Page 1 USER’S GUIDE MFC-9120CN MFC-9320CW Version 0 CHN-ENG...
Page 2 5 Some parts in the machine can be used on the same series model machines which produced by the same factory. Note: If you want to replace the parts, please contact your local Brother repair station. © 2009 Brother Industries, Ltd.
Page 3: Compilation And Publication Notice
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Page 4: Table Of Contents
Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......3 Viewing documentation ...................3 ® Accessing Brother Support (For Windows ) ............5 Control panel overview ..................6 Data LED indications ..................10 Loading paper and documents Loading paper and print media ................11...
Page 5 Setting up the public user mode ..............29 Setting up restricted users................30 Turning Secure Function Lock on/off............. 30 Switching Users..................... 31 Memory Security (MFC-9120CN only)..............31 Setting up the password ................32 Changing your memory security password ........... 32 Turning memory security on/off ..............32 Setting Lock ......................
Page 6 External and extension telephones..............53 Operation from external or extension telephones .........53 For Fax/Tel mode only...................54 Connecting an external or extension telephone ..........54 Using a non-Brother cordless external handset ..........54 Using Remote Codes ..................55 Dialling and storing numbers How to dial ......................56 Manual dialling....................56...
Page 7 Storing numbers ....................57 Storing a pause ..................... 57 Storing One Touch Dial numbers ..............58 Storing Speed Dial numbers................59 Changing One Touch and Speed Dial numbers..........61 Setting up Groups for Broadcasting .............. 62 Combining quick dial numbers ..............64 Tone or Pulse ....................
Page 8 Section III Copy Making copies How to copy ......................80 Entering copy mode..................80 Making a single copy ..................80 Making multiple copies ..................80 Stop copying ....................80 Copy options (temporary settings)...............81 Enlarging or reducing the image copied ............81 Improving copy quality ...................82 Using the Options key ...................83 Double-sided ID Copy/Options ..............84 Sorting copies using the ADF ................84 Adjusting Contrast, Color and Brightness............84...
Page 9 Section V Software Software and Network features How to read the HTML User’s Guide..............102 ® Windows ....................102 Macintosh ....................103 Section VI Appendixes Safety and legal Choosing a location ................... 106 To use the machine safely................. 107 Important safety instructions................ 111 Disconnect device ..................
Page 10 Replacing the consumable items...............161 Replacing a Toner cartridge ................163 Drum units ....................168 Replacing the belt unit .................172 Replacing the waste toner box ..............176 Replacing periodic maintenance parts...............181 Machine Information ..................182 Checking the Serial Number................182 Checking the Page Counters...............182 Checking the remaining life of parts ............182 Reset Functions...................182 How to reset the machine ................183 Packing and shipping the machine ..............183...
Page 11 Section I General General information Loading paper and documents General Setup Security features...
Page 12: General Information
General information Using the WARNING documentation Warnings tell you what to do to prevent Thank you for buying a Brother machine! possible personal injury. Reading the documentation will help you CAUTION make the most of your machine. Cautions specify procedures you must...
Page 13: Accessing The Software User's Guide And Network User's Guide
Viewing documentation (Windows Click Documentation. To view the documentation, from the Start Click the documentation you want to menu, point to Brother, MFC-XXXX (where read: XXXX is your model name) from the program HTML documents (2 manuals): group, and then click User’s Guides in Software User’s Guide and...
Page 14 SecureEasySetup™, Wi-Fi Protected Setup Double-click Brother Solutions Center or AOSS™, follow the steps in the Quick icon to go to the Brother Solutions Center, Setup Guide. For more information about where you can view or download the PDF network setup please see the Network User's documents.
Page 15: Accessing Brother Support
Web support (Brother Solutions Center) and on the Brother CD-ROM. The complete Presto! PageManager User’s Guide can be viewed from the Help Click Brother Support on the main menu. selection in the Presto! PageManager The following screen will appear: application.
Page 16: Control Panel Overview
Chapter 1 Control panel overview MFC-9120CN and MFC-9320CW have similar keys. 01/07 15:30 Res:Standard 01/07 15:30 Res:Standard...
Page 17 General information 01/07 15:30 Res:Standard 01/07 15:30 Res:Standard...
Page 18 (See Printing photos from a digital camera (MFC-9320CW only) on page 90.) a or b Reports (MFC-9120CN) Press to scroll through the menus and options. Print the Transmission Verification Reports, Address Book: Help List, Tel Index List, Fax Journal, User Settings and Network Config.
Page 19 General information 7 Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call. 8 Stop/Exit Stops an operation or exits from a menu.
Page 20: Data Led Indications
Chapter 1 Data LED indications The Data LED (light emitting diode) will flash depending on the machine’s status. Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data.
Page 21: Loading Paper And Documents
Loading paper and documents Loading paper and While pressing the green paper-guide release lever (1), slide the paper guides print media to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. The machine can feed paper from the standard paper tray.
Page 22: Loading Paper In The Manual Feed Slot
Chapter 2 Fan the stack of paper well to avoid Lift up the support flap (1) to prevent paper jams and misfeeds. paper from sliding off the face-down output tray or remove each page as soon as it comes out of the machine. Put paper in the tray, and make sure that the paper is below the maximum paper mark (1).
Page 23 Loading paper and documents Lift up the support flap (1) to prevent Using both hands, put one piece of paper from sliding off the face-down paper in the manual feed slot with the output tray or remove each page as print side face up until the front edge of soon as it comes out of the machine.
Page 24 Chapter 2 Open the back cover (back output tray). Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. <For printing envelopes only> Pull down the two grey levers, one on the left-hand side and one on the Using both hands, put one sheet of right-hand side, toward you as shown in...
Page 25 Loading paper and documents • You can still use the machine while the Note scanner is up. To close the scanner, push • Put the paper into the manual feed slot it down with both hands. with the side to be printed face up. •...
Page 26: Unprintable Area
Chapter 2 Unprintable area Unprintable area for faxes and copies The figures below show unprintable areas. Usage Document Size Top (1) Left (2) Bottom (1) Right(2) Letter 4 mm 3.95 mm 4 mm 1 mm Copy Letter 4 mm 4 mm 4 mm 3 mm Note...
Page 27: Acceptable Paper And Other Print Media
Loading paper and documents Acceptable paper and Type and size of paper other print media The machine loads paper from the installed standard paper tray or manual feed slot. Print quality may vary according to the type of paper you are using. Standard paper tray You can use the following types of print Since the standard paper tray is a universal...
