Brother MFC9100C Service Manual page 454

Error Messages
Error Message
MACHINE ERROR
XX
MEMORY FULL
NEAR EMPTY
NO RESPONSE/BUSY The number you dialed does
NOT REGISTERED
PLS OPEN COVER
PRINTER JAM
SET CARTRIDGES
WARMING UP
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Cause
MFC has a mechanical
problem.
You can't store data in the
memory.
One or more of the ink
cartridges is running
out of ink.
not answer or is busy.
You tried to access a
One Touch or Speed Dial
number that is not
programmed.
A page, piece of paper or
paper clip, etc. may be
jammed inside the MFC.
The paper is jammed in the
MFC.
An ink cartridge is not
installed properly.
The print head detects low
temperature.
Action
Call Brother Customer
Service.
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
See page 10-2.
Order a new ink cartridge.
(See page ii.)
Verify the number and try
again.
Set up the One Touch or
Speed Dial number.
(See pages 7-1, 7-2.)
Press the Scanner Cover
Release Button and lift
the scanner cover. If you
see any jammed paper or
other item, gently pull it out,
then close the scanner cover.
If the error message remains,
open and close the scanner
cover again. If the MFC
cannot reset itself and return
to the date and time prompt,
it will display MACHINE
ERROR XX. Please call
Brother Customer Service
and tell them the Machine
Error number, at:
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
See page 21-5.
Re-install the ink, seating it
properly.
(See pages 21-16—21-19.)
Wait until the MFC warms
up.
21 - 3