Supervised Transfer; Unsupervised Transfer; Conference; Conference Split (End Conference) - Mitel 5610 IP Dect Stand Configuration And Administration Manual

To configure a handset to receive voicemail message waiting indication:
1. Log into the IP-DECT Stand Configurator Web interface. See page 9 for instructions.
2. Access the VoIP Account of the handset.
3. Enter the directory number of the handset in the "Account Mailbox" field.
4. Enter the directory number of the voicemail auto attendant (the number that you call to connect to
the voice mail service) in the "Account Mailbox Number" field.
5. Enter the IP address of the MCD in the "Registrar field".
6. Set the "DTMF Signaling" field to "RFC2833".
7. Click Save.
8. Click Reboot.
With these settings, the stand subscribes to the MCD to get MWI notifications for the directory
number (Account Mailbox). When a voicemail message is left, a MWI notification is sent. After you
navigate the handset voicemail menu and press "Play", the handset calls (speed dials) the voicemail
service (Account Mailbox Number).

Supervised Transfer

When the 5610 handset is involved in a call, and a second call is made to or from the device and is
answered, the "Options" softkey is presented. The user can choose to Conference, Swap, or Transfer
the call. If the user selects transfer, a supervised transfer is performed.

Unsupervised Transfer

While on a call, the Hold soft key can be pressed to place the active call on hold. The "options" soft
key can then be selected, and the user can select transfer and dial another number. This will cause
an immediate, or blind, transfer.

Conference

When the handset is involved in a call, and a second call is made to or from the device and is
answered, the "Options" soft key is presented. The user can choose to Conference, Swap, or
Transfer the call. If the user selects conference a three way conference occurs.
The conference is limited to three parties.

Conference Split (End Conference)

While in a conference, the "End Conf" soft key is presented. When selected, the user terminates the
conference and it is split back into two independent calls.
Selecting the conference split will cause the conference to be torn down. Once party will be in talk
state (active) on the handset, the other will be on hold.
Once the conference is split, the "Options" soft key will be presented, and if selected the options for
conference, transfer, and call swap are available.
Note that when navigating the "Options" soft key the call remains active and is not in a hold state.
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