Page 28 Chapter 2 Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Legal, Plain paper, Thin paper up to 250 [80 g/m Executive, A5, A5 (Long and Recycled paper Edge), A6, B5 (ISO), B6 (ISO) and Folio Manual feed slot Width: 76.2 to 220 mm...
Page 29: Handling And Using Special Paper
• that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Page 30 Chapter 2 Envelopes Types of envelopes to avoid Most envelopes will be suitable for your IMPORTANT machine. However, some envelopes may have feed and print-quality problems DO NOT use envelopes: because of the way they have been made. A • that are damaged, curled, wrinkled or suitable envelope should have edges with an unusual shape straight, well-creased folds and the leading...
Page 31 0.1 seconds. listed above, they may damage your machine. This damage may not be Label sheets should not exceed the paper covered under any Brother warranty or weight specifications described in this User’s service agreement. Guide. Labels exceeding this specification...
Page 32: Loading Documents
Chapter 2 Loading documents Documents to be faxed must be from 147.3 to 215.9 mm wide and from 147.3 to 356 mm long, and of a standard weight Using the automatic [80 g/m document feeder (ADF) Unfold the ADF document output support flap (1) and the ADF support The ADF can hold up to 35 pages and feeds flap (2).
Page 33: Using The Scanner Glass
Loading paper and documents Using the scanner glass Close the document cover. IMPORTANT You can use the scanner glass to fax, copy or scan pages of a book one page at a time. If the document is a book or is thick do not slam the cover or press on it.
Page 34: General Setup
General Setup Mode Timer Paper settings The machine has three mode keys on the Paper Type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.
Page 35: Volume Settings
General Setup Volume settings Speaker volume You can choose a range of speaker volume Ring volume levels, from High to Off. Press Menu, 1, 3, 3. You can choose a range of ring volume levels, from High to Off. Press a or b to choose Off, Low, Med or While in Fax mode press to adjust High.
Page 36: Ecology Features
Chapter 3 Ecology features LCD Contrast You can change the contrast to make the Toner Save LCD look lighter or darker. You can save toner using this feature. When Press Menu, 1, 5. you set Toner Save to On, prints appear lighter.
Page 37: Setting The Fax Logic (Sending And Receiving Sequence)
General Setup Setting the Fax Logic Dial prefix (sending and receiving The dial prefix setting will automatically dial a sequence) predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number You can change the process of manual fax use this setting to automatically dial 9 for send or receive.
Page 38: Security Features
(See Setting up restricted users stored in the machine. For information about on page 30 and Turning Secure Function how to reset the password call your Brother Lock on/off on page 30.) dealer for service. Press Menu, 1, 6, 1.
Page 39: Changing The Password For The Administrator
Security features Changing the password for Setting up the public user the administrator mode Public user mode restricts the functions that Press Menu, 1, 6, 1. are available for Public users. Public users do Security not need to enter a password to access the 1.Function Lock features made available through this setting.
Page 40: Setting Up Restricted Users
Chapter 4 Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a password for functions that are available to If you enter the wrong password, the LCD will them. You can set up more advanced show Wrong Password.
Page 41: Switching Users
Security features Memory Security Switching Users (MFC-9120CN only) This setting allows you to switch between registered restricted users or Public mode Memory Security lets you prevent when Secure Function Lock is turned on. unauthorized access to the machine. Changing to the restricted user Mode While Memory Security is on, the following Hold down Shift as you press Secure.
Page 42: Setting Up The Password
Wrong Password. Re-enter the • If you forget the Memory Security correct password. password, please call your Brother dealer. Turning memory security on Press Menu, 1, 7, 1. Press Menu, 1, 7, 1.
Page 43: Setting Lock
Please call your Enter your four-digit password. administrator or your Brother dealer. Press OK. While Setting Lock is On, you cannot change the following settings without a password: Enter a four-digit number for the new password.
Page 44: Restricting Dialling
Chapter 4 Restricting dialling Speed Dial restriction This feature is to prevent users from sending Press Menu, 2, 6, 3. a fax or call to a wrong number by mistake. You can set the machine to restrict dialling by Press a or b to choose Off, using the dial pad, One Touch and Speed Enter # twice or On.
Page 45 Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote Fax Options (black & white only) Polling Printing reports...
Page 46: Sending A Fax
Sending a fax How to fax Sending a fax from the scanner glass Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (Fax), and the The documents can be up to Letter or A4 key will glow blue.
Page 47: Faxing Letter Size Document From The Scanner Glass
Sending a fax Broadcasting Your machine will automatically send the fax. (black & white only) Note When faxing multiple pages from the Broadcasting lets you send the same fax message to more than one fax number. You scanner glass, real time transmission can include Groups, One Touch, Speed Dial should be set to Off.
Page 48: Cancelling A Broadcast In Progress
Chapter 5 Additional sending Cancelling a Broadcast in progress operations Press Menu, 2, 7. Sending faxes using multiple The LCD will show the Broadcast job settings number followed by the fax number (or name) being dialed (for example, #001 0123456789). Before you send a fax, you can change any combination of these settings: contrast, Press OK.
Page 49: Electronic Cover Page (Black & White Only)
Sending a fax Electronic cover page Composing your own comments (black & white only) You can set up two comments of your own. This feature will not work unless you have Make sure you are in Fax mode already programmed your Station ID. (See the Quick Setup Guide.) Press Menu, 2, 2, 8.
Page 50: Contrast
Chapter 5 Send a cover page for all faxes Contrast You can set the machine to send a cover For most documents the default setting of page whenever you send a fax. Auto will give the best results. It automatically chooses the suitable contrast Make sure you are in Fax mode for your document.
Page 51: Dual Access (Black & White Only)
Sending a fax To change the default Fax Resolution Dual access setting (black & white only) Make sure you are in Fax mode You can dial a number, and start scanning the fax into memory—even when the machine is Press Menu, 2, 2, 2. sending from memory, receiving faxes or printing PC data.
Page 52: Overseas Mode
Chapter 5 Sending in real time for all faxes Delayed Fax (black & white only) Make sure you are in Fax mode You can store up to 50 faxes in the memory Press Menu, 2, 2, 5. to be sent within a twenty four hour period. Press a or b to choose On.
Page 53: Checking And Cancelling Waiting Jobs
Sending a fax Checking and cancelling Out of memory message waiting jobs If you get an Out of Memory message while scanning the first page of a fax, press Check which jobs are still waiting in the Stop/Exit to cancel the fax. memory to be sent.
Page 54: Receiving A Fax
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 45.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...
Page 55: Using Receive Modes
