Envelopes Stoppages And Jams - Neopost IS-5000 User Manual

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Envelopes Stoppages and Jams

11.1 Envelopes Stoppages and Jams

Print Base Stoppages
Problem: Envelopes are stopped in the transport mechanism of the Base.
Possible cause
Mailpiece is too thick.
•
Mail size is incorrect.
•
Envelopes are
•
stacked on the feed platform.
Action
1 Clear the Base as indicated below.
2 Correct the cause indicated in the
not properly
left column:


Mail sizes: see Mail Specifi-
cations
p.295.
Envelope stacking: see
the Feeder
p.82.
Using
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