Inter-Tel 8690 User Manual page 119

Why don't I have e-mail and fax messages in my mailbox?
Q12.
If your mailbox is the standard voice mailbox (see
A12.
mail and fax messages in your mailbox. To receive these types of messages, E-Mail
Reader must be enabled for your mailbox. Check with your voice mail administrator
to see if E-Mail Reader is enabled for your mailbox.
Why do I get the wrong response when I try to complete a task by saying a command?
Q13.
Several things affect the system's response to voice commands. One reason the sys-
A13.
tem may not be responding to voice commands is that Automatic Speech Recognition
(ASR) may not be enabled on your system. If your system's voice prompts do not
include the option to "say" a command, then ASR is not enabled. See
additional guidelines for using ASR.
Why can't I use one of the features described in this guide?
Q14.
There are a few reasons why you might not be able to access the feature. Some possi-
A14.
ble reasons include:
•
Your system software version may not support the feature. Check with your sys-
tem administrator to see which software version your telephone system currently
uses and if there are any features restrictions for your system.
•
Your system administrator may not have enabled the feature for your endpoint.
•
Your system administrator may have programmed your endpoint to block the fea-
ture.
If I need further assistance, how do I get technical support?
Q15.
First, contact the appropriate administrator (system, voice mail, or network) if you
A15.
have a question that is not covered in this user guide. If you need further assistance,
contact your local authorized Inter-Tel provider. Providers can be located using the
Inter-Tel Web site at www.inter-tel.com. All Inter-Tel sales, service, and support are
handled at the local level.
®
Inter-Tel Model 8690 User Guide (SIP Mode)
page 16), you will not receive e-
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