Receiving a fax Using receive modes External TAD External TAD mode lets an external Some receive modes answer faxes answering device manage your incoming automatically (Fax Only and Fax/Tel). calls. Incoming calls will be dealt with in the You may want to change the Ring Delay following ways: before using these modes.
Page 56: Receive Mode Settings
Chapter 6 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.
Page 57: Fax Detect
Receiving a fax Fax Detect Setting the Print Density You can adjust the Print Density setting to If Fax Detect is On: make your printed pages darker or lighter. The machine can receive a fax automatically, Make sure you are in Fax mode even if you answer the call.
Page 58: Additional Receiving Operations
Chapter 6 Additional receiving Receiving faxes into memory (black & white only) operations As soon as the paper tray becomes empty Printing a reduced incoming during fax reception, the screen will display No Paper, asking you to put paper in the paper tray.
Page 59: Printing A Fax From The Memory
Receiving a fax Printing a fax from the memory If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 66.) Press Menu, 2, 5, 3.
Page 60: Telephone And External Devices
FSK or DTMF • Please switch your mode following instructions of the Setup Method. Contact your local telephone company or Brother dealer in the case that the feature does not work normally. Caller ID feature is not available in the...
Page 61: Caller Id Feature
Telephone and external devices Caller ID feature Press a or b to choose Display#. Press OK. The Caller ID of the last call will appear The Caller ID feature lets you use the Caller on the display. If no ID is stored, the ID subscriber service offered by many local beeper will sound and No Caller ID telephone companies.
Page 62: Connecting An External Tad
Chapter 7 Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...
Page 63: Recording An Outgoing Message (Ogm)
Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...
Page 64: For Fax/Tel Mode Only
Using a non-Brother cordless external handset When the machine is in Fax/Tel mode, it will use the F/T Ring Time If your non-Brother cordless telephone is (pseudo/double-ringing) to alert you to pick connected to the telephone line cord (see up a voice call.
Page 65: Using Remote Codes
Telephone and external devices Using Remote Codes Changing the Remote Codes The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. Remote Activation Code If you are always disconnected when accessing your External TAD, try changing If you answer a fax call on an external or the three-digit remote codes, for example ### extension telephone, you can tell your...
Page 66: Dialling And Storing Numbers
Dialling and storing numbers How to dial Speed dialling You can dial in any of the following ways. Press (Address Book) and then the three digit Speed Dial number. (See Storing Speed Dial numbers on page 59.) Manual dialling Use the dial pad to enter all the digits of the telephone or fax number.
Page 67: Fax Redial
Dialling and storing numbers Storing numbers Note • If you do not enter a letter and press OK in You can set up your machine to do the step b, all registered names will appear. following types of easy dialling: One Touch, Press a or b to scroll until you find the Speed Dial and Groups for Broadcasting name you are looking for.
Page 68: Storing One Touch Dial Numbers
Chapter 8 Storing One Touch Dial If you want to save a fax resolution along with the number, choose one of the numbers following: To store the fax resolution, press a or Your machine has 4 One Touch keys where b to select Std, Fine, S.Fine or you can store 8 fax or telephone numbers for Photo.
Page 69: Storing Speed Dial Numbers
Dialling and storing numbers Do one of the following: Storing Speed Dial numbers Enter the pinyin using the dial pad You can store your frequently used numbers (up to 15 characters). as Speed Dial numbers, so that when you dial Press OK.
Page 70 Chapter 8 If you downloaded I-FAX, Fax/Tel and Press OK to store the number E-mail options without a pinyin. If you want to save a fax/scan resolution Press (Address Book) and enter a along with the number, choose one of three-digit Speed Dial location number the following: (001-200).
Page 71: Changing One Touch And Speed Dial Numbers
Dialling and storing numbers Changing One Touch and If you want to save a fax resolution along with the number, choose one of the Speed Dial numbers options below: To store the fax resolution, press a or If you try to store a One Touch or Speed Dial b to select Std, Fine, S.Fine or number over an existing number, the LCD will Photo.
Page 72: Setting Up Groups For Broadcasting
Chapter 8 Enter a new number or character. Setting up Groups for Press OK. Broadcasting Press d or c to position the cursor under If you often want to send the same fax the character you want to change, and message to many fax numbers you can set then press Clear/Back to delete it.
Page 73 Dialling and storing numbers For Speed Dial numbers, press If you downloaded I-FAX, Fax/Tel and E-mail options (Address Book) and then enter the three-digit Speed Dial location. Press Menu, 2, 3, 3. The LCD will display your chosen One Choose an empty location where you Touch numbers with a l and Speed Dial want to store the group in one of the numbers with a # (for example l006,...
Page 74: Combining Quick Dial Numbers
Chapter 8 Do one of the following: Combining quick dial numbers Enter the pinyin using the dial pad (up to 15 characters). You can combine more than one Quick Dial Press OK. number when you dial. This feature may be Press OK to store the number useful if you need to dial an access code for without a pinyin.
Page 75: Remote Fax Options (Black & White Only)
Internet Fax feature. (For details about Internet Fax, see the Network User’s Guide on the CD-ROM. For information about Fax Forward to E-mail, see the Brother Solutions Center at http://solutions.brother.com/.) Press a or b to choose On or Off. Press OK.
Page 76: Fax Storage
Chapter 9 Fax Storage PC Fax Receive The Fax Storage feature lets you store your If you turn on the PC Fax Receive feature received faxes in the machine’s memory. You your MFC will store received faxes in memory can retrieve stored fax messages from a fax and send them to your PC automatically.
Page 77: Changing Remote Fax Options
Remote Fax Options (black & white only) Changing Remote Fax IMPORTANT Options If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a If received faxes are left in your machine’s safety feature in case there is a power memory when you change to another failure before the fax is forwarded or a...
Page 78: Turning Off Remote Fax Options
Chapter 9 Remote retrieval IMPORTANT If you choose Backup Print On, the The remote retrieval feature lets you retrieve machine will also print the fax at your your stored fax messages when you are not machine so you will have a copy. This is a at the machine.
Page 79: Using Your Remote Access Code
Remote Fax Options (black & white only) Using your Remote Access Retrieving fax messages Code Dial your fax number from a telephone or another fax machine using touch Dial your fax number from a telephone tone. or another fax machine using touch tone.
Page 80: Changing The Fax Forwarding Number
Chapter 9 Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number from a telephone or another fax machine using touch tone.
Page 81: Remote Fax Commands
Remote Fax Options (black & white only) Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.
Page 82: Polling
The polling feature Secure polling only works with Brother fax needs to be set up on both machines for this machines. If you want to get a fax from a to work.
Page 83: Sequential Polling
Polling Sequential polling Note If the other fax machine that you are Sequential polling lets you request calling has not been set-up for Polling, you documents from several fax machines in one will receive the message operation. Connection Fail. Make sure you are in Fax mode Press Menu, 2, 1, 8.
