Reports Menu - Genmega G2500 series Operator's Manual

4.5 REPORTS MENU

The reports menu provides statistical information as well as troubleshooting and error information.
ERROR CODE
S/W VERSION
This screen provides the current revisions of software used in your ATM. This information may
be used to troubleshoot a problem, or simply to make sure that the software being used is up to
date. It is useful to have this information when reporting a problem to your dealer / distributor.
Occasionally check with your dealer / distributor for software updates. Press the S/W Version
button to view the current revisions. Press Enter key to print a copy of the displayed information.
PRINT ALL SETUP
The Print All Setup report is a complete listing of all the programming details for your ATM. It
includes everything from software versions to message screens and host setup parameters. This
report is extremely important when troubleshooting problems. It is highly recommended to keep a
copy of this on hand for when you need to contact your service personal. To print the report,
press the Print All Setup button, when the report is finished it will prompt you to press Enter to
return to the Reports Menu.
Operation
If the machine is out of service, and you are
unfamiliar with the error code being
displayed (or none is displayed), this screen
will provide error descriptions as well as
corrective action for the currently displayed
code. Press the Error Code button to enter
this screen. You can also use you left and
right arrow keys on the main keypad to
scroll through all the possible error codes
and descriptions the ATM can report. To
the left is an example of an Error Code
screen.
4.22
Operator Manual
© Genmega 2012