Troubleshooting Guide - KitchenAid Pro Line KHWV01RSS Technical Education

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PROBLEM
WON'T POWER UP
(Buttons do not
respond when
pressed)
WON'T START
CYCLE
WON'T SHUT OFF

TROUBLESHOOTING GUIDE

Electrical Shock Hazard
NOTE: Possible Cause/Tests must be performed in the sequence shown for each
problem.
1. Check that the unit is plugged into a working outlet and for blown fuses.
2. Check for power going to Central Control Unit (CCU) by listening for a click in
the CCU when unit is plugged in. If no click, replace CCU.
3. Unplug washer or disconnect power.
4. Check continuity of line cord and line filter.
5. Check harness connections to CCU, and touchpad/LED power supply.
6. Plug in washer or reconnect power.
7. Check the touchpad/LED assembly by selecting different cycles and changing
the modifiers and options available to confirm the touchpad/LED is responding.
1. Open and close the door. The door has to be opened between consecutive wash
cycles.
2. Check the door switch/lock unit using the diagnostics (see "Diagnostic Test").
3. If door is locked, drain the unit.
4. Unplug washer or disconnect power.
5. Check the wire harness connections.
6. Plug in washer or reconnect power.
7. Check the touchpad/LED assembly by selecting different cycles and changing
the modifiers and options available to confirm the touchpad/LED is responding.
1. Check for a Fault/Error Code on the display.
2. Press PAUSE/CANCEL button on the touchpad twice.
3. Check the touchpad/LED assembly by selecting different cycles and changing
the modifiers and options available to confirm the touchpad/LED is responding.
4. Unplug washer or disconnect power.
5. Check that the drain hose and drain pump filter are clear of foreign objects and
not plugged.
6. Plug in washer or reconnect power.
7. Check drain pump.
8. Verify CCU operation by running a Diagnostic test or any cycle.
WARNING
POSSIBLE CAUSE/TEST
6-11