Page 84: Polled Transmit (Black & White Only)
Secure polling lets you restrict who can get the documents you set up to be polled. Press 2 to choose 2.No if you do not Secure polling only works with Brother fax want to enter more settings when the machines. If another person wants to retrieve...
Page 85 Polling If you use the scanner glass, the LCD will prompt you to choose one of the options below: Next Page? 1.Yes 2.No(Send) Press 1 to send another page. Go to step i. Press 2 or Start to send the document.
Page 86: Printing Reports
Printing reports Fax reports Press Stop/Exit. Note You need to set up the Transmission • If you choose On+Image or Off+Image, Verification Report and Journal Period using the image will only appear on the the Menu keys. Transmission Verification Report if Real Time Transmission is set to Off.
Page 87: Fax Journal
Printing reports Reports Fax Journal You can set the machine to print a fax journal The following reports are available: (activity report) at specific intervals (every 50 1 XMIT Verify faxes, 6, 12 or 24 hours, 2 or 7 days). The default setting is Every 50 Faxes, this Displays the Transmission Verification means that your machine will print the journal...
Page 88: How To Print A Report
Enter the number of the report you want to print. For example, press 2 to print the Help List. Press Mono Start or Color Start. Press Stop/Exit. MFC-9120CN: Press Reports. Do one of the following: Press a or b to choose the report you want.
Page 89: Section Iii Copy
Section III Copy Making copies...
Page 90: Making Copies
Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Use the dial pad to enter the number of copies (up to 99). Press Mono Start or Color Start.
Page 91: Copy Options (Temporary Settings)
Making copies Copy options To enlarge or reduce the next copy follow the instructions below: (temporary settings) Make sure you are in Copy mode When you want to quickly change the copy settings temporarily for the next copy, use the Load your document.
Page 92: Improving Copy Quality
Chapter 12 Improving copy quality You can choose from a range of quality settings. The default setting is Auto. Auto Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs. Photo Suitable for copying photographs. Text Suitable for documents containing only text.
Page 93: Using The Options Key
Making copies Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK —...
Page 94: Double-Sided Id Copy/Options
Chapter 12 Double-sided ID Copy/Options Sorting copies using the ADF You can copy your Identification card both You can sort multiple copies. Pages will be sides onto one page with the original size. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Make sure you are in Copy mode Make sure you are in Copy mode Place your Identification card face down...
Page 95: Making N In 1 Copies
Making copies To change the default setting follow the steps Color saturation below: You can change the default setting for color saturation. Press Menu, 3, 3. To change the default setting follow the steps Press a or b to increase or decrease the below: contrast.
Page 96 Chapter 12 Press a or b to choose 2 in 1 (P), If you are copying from the scanner 2 in 1 (L), 4 in 1 (P), glass: 4 in 1 (L) or Off(1 in 1). Insert your document face down in the Press OK.
Page 97: Out Of Memory Message
Making copies Out of memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start or Color Start to copy the pages scanned so far, or to press Stop/Exit to cancel the...
Page 98 Chapter 12...
Page 99: Section Iv Direct Printing
Section IV Direct printing Printing photos from a digital camera (MFC-9320CW only) Printing data from a USB Flash memory drive (MFC-9320CW only)
Page 100: Printing Photos From A Digital Camera (Mfc-9320Cw Only)
Setting your digital camera Make sure your camera is in PictBridge mode. The following PictBridge settings may Your Brother machine supports the be available from the LCD of your PictBridge PictBridge standard, allowing you to connect compatible camera. Depending on your...
Page 101: Printing Images
Printing photos from a digital camera (MFC-9320CW only) Printing images Press Menu, 5, 3. USB Direct I/F 3.PictBridge Make sure that your camera is turned off. Connect your camera to the USB To set the PictBridge settings, press a or direct interface (1) on the front of the b to choose 1.Paper Size, machine using a suitable USB cable.
Page 102: Dpof Printing
Chapter 13 Printing images with IMPORTANT Secure Function Lock • To prevent damage to your machine, do not connect any device other than a digital 2.0 enabled camera or USB flash memory drive to the (MFC-9320CW only) USB direct interface. •...
Page 103 Please refer to the documentation Printing documents Access Denied supplied with your camera for detailed directly from a camera to operations how to print using PictBridge. the Brother machine is restricted. The number of pages you Limit Exceeded IMPORTANT are allowed to print is exceeded.
Page 104: Connecting A Camera As A Storage Device
Chapter 13 Connecting a camera Understanding the as a storage device error messages Even if your camera is not in PictBridge Once you are familiar with the types of errors mode, or does not support PictBridge, you that can occur while you are using the can connect your camera as a normal PictBridge, you can easily identify and storage device.
Page 105: Printing Data From A Usb Flash Memory Drive (Mfc-9320Cw Only)
PDF version 1.7 and check the Print to file box (2). Click Print. JPEG Exif + JPEG PRN (created by Brother driver) TIFF (scanned by all MFC or DCP Brother models) ® PostScript 3™ (created by the Brother BRScript3 printer driver) XPS version 1.0...
Page 106: Printing Data Directly From The Usb Flash Memory Drive (Mfc-9320Cw Only)
Chapter 14 Printing data directly Do one of the following: Press a or b to choose a setting you from the USB Flash need to change and press OK, and memory drive then press a or b to choose an option for the setting and press OK.
Page 107: Printing Data Directly From The Usb Flash Memory Drive With
Printing data from a USB Flash memory drive (MFC-9320CW only) Printing data directly IMPORTANT from the USB flash • To prevent damage to your machine, DO NOT connect any device other than a memory drive with digital camera or USB Flash memory drive Secure Function Lock to the USB direct interface.
Page 108 USB characters will appear on the LCD as the flash memory drive to the first 6 characters of the file name followed Brother machine is by a tilde mark ( ~ ) and a number. restricted. For example, “HOLIDAY2007.JPG” would...
Page 109: Understanding The Error Messages
Printing data from a USB Flash memory drive (MFC-9320CW only) Understanding the Press the dial pad key to enter the number of copies you want. error messages Press OK. Copies Once you are familiar with the types of errors that can occur while you print data from the Press Mono Start or Color Start to USB Flash memory drive with Direct Print, print the data.
Page 110 Chapter 14...
Page 111 Section V Software Software and Network features...
Page 112: Software And Network Features
ControlCenter3 (Windows ® Viewing documentation (Windows ControlCenter2 (Macintosh) on page 3. Remote Setup From the Start menu, point to Brother, Faxing from your computer MFC-XXXX from the programs group, Network Faxing then click User’s Guides in HTML format. Network Printing...
Page 113: Macintosh
Software and Network features Macintosh Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click top.html. Click on the manual you want (SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) in the top...
Page 114 Chapter 15...
Page 115 Section VI Appendixes Safety and legal Options Troubleshooting and routine maintenance Menu and features Specifications Glossary...
