Troubleshooting - KitchenAid Pro Line KHWV01RSS Technical Education

WASHER AND COMPONENTS
Error Codes
• "FH" (Water Inlet Problem—no water or
insufficient water supply)
Select PAUSE/CANCEL twice to cancel the
cycle. Unplug washer or disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer
clogged?
Are water inlet hoses kinked?
Are water inlet hoses frozen?
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or electrical
shock.
Plug in washer or reconnect power. Re-select
cycle and press START.
• "F02" (Drain Problem)
Select PAUSE/CANCEL twice to cancel the
cycle. Unplug washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96 in. (2.4 m)
above the floor?

TROUBLESHOOTING

•
•
Noisy, Vibrating, Off-Balance
•
•
•
3-24
"SUD" (Suds Routine)
When excessive suds are detected, a suds
routine automatically starts. This routine re-
moves extra suds and assures proper rinsing
of your garments. "SUD" is displayed during
rinsing and at the end of the cycle to inform
you that Suds Routine was activated. Use
only HE (High Efficiency) detergents.
"F" Variables [F4 to F16] (Electrical Prob-
lem)
Select PAUSE/CANCEL twice to cancel the
cycle. Select DRAIN/SPIN if there is exces-
sive water in the washer.
Re-select cycle and press START.
Is the washer level and are all four feet in
firm contact with the floor?
The washer must be level. The four feet should
be properly installed, and the nuts should be
tightened against the washer cabinet. See
"Level the Washer," page 2-8.
Washer making a different noise?
As with any new product, you will hear sounds
that you are not accustomed to. You may hear
various sounds when the door is locked or
unlocked, and during the washing, rinsing, or
spinning process. Between changes in wash
actions, there will be momentary pauses.
You will hear water spraying and splashing
during the wash and rinse cycles. These new
sounds and pauses are part of normal washer
operation.
Is washer installed on a sturdy and solid
floor?
Refer to the "Installation Instructions" for floor-
ing requirements. Noise and vibration may be
reduced by placing a piece of 3/4˝ (19.1 mm)
plywood underneath your washer. The plywood
may extend underneath both washer and dryer
to keep them at equal heights.