Genmega G2500 series Operator's Manual page 26

RMS SEND PHONE / IP
RING COUNT (modem only)
This setting determines how many rings will elapse before the ATM will answer the phone. While
this can be used in situations where the ATM phone line is shared with an additional device (like
a fax or business phone) it's important to note that setting this value higher than 4 or 5 may result
in monitoring software being unable to connect.
RMS DEVICE
This setting allows you to choose between modem or TCPIP as your communications for RMS.
When selecting TCPIP, do not change the RMS Send Port number (18458) This should always
be left at default. You may need to alert your IT staff to unblock ports 18456 and 18458 if there is
a firewall blocking access to these ports. If you're communicating from a home network, this will
likely not be an issue.
RMS Schedule
When RMS Schedule is enabled, it will cause the ATM to initiate a call to the RMS PC at pre-set
intervals to upload information and perform preset tasks. The primary purpose of this is for ATMs
using TCPIP over the internet (or cellular/wireless), which cannot be contacted by RMS because
they have a private IP address. Rather than try to provide each ATM with a publically
addressable IP address, if you provide one address for your RMS PC, you can have the ATM call
your RMS computer.
Public IP versus Private IP: If your ATM communicates through the internet, you can see the
ATMs IP address in the TCPIP Setup Menu [System Setup Menu
TCPIP]
If the ATM IP Address = 192.168.xxx.xxx or 10.xxx.xxx.xxx then these are 'private' IP address
and therefore RMS cannot contact them remotely unless the RMS PC is in the same network.
Programming
This is the number or IP address the
ATM will call if there is an out of service
condition. Press the button for either
number and enter the number for the
computer you want the ATM to call.
Using the numbers on the keypad press
the first number of your phone number.
You can use the <, > keys on the
keypad to move back and forth (to
correct any mistakes, or edit existing
numbers).
Device Setup
3.12
Operator Manual
ATM
© Genmega 2011