Page 116: Safety And Legal
Safety and legal Choosing a location Put your machine on a flat, level, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C and the humidity is between 20% to 80% (without condensation).
Page 117: To Use The Machine Safely
Safety and legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
Page 118 DO NOT use flammable substances near the machine. DO NOT use any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See Routine maintenance on page 150 for how to clean the machine. DO NOT use a vacuum cleaner to clean up scattered toner.
Page 119 6 Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. 7 If any cables become damaged, disconnect your machine, and contact your Brother dealer. 8 DO NOT place any objects on the machine, or obstruct the air vents.
Page 120 To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations. IMPORTANT The fuser unit is marked with a caution label. Please DO NOT remove or damage the label.
Page 121: Important Safety Instructions
Safety and legal Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use liquid or aerosol cleaners.
Page 122: Disconnect Device
15 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water.
Page 123: Lan Connection
Safety and legal LAN connection CAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages. Radio interference This product complies with EN55022 (CISPR Publication 22)/Class B.
Page 124: Legal Limitations For Copying
Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which should not be copied: Money Bonds or other certificates of debt...
Page 125: Libtiff Copyright And License
Safety and legal Libtiff Copyright and License Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
Page 126: Trademarks
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Adobe, Flash, Illustrator, PageMaker, Photoshop, PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Page 127: B Options
• There might be some SO-DIMMs that will edges. not work with the machine. IMPORTANT • For more information, contact your Brother dealer. To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.
Page 128 Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). Put the metal (2) and then the plastic (1) SO-DIMM covers back on.
Page 129: Troubleshooting And Routine Maintenance
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Page 130 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
Page 131 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD on page 52.) Connect the external TAD as shown in the illustration on page 52.
Page 132 Sending faxes Difficulties Suggestions Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner glass on page 151.) Transmission Verification Report There is probably temporary noise or static on the line.
Page 133: Handling Incoming Calls
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Page 134 Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. Presto! PageManager with OCR, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work.
Page 135 Troubleshooting and routine maintenance Scanning difficulties (continued) Difficulties Suggestions Cannot scan. (For MFC-9320CW only) Contact your administrator to check your Secure Function Lock Settings. Software difficulties Difficulties Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
Page 136 Print quality difficulties Difficulties Suggestions Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using.
Page 137 Click the Advanced tab and Settings..Click the Add button. To add port 54925 for network scanning, enter the information below: 1. In Description of service: Enter any description, for example “Brother Scanner”. 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
Page 138 Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description. (for example “Brother PC Fax”) 2. In Port number: Enter “54926”. 3. Make sure UDP is chosen. Then click OK.
Page 139: Improving The Print Quality
You may only need to replace one drum unit to solve the print problem. To identify which drum needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Page 140 Replacing a Toner cartridge on page 163.) You may only need to replace one toner cartridge to solve the print problem. To identify which toner cartridge needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Page 141 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum units on page 169.) You may only need to replace one drum unit to solve the print problem.
Page 142 You may only need to replace one toner cartridge to solve the print problem. To identify which toner cartridge needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put in a new drum unit. (See Replacing the drum units on page 169.)
Page 143 You may only need to replace one toner cartridge to solve the print problem. To identify which toner cartridge needs to be replaced, please visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color that is uneven and put in a new drum unit. (See Replacing the drum units on page 169.)
Page 144 Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 169.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Poor fixing...
Page 145 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Curled or wavy Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (For ® ® Windows printer driver), Advanced options (For Windows BR-Script printer driver), Print Settings (For Macintosh printer driver) or Printer Features (For Macintosh BR-Script printer driver) in the Software User's Guide on the CD-ROM.)
Page 146: Setting Dial Tone Detection
Setting Dial Tone detection Telephone line interference When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, we recommend that number.
Page 147: Error And Maintenance Messages
The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/ Error Message...
Page 148 Error Message Cause Action The temperature of the drum unit Make sure that you can hear the fan in the Cooling Down or toner cartridge is too hot. The machine spinning and that the exhaust outlet Wait for a while machine will pause its current is not blocked by something.
Page 149 60 hours without losing faxes stored in the memory. See Transferring your faxes or Fax Journal report on page 143.) If the problem continues, call Brother Customer Service. The paper is jammed inside the (See Paper jams on page 145.) Jam Inside machine.
Page 150 If this does not clear the error, call your dealer or a Brother Customer Service. The protect switch of the USB Turn off the protect switch of the USB Flash Protected Device Flash memory drive is on.
Page 151 LCD. (See Replacing the drum units on page 169.) It is time to replace the fuser unit. Call your Brother dealer to replace the fuser Replace Fuser unit. It is time to replace the paper...
Page 152 Error Message Cause Action The paper size detected is Open the back cover (back output tray) and Short paper shorter than the paper size remove any printed pages. Leave the back defined in the print job and the cover open and press Mono Start or paper size being used requires Color Start.
Page 153: Transferring Your Faxes Or Fax Journal Report
Troubleshooting and routine maintenance Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed Init Unable XX MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC.
Page 154: Document Jams
Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. IMPORTANT Lift the document cover. After removing a jammed document, Pull the jammed document out to the check that no paper scraps are left in the right.
Page 155: Paper Jams
Failure to install these items or incorrect installation may cause a paper jam in your Brother machine. Note If the error message remains, open and close the top cover and fuser cover firmly to reset the machine.
