System Phone User; Twinning; Mobile Twinning; Park Call - Avaya 960 Series User Manual

Glossary: Mobile Twinning

23.25 Mobile Twinning

Mobile

twinning

allows your calls to ring at both your phone's and at another phone's number, which can include an
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external number. If you have been configured as a mobile twinning user, you can switch the use of mobile twinning on or
off through the phone's menus and can also change the number to which you are twinned.

23.26 Park Call

Parking a call is similar to holding a call. However, parked calls can be retrieved by other users on the telephone system.
A call that you park and leave parked for too long will recall to your phone. The recall will ignore any 'do not disturb' and
forwarding settings, recalling to the phone from which it was parked.

23.27 Park Slot Number

If you park a call without specifying a park slot number, the system will assign a number based on your extension
number plus a single digit. For example for extension 201, the first parked call will use park slot number 2010 if
available. If you already have a parked call, the next parked call uses park slot 2011 if available and so on up to 2019.
Call park buttons can be configured to match specific park slot numbers. A call parked using that button is given that
park slot number. All users with a call park button set to the same number can see when there is a parked call there and
can unpark that call using their button.

23.28 Ringing Line Preference

This setting is controlled by your system administrator and is normally on. When you are not connected to a call, if you
receive an incoming call, ringing line preference will make the alerting appearance button your selected appearance
button. You can answer the call on the selected appearance button by lifting the handset or pressing the Headset or
Speaker button.
Without ringing line preference, to answer the call on the alerting appearance button you must press the appearance
button to select it manually.

23.29 Short Codes

Short codes are numbers that you can dial to enable and disable various features. The following are default short codes
that may be available. However, your system administrator can remove and change the short codes available to you or
all users.

23.30 Small Community Network

Several IP Office telephone systems can be connected together to form a Small Community Network (SCN) . You can
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then dial the user on other systems in the same way as for internal calls on your own system. The remote users are
listed in the directory.
The system administrator can also configure which hunt groups are accessible across the network. You may also be able
to hot desk to a phone located on another system in the network.

23.31 System Administrator

The system administrator is able to make or arrange changes to the telephone system configuration. They are able to see
and change most of your user settings.

23.32 System Phone User

Your system administrator can configure some users as 'system phone users.' They will be able to access a range of
additional functions such as changing the system date and time. A 'system phone user' is able to add, edit, and delete
system directory entries.
23.33 Twinning
Twinning is a process whereby your calls ring on two phones. Twinning is only available if configured by your system
administrator.
The system supports two twinning methods: internal twinning and mobile twinning .
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9600 Series User Guide Page 161
IP Office 9.0 Issue 08b (10 April 2014)