Brother MFC9100C Service Manual page 459

Difficulty
Software
You see the "New
Hardware Found"
Difficulties
message on your PC
screen (although you
have already installed
the drivers in
Windows 95).
You see the "Update
Device Driver Wizard" then click Next. Click Finish when it appears
or "Add New Hardware on the screen. (See page 12-3.)
Wizaed" message on
your PC screen
(although you have
already installed
the drivers in
Windows 95 or 98).
The MFC does not
data in the
correct position.
Cannot perform '2 in 1' Check that the paper size setting in the
printing.
Cannot print when
using Paint Brush.
Cannot print when
using Adobe Illustrator.
Thick line and thin
line appear alternately. 'Control/Maintenance' tab (banding) in the
There are some dense
lines.
When using ATM fonts, If you are using Windows 95/98, select
some characters are
missing or some
characters are
printed in the same
place.
When using Power
Point or Excel, hatch
pattern is not what you 'Photo'.
are expecting.
21 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Suggestions
Click on 'Do not install a driver. (Windows
will not prompt you again)' and click 'OK'.
(See page 12-3.)
Follow the instructions from the installer,
Select the correct paper size using the DOS print
Utility program. Since paper adjustment is
different between ESC/P (right) and the MFC
(center), the printing position should be
adjusted for the MFC.
application and in the printer driver are the same.
Try setting the Display setting to '256 colors'.
Try to reduce the printing resolution.
Turn OFF 'Bi-Directional Printing' from the
printer driver.
Turn ON 'Reverse Order' from the 'Paper' tab in
the printer driver.
'Printer Settings' from the 'Start' menu.
Open 'Brother MFC-9100' properties. Click
'Spool Setting' on the 'Details' tab.
Select 'RAW' from 'Spool Data Format'.
Open the 'Quality/Colour' tab in the printer
driver, and change the 'Document Type' to