Page 156 Press down the green lever and remove Note the paper. Pulling out the jammed paper downwards allows you to remove the paper easier. Make sure the paper is below the maximum paper mark (b) of the paper tray. While pressing the green paper- guide release lever, slide the paper guides to fit the paper size.
Page 157 Troubleshooting and routine maintenance Paper is jammed at the back of the Using both hands, gently pull the jammed paper out of the fuser unit. machine If the LCD shows Jam Rear, a paper jam has occurred behind the output tray. Follow these steps: Turn off the machine’s power switch.
Page 158 Paper is jammed inside the machine IMPORTANT If the LCD shows Jam Inside, follow these When the scanner is open, you cannot steps: open the top cover. Turn off the machine. Unplug the telephone line cord first, disconnect all Take out all the drum unit and toner cables, and then unplug the power cord cartridge assemblies.
Page 159 Troubleshooting and routine maintenance • Handle the toner cartridge carefully. If Slide each drum unit and toner cartridge toner scatters on your hands or clothes, assembly into the machine. Make sure wipe or wash it off with cold water at once. that you match the toner cartridge color to the same color label on the machine.
Page 160: Routine Maintenance
Routine maintenance Cleaning the outside of the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you Turn off the machine. Unplug the replace the toner cartridge or the drum unit, telephone line cord first, disconnect all make sure that you clean the inside of the cables, and then unplug the power cord machine.
Page 161: Cleaning The Scanner Glass
Troubleshooting and routine maintenance Wipe the inside and the outside of the In the ADF unit, clean the white bar (1) paper tray with a dry, lint-free soft cloth and the scanner glass strip (2) to remove dust. underneath it with a soft lint-free cloth moistened with water.
Page 162: Cleaning The Led Heads
Cleaning the LED heads Wipe the windows of the LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of the LED WARNING heads (1) with your fingers. DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine.
Page 163: Cleaning The Corona Wires
Troubleshooting and routine maintenance Cleaning the corona wires IMPORTANT • We recommend that you place the drum If you have print quality problems, clean the unit and toner cartridge assembly on a corona wires as follows: clean, flat surface with a sheet of Turn off the machine.
Page 164: Cleaning The Drum Unit
Slide each drum unit and toner cartridge Cleaning the drum unit assembly into the machine. Make sure that you match the toner cartridge color to the same color label on the machine. Small spots on the printed pages If your printout has any small white or colored spots, follow the steps below to solve the problem.
Page 165 • Do not put more than one piece of paper not resolved please contact your in the manual feed slot at any one time, as Brother dealer. it may cause a jam. • If you put paper in the manual feed slot...
Page 166 Large spots on the printed pages See the print sample to identify the color causing the problem. The color of the If your printout has colored spots at 94 mm spots is the color of the drum you should intervals, follow the steps below to solve the clean.
Page 167 Troubleshooting and routine maintenance Push down the green-labelled lock Turn the drum unit gear by hand while lever (1) and take the toner cartridge out looking at the surface of the OPC of the drum unit. drum (1). IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Page 168 Put the toner cartridge back firmly into Slide each drum unit and toner cartridge the drum unit until you hear it lock into assembly into the machine. Make sure place. that you match the toner cartridge color to the same color label on the machine. Note Make sure that you put in the toner cartridge correctly or it may separate from...
Page 169: Cleaning The Paper Pick-Up Rollers
Troubleshooting and routine maintenance Cleaning the paper pick-up Wipe the two pick-up rollers (1) inside of the machine to remove dust. rollers If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine. Unplug the power cord from the electrical socket.
Page 170: Auto Registration
Press Stop/Exit. Frequency You can set the machine to carry out auto Note registration regularly, and also how often it • If an error message is displayed, press occurs. Stop/Exit and try again. For more information, see Error and maintenance Press Menu, 4, 6, 2.
Page 171: Replacing The Consumable Items
Troubleshooting and routine maintenance Replacing the consumable items The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
Page 172 Waste toner box See page 176. WT-200CL Replace WT Box 50,000 pages Fuser unit Call your dealer or Brother Customer Replace Fuser 50,000 pages Service for a replacement fuser unit. Paper feeding kit Call your dealer or Brother Customer Replace PF Kit...
Page 173: Replacing A Toner Cartridge
The scrolling message on the LCD indicates recommend that use only Genuine which color you need to replace. Brother Brand toner cartridges. When you want to buy toner cartridges, please call Turn off the machine. Unplug the your Brother dealer.
Page 174 Fully open the top cover by lifting up on Push down the green-labelled lock the handle (1). lever (1) and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
Page 175 Troubleshooting and routine maintenance IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Page 176 If a toner cartridge is than genuine Brother products due to the left unpacked for a long time, the toner life incompatibility or lack of suitability of those will be shortened.
Page 177 Troubleshooting and routine maintenance Put the new toner cartridge firmly into Slide the drum unit and toner cartridge the drum unit until you hear it lock into assembly into the machine. Make sure place. that you match the toner cartridge color to the same color label on the machine.
Page 178: Drum Units
(M)=Magenta, (C)=Cyan). Call your therefore we cannot guarantee a minimum Brother dealer to buy a new drum unit number of pages that will be printed by your DR-270CL (for Black) or a drum. The printer should be used only in a...
Page 179 For best performance, use only Genuine unplug the power cord from the Brother drum units and Genuine Brother electrical socket. toner units. Printing with a third-party drum unit or toner unit may reduce not only the...
Page 180 IMPORTANT WARNING When the scanner is open, you cannot DO NOT put a toner cartridge into a fire. It open the top cover. could explode, resulting in injuries. DO NOT use cleaning materials that Take out the drum unit and toner contain ammonia, alcohol, any type of cartridge assembly for the color shown spray, or any type of flammable substance...
Page 181 Troubleshooting and routine maintenance • To avoid print quality problems, DO NOT Unpack the new drum unit and remove touch the shaded parts shown in the the protective cover. illustrations. IMPORTANT Unpack the drum unit just before you put it in the machine.
Page 182: Replacing The Belt Unit
Turn on the machine. (For MFC-9320CW) Press Menu, 8, 4. (For MFC-9120CN) Press Menu, 6, 4. Press a or b to choose the color of the drum you replaced. Press OK. Press 1 to reset the drum unit counter.
Page 183 Troubleshooting and routine maintenance Turn off the machine. Unplug the Take out all the drum unit and toner telephone line cord first, and then cartridge assemblies. unplug the power cord from the electrical socket. Fully open the top cover by lifting up on the handle (1).
Page 184 • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the and lift the belt unit up, then pull it out. illustrations.
Page 185 Troubleshooting and routine maintenance Unpack the new belt unit and put the IMPORTANT new belt unit in the machine. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration.
