How To Test The Connection To Online Services - Neopost IS-430 User Manual

Testing the Connection to Online Services
You may test the connection to the Online Services server via the commands in the
Online Services
Ping server
•
Establishes a connection and checks whether the server answers to a 'ping'
command. This test:
Validates connection parameters (see

Indicates that the modem is functional

Indicates that the server can be contacted

Test server
•
Establishes a connection and tests the communication dialog with the server. This
test indicates that transactions can be held normally.
7

How to Test the Connection to Online Services

How to Test the
Connection to
Online Services
116
menu:
Test server
is a bandwidth test and should only be undertaken
after a request from Customer Service.
To ping the server
1
As a user:
Press
> Online Services > Ping server
2
Or, as supervisor (see
Press
> Online Services > Ping server
To test the server
1
As a user:
Press
> Online Services > Test server
2
Or, as supervisor (see
Press
> Online Services > Test server
The call process starts and displays its sequence of ope-
rations on the screen.
Connection Settings
and type 9.1 or select the path:
How to Log in as Supervisor
and type 10.1 or select the path:
and type 9.2 or select the path:
How to Log in as Supervisor
and type 10.2 or select the path:
p.151 )
p.128 ):
p.128 ):