Avaya 9640 User Manual
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Avaya 9640 User Manual

One-x deskphone edition for 9640/9640g ip telephone
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Avaya one-X™ Deskphone Edition
for 9640/9640G IP Telephone

User Guide

16-600910
Issue 2
May 2007

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Summary of Contents for Avaya 9640

  • Page 1: User Guide

    Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide 16-600910 Issue 2 May 2007...

  • Page 2: Table Of Contents

    Putting a Call on Hold ................16 Transferring a Call ................16 Forwarding Calls ................... 16 Send all Calls ......................16 Call Forwarding ...................... 17 Turning off call forwarding ..................17 2 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...
  • Page 3 Contents Conference Calls ................... 17 Setting up a conference call ................... 17 Adding a person on hold to a conference call ............17 Putting a conference call on hold ................17 Muting a person on a conference call ..............18 Dropping the last person from a conference call ............
  • Page 4 Contents 4 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 5: Notices

    Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.
  • Page 6 6 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 7: Introduction To The 9640/9640G Ip Telephone

    Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. The 9640/9640G IP Telephone provides this information in color.

  • Page 8: Scrolling And Navigation

    The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. 8 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 9: Telephone Stand

    Web-based applications, get information about your phone and network settings, and log out. When you press the Avaya Menu button, you see the following menus, depending on how your administrator has set up your system and on the...

  • Page 10: Setting Go To Phone Screen On Calling

    4. Select Call Settings. 5. Press Select or OK. 6. Select Redial. 7. Press Change or OK or the Right/Left Arrows to toggle between One Number and List. 8. Press Save. 10 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 11: Configuring Visual Alerts

    Configuring call timers You can set your call settings to display the duration of calls. You can turn the call timer display on or off. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK.

  • Page 12: Turning Error Tones On Or Off

    You can change the labels that are displayed for your extensions, features, and abbreviated dial or speed dial buttons. For example, you can change the label for your extension to "My Line." 12 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 13: Browser

    Note: Press Clear to clear all text fields and start over. 11. Press Save or OK. Note: > You may revert back to the default button labels by pressing Avaya Menu > > Options & Settings Application Settings Restore Default Button Label .

  • Page 14: Calling A Person From The Directory

    Go to Phone Screen on Ringing option to Yes (see Call Settings). Note: If the Auto Hold (Communication Manager) feature is enabled by your system administrator, you can answer another call without first putting an active call on 14 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 15: Sending An Incoming Call Directly To Voicemail

    Sending an incoming call directly to voicemail hold. If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call; otherwise, you will drop the active call when you answer the other one. Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail.

  • Page 16: Muting A Call

    SendAll turns Send All Calls on. If it is already on, pressing SendAll turns it off. You can also turn Send All Calls on or off by using the telephone Features list. 16 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 17: Call Forwarding

    Conference Calls 1. Press Forward to access the main Forwarding menu. 2. Select SendAllCalls. 3. Press Select or OK to turn Send All Calls on or off. Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded, or turn off call forwarding if it is already on.

  • Page 18: Muting A Person On A Conference Call

    (just like for an incoming call to a primary line). 18 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 19: Joining A Call On A Bridged Line

    Contacts 2. Press Answer. Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge. Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line.

  • Page 20: Editing A Contact

    You can go to the top of the list by pressing Call Log again. 2. Scroll to the right or left to view separate lists of your answered, outgoing, or missed calls lists. 20 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 21: Adding An Entry From The Call Log To Your Contacts List

    You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings.

  • Page 22: Getting Your Messages

    4. Press Enter or OK. Logging out of your telephone 1. Press Avaya Menu. 2. Select Log Out. 3. Press Log Out or OK. 4. Press Log Out again to confirm. 22 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

  • Page 23: Index

    Index Index Contacts about..........Avaya Menu adding a new......... about..........adding from the call log....button click sounds......deleting.......... error tones........editing..........text size......... selecting........Contacts List calling a person......Bridged Calls Coverage..........about..........answering........joining..........Directory Browser calling a person......
  • Page 24 Outgoing calls making a call........making a call on a bridged line..redialing a number......Phone Settings about..........Redial..........Redial Options setting..........Ring Pattern changing........24 Avaya one-X™ Deskphone Edition for 9640/9640G IP Telephone User Guide...

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