Page 186: Replacing The Waste Toner Box
Turn on the machine. (For MFC-9320CW) Press Menu, 8, 4. (For MFC-9120CN) Press Menu, 6, 4. Press a or b to select Belt Unit. Press OK. Press 1 to reset the belt unit counter.
Page 187 Troubleshooting and routine maintenance Replace WT Box message IMPORTANT When the following message appears on the When the scanner is open, you cannot LCD, you need to replace the waste toner open the top cover. box: Replace WT Box Take out all the drum unit and toner cartridge assemblies.
Page 188 • To avoid print quality problems, DO NOT Hold the green handle of the belt unit touch the shaded parts shown in the and lift the belt unit up, then pull it out. illustrations.
Page 189 Troubleshooting and routine maintenance Remove the orange packing material IMPORTANT and discard it. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Note This step is only necessary when you are replacing the waste toner box for the first time.
Page 190 Hold the green handle of the waste toner Put the belt unit in the machine. box and remove the waste toner box from the machine. CAUTION Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Page 191: Replacing Periodic Maintenance Parts
The parts listed below will have to be replaced after printing approximately 50,000 pages . Please call your Brother dealer when the following messages appear on the LCD. A4 or Letter size single-sided pages.
Page 192: Machine Information
LCD. password and IP address information. (For MFC-9320CW) Press Menu, 8, 1. 2 Address & Fax (For MFC-9120CN) Press Menu, 6, 1. Address & Fax resets the following Press Stop/Exit. settings: Address Book...
Page 193: How To Reset The Machine
You can also reset the Network settings by pressing Menu, 7, 0 (for MFC-9320CW) or Menu, 5, 0 (for MFC-9120CN). 1 Plastic bags – to be supplied by you, the user; one for the waste toner box, and one each for the four drum and toner cartridge...
Page 194 WARNING CAUTION This machine is heavy and weighs DO NOT touch the shaded parts shown in approximately 22.9 kg. To prevent injuries the illustration. use at least two people to lift the machine. Be careful not to pinch your fingers when you put the machine back down.
Page 195 Troubleshooting and routine maintenance Attach the protective cover to each of Remove the waste toner box from the the drum unit and toner cartridge machine, and then put it in a plastic bag assemblies. and seal the bag completely. Put each assembly into a plastic bag and completely seal each bag.
Page 196 Reinstall the original packing material Put the machine and the Styrofoam into the machine. pieces into the carton. Match the front side of the machine to the “FRONT” mark on the Styrofoam pieces. Put the Styrofoam pieces for the drum unit and toner cartridge assemblies on the top of the machine.
Page 197 Troubleshooting and routine maintenance Put the four carton trays on the top. Close the carton and tape it shut.
Page 198: Menu And Features
Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Page 199: How To Access The Menu Mode
LCD will show Accepted. Press Stop/Exit to exit Menu mode. Press Menu. Choose an option. MFC-9120CN: Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu.
Page 200: Menu Table
Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to 1.General 1.Mode Timer 0 Sec return to Fax mode Setup 30 Secs...
Page 201 -nnnno+ of the LCD. -nnnon+ b -nnonn+* b -nonnn+ b -onnnn+ — Stops unauthorized 6.Security 1.Memory Security (MFC-9120CN only) users from most operations except receiving faxes into the memory. — Can restrict selected 1.Function Lock machine operation (MFC-9320CW only)
Page 202 Main Menu Submenu Menu Selections Options Descriptions Page (00 - 10) Sets the number of 2.Fax 1.Setup Receive 1.Ring Delay rings before the (In Fax mode only) machine answers in Fax Only or Fax/Tel mode. Sets the 2.F/T Ring Time 20 Secs pseudo/double-ring 30 Secs*...
Page 203 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Changes the 2.Fax 2.Setup Send 1.Contrast Auto* lightness or darkness (continued) (In Fax mode only) Light of faxes you send. Dark Sets the default 2.Fax Resolution Standard* resolution for Fine outgoing faxes.
Page 204 Main Menu Submenu Menu Selections Options Descriptions Page — Stores up to 8 One 2.Fax 3.Address Book 1.One Touch Dial Touch Dial numbers, (continued) so you can dial by pressing one key (and Start). — Stores up to 200 2.Speed Dial Speed Dial numbers, so you can dial by pressing only a few...
Page 205 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page You can set the 2.Fax 6.Dial Restrict. 1.Dial Pad Off* machine to restrict (continued) Enter # twice dialling when using the dial pad. You can set the 2.One Touch Dial Off* machine to restrict Enter # twice...
Page 206 Main Menu Submenu Menu Selections Options Descriptions Page — Adjusts the contrast b -nnnno+ a 3.Copy 3.Contrast for copies. (continued) b -nnnon+ a You can change to b -nnonn+ a* the higher Copy b -nonnn+ a resolution when you make a text copy with b -onnnn+ a 100% ratio using the scanner glass.
Page 207 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — Restores the printer 1.Reset 4.Printer 4.Reset Printer settings to the original Software (continued) factory default User’s 2.Exit Guide on settings. ROM. — Adjusts the color 5.Calibration Calibrate density or returns the Reset color calibration to the factory settings.
Page 208 Main Menu Submenu Menu Selections Options Descriptions Page Sets the media type Thin 5.USB Direct 1.Direct Print 2.Media Type when printing directly (continued) Plain* from the USB flash (MFC-9320CW memory drive. Thick only) Thicker (continued) Recycled Paper Sets the page style 3.Multiple Page 1in1* when printing multiple...
Page 209 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Sets the resolution to 5.USB Direct 2.Scan to USB 1.Resolution Color 100 dpi* send the scanned Software Color 200 dpi data to USB Flash User’s (MFC-9320CW Guide on memory drive. Color 300 dpi only) Color 600 dpi...
Page 210 Main Menu Submenu Menu Selections Options Descriptions Page — Prints a Transmission 6.Print Reports 1.XMIT Verify 1.View on LCD (MFC-9320CW) Verification Report for — 2.Print Report your last transmission. — — Prints the Help List so 2.Help List you can see at-a- glance how to quickly program your machine.
Page 211 Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother. com/ for more information. — Chooses the 2.Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD 10B-FD...
Page 212 Descriptions Page Menu — Chooses the file 5.Network 3.Scan To Color 100 dpi* format to send the Network (MFC-9120CN) Color 200 dpi scanned data via User’s Guide on (continued) FTP. Color 300 dpi Color 600 dpi ROM. Gray 100 dpi...
Page 213 DNS server. Secondary [000-255]. [000-255]. [000-255]. [000-255] Automatically 9.APIPA allocates the IP address from the link-local address range. Enable or Disable the 0.IPv6 IPv6 protocol. If you Off* want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information.
Page 214 Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the 7.Network 1.Wired LAN 2.Ethernet Auto* Ethernet link mode. Network (MFC-9320CW) (continued) 100B-FD User’s Guide on (continued) 100B-HD 10B-FD ROM. 10B-HD 3.Set to Default — Restore the wired 1.Reset network setting to 2.Exit factory default.
Page 215 (MFC-9320CW) (continued) (continued) Off* want to use the IPv6 User’s Guide on (continued) protocol, visit http://solutions. ROM. brother.com/ for more information. — You can configure 2.Setup Wizard 1.On your print server. 2.Off — You can easily 3.SES/WPS/AOSS 1.On configure your 2.Off...
Page 216 Main Submenu Menu Selections Options Descriptions Page Menu — — Chooses the file 7.Network 3.Scan To Color 100 dpi* format to send the Network (MFC-9320CW) Color 200 dpi scanned data via User’s Guide on (continued) FTP. Color 300 dpi Color 600 dpi ROM.
