To Test The Connection To Online Services - Neopost IS-5000 User Manual

OMEGA1_US.book Page 176 Vendredi, 1. octobre 2010 10:46 10
Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the
Online Services
Ping server
•
Establishes a connection and checks whether the server answers to a 'ping'
command. This test:
Validates connection parameters (see

Indicates that the modem is functional

Indicates that the server can be contacted

Test server
•
Establishes a connection and tests the communication dialog with the server. This
test confirms that transactions can be held normally.
7

How to Test the Connection to Online Services

How to Test the
Connection to
Online Services
176
menu:
Test server
is a bandwidth test and should only be undertaken
after a request from Customer Service.
To ping the server...
1
As a user:
Press
> Online Services > Ping server
2
As supervisor (see
Press
> Maintenance > Diagnostics > Ping server
To test the server...
1
As a user:
Press
> Online Services > Test server
2
As supervisor (see
Press
> Online Services > Test server
The call process starts and displays its sequence of ope-
rations on the screen.
Connection Settings
and type 9.1 or select the path:
How to Log in as Supervisor
and type 7.4.1 or select the path:
and type 9.2 or select the path:
How to Log in as Supervisor
and type 10.1 or select the path:
p.228)
p.190):
p.190):