Avaya 9608 Quick Reference

Avaya 9608/9608G/9611G IP
Deskphones SIP Quick Reference

Icons

General

9611G icon 9608/9608G Description
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Incoming call alert
Active call
Call on hold
Call forwarding
Call on mute
Active EC500 feature
Indicates that the call is
using a wideband codec
for good voice quality.
Indicates a low network
performance or presence
of local network issues that
might result in lower call
quality.
Indicates that the user
enabled the LNCC feature.
Call history
9611G icon 9608/9608G
icon
Release 6.4
June 2014
Conference
9611G icon 9608/9608G
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Presence
9611G icon 9608/9608G
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Description

Answering and calling

Missed call
Switching to another deskphone during an
active call
Incoming call that you
answered
Outgoing call

Transferring a call

Description
Active conference
Conference on hold
Description
User is available and can
communicate.
User is on a call.

Making an emergency call

User is busy.
User is away from the
deskphone.
User does not want to

Dialing an E.164 number

communicate.
Out of Office: User is out
from the office.
Offline: User wants to
appear invisible.
The presence status of the
user is unknown or the

Call pickup group

deskphone is not
registered.
Answering a call for a call pickup group
member
1. Answer the incoming call from your deskphone.
2. To switch to the other deskphone, press Bridge on
that deskphone.
1. From the Phone screen, if the call to be transferred is
already not highlighted, press and select the call
appearance on which the call appears.
2. Press Transfer.
3. Dial the number if you know the number or call the
person from the contacts list or from the history list.
4. If your administrator configured unattended transfers
for your deskphone, you can hang up without
announcing the call. Otherwise, press Complete or
press OK.
Note:
Your deskphone might receive unanswered
transfers as recalled transfers. In this case, you
hear a priority ring that is different from a normal
ringtone and see the display message Return
next to the call.
1. On the Phone screen, press Emerg.
2. Press Yes when the deskphone displays a prompt.
3. To end the emergency call, press End Call or press
Speaker.
1. Press asterisk (*) twice or press the plus sign (+) to
display the plus sign (+).
If you are using the SPEAKER, the HEADSET, or the
call appearance line, the deskphone displays the plus
sign (+) softkey on the screen.
2. Dial the number that you want to call.
1. From the Phone screen, gain access to the Features
screen.
1