Page 217 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the 8.Machine Info. 1.Serial No. serial number of your (MFC 9320CW) machine. 6.Machine Info. — You can check the 2.Page Counter Total (MFC 9120CN) number of total Fax/List pages the machine...
Page 218 Main Menu Submenu Menu Selections Options Descriptions Page — (Choose your Allows you to change 0.Initial Setup 0.Local Language the LCD language for Quick (continued) language.) your country. Setup Guide.
Page 219: Entering Text
Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.
Page 220 Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection.
Page 221: Specifications
LCD (liquid crystal display) 10 characters (15 x 16 font) x 2 lines Power Source 220 - 240 V AC 50/60Hz Power Consumption Peak: 1176 W Copying: Average 480 W Sleep: (MFC-9120CN) Average 11 W (MFC-9320CW) Average 12 W Standby: Average 75 W Dimensions 401 mm 428 mm 491 mm Weight Without Drum/Toner Unit: 20.1 kg...
Page 222 Temperature Operating: 10 to 32.5°C Storage: 0 to 40°C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) [80 g/m feeder) Recommended Environment for Best Results: Temperature: 20 to 30°C Humidity: 50% - 70% Paper:...
Page 223: Print Media
Specifications Print media Paper Input Paper Tray Paper Type: Thin paper, Plain paper or Recycled paper Paper Size: Letter, A4, B5 (ISO), B5 (JIS), A5, A5 (Long Edge), B6 (ISO), B6 (JIS), A6, Executive, Legal and Folio Paper Weight: 60 to 105 g/m Maximum Paper Tray Up to 250 sheets of 80 g/m Plain Paper...
Page 224: Fax
/500 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.
Page 225: Copy
Specifications Copy Color/Monochrome Yes/Yes Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Copy Width: Max. 208 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600 ×...
Page 226: Scan
Scanning Width Max. 210 mm Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows (resolution up to 19200 ×...
Page 227: Print
Less than 24 seconds (from the READY mode and standard tray) (Color) Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. The print speed may change depending on the type of document you print.
Page 228: Interfaces
Interfaces Use a USB 2.0 interface cable that is no longer than 2.0 m. Use an Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with (MFC-9320CW) your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc mode.
Page 229: Pictbridge (Mfc-9320Cw)
Specifications PictBridge (MFC-9320CW) Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface.
Page 230: Direct Print Feature (Mfc-9320Cw)
Direct Print feature (MFC-9320CW) Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), ® PostScript 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0.
Page 231: Computer Requirements
® ® Presto! PageManager on the CD-ROM supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP. MFC-9320CW only For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
Page 232: Consumable Items
Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother consumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
Page 233: Ethernet Wired Network
Specifications Ethernet wired network Network board NC-6700h model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup. Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ® ® Professional x64 Edition, Windows Vista , Windows Server 2003...
Page 234 Print only via network. Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
Page 235: Ethernet Wireless Network (Mfc-9320Cw Only)
Specifications Ethernet wireless network (MFC-9320CW only) Network board NC-7500W model name You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup Support for ® ® ® Windows 2000 Professional, Windows XP, Windows ®...
Page 236 2003 and Windows Server 2008 Mac OS X 10.3.9 or greater (mDNS) For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.
Page 237: Authentication And Encryption For Wireless Users Only
Brother machine uses the WEP keys as the pre-determined key. WPA-PSK/WPA2-PSK Enables a Wi-Fi Protected Access Pre-Shared Key (WPA-PSK/WPA2-PSK), which enables the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and WPA2-PSK (WPA-Personal). LEAP Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems, Inc.
Page 238: Encryption Methods
Encryption methods Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure key.
Page 239: Wireless One-Push Configuration
Specifications Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and using the menu on the machine, you can set up the wireless network and security settings.
Page 240: Glossary
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Cancel Job The document can be placed in the ADF Cancels a programmed print job and and scanned one page at a time clears the machine’s memory.
Page 241 User’s Guide F/T Ring Time with you. The length of time that the Brother Journal Period machine pseudo/double-rings (when the Receive Mode setting is Fax/Tel) to notify The pre-programmed time period you to pick up a voice call that it answered.
Page 242 Out of Paper Reception Ring Delay Receives faxes into the machine’s The number of rings before the machine memory when the machine is out of paper. answers in Fax Only and Fax/Tel modes. Overseas Mode Ring Volume Makes temporary changes to the fax tones to accommodate noise and static on Volume setting for the machine’s ring.
Page 243: Index
Fax Detect .........47 temporary settings ........ 81 fax redial ..........57 using ADF ..........84 using scanner glass ......86 Cordless telephone (non-Brother) ... 54 Corona wires ......... 153 Belt unit Cover page ..........39 replacing ..........172 custom comments ........ 39 Broadcasting ..........37...
Page 244 Double-sided ID Copy/Options ....84 Fax, stand-alone Drum unit receiving checking (remaining life) .....182 easy receive ........47 cleaning ........153 fax forwarding ........71 Dual access ..........41 fax receive stamp ......48 from extension telephone .... 53 into memory (fax storage) ....66 polling receive ........
Page 245 Memory adding DIMM (option) ......117 installing .......... 117 HELP ............78 storage ..........188 Help List ..........78 Menu Table ........188 LCD messages ........188 using menu keys ........ 188 Menu Table ........ 188 Mode, entering using menu keys .........188 copy ............80 Hook key ..........
Page 246 PC Fax See Software User’s Guide on the CD-ROM. Redial/Pause key ........57 PictBridge Reducing DPOF printing ........92 copies ........... 81 specification ........219 incoming faxes ........48 Polling Remote retrieval ........68 polled transmit ........74 access code ........68 polling receive ........72 commands ..........
Page 247 Security Memory Security ........31 restricting dialling ........34 Volume, setting Secure function lock beeper ..........25 administrator password ......28 ring ............25 Public user mode .......29 speaker ..........25 restricted users ........30 Setting lock ...........33 Shipping the machine ......183 Sleep time ..........26 Waste toner box Sort ............84 replacing ..........
Page 248 The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. CHN-ENG Printed in China...

This manual is also suitable for:

Mfc-9320cw

Brother MFC-9120CN User Manual

1 General Information

2 Loading Paper and Documents

3 General Setup

4 Security Features

5 Sending a Fax

6 Receiving a Fax

7 Telephone and External Devices

8 Dialling and Storing Numbers

9 Remote Fax Options (Black & White Only)

10 Polling

11 Printing Reports

Section III Copy

12 Making Copies

Section IV Direct Printing

13 Printing Photos from a Digital Camera (MFC-9320CW Only)

14 Printing Data from a USB Flash Memory Drive (MFC-9320CW Only)

15 Software and Network Features

Quick Links

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Summary of Contents for Brother MFC-9120CN