Brother MFC9100C Service Manual page 453

Error Messages
Error Message
CHECK CASSETTE
CHECK PAPER
CHECK PAPER SIZE
CHECK SCAN LOCK
COMM. ERROR
CONNECTION FAIL
COOLING DOWN
COVER OPEN
DISCONNECTED
DOCUMENT JAM
INK EMPTY
21 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Cause
MFC cassette cover is open
or MFC cassette is not
installed properly.
MFC is out of paper.
Your Paper Size setting may
not match the size of paper
in the cassette.
The scanner lock is locked.
Poor phone line quality
caused communication error. continues, call Telephone
You tried to poll a fax
machine that is not in
Polled Waiting mode.
The print head has
overheated.
Scanner cover is not closed
completely.
The other party or other
party's fax machine
terminated the call.
Documents were not inserted See page 21-4.
or fed properly, or document
scanned from ADF was longer
than about 40 inches (90cm).
One or more of the ink
cartridges is out of ink.
Action
Close cassette cover or install
cassette properly.
Add paper to cassette.
Change either paper in
cassette or change Paper
Size setting.
Release the scanner lock
lever. If you see MACHINE
ERROR AF (or AE), stop
operation and call Customer
Service for assistance:
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
Try the call again. If problem
Company to check your
phone line.
Verify the other party's
polling setup.
Unplug the MFC and wait
30 minutes for it to cool.
Press the Scanner Cover
Release Button and lift the
scanner cover, then close it.
Try to transmit or receive
again.
Replace the ink cartridges.
(See pages 21-16.)