Inter-Tel AXXESS 8620 Manuals

Manuals and User Guides for Inter-Tel AXXESS 8620. We have 2 Inter-Tel AXXESS 8620 manuals available for free PDF download: User Manual

Inter-Tel AXXESS 8620 User Manual

Inter-Tel AXXESS 8620 User Manual (108 pages)

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Brand: Inter-Tel | Category: Telephone | Size: 1.19 MB
Table of contents
Table Of Contents11................................................................................................................................................................
Finding Your Way13................................................................................................................................................................
Welcome14................................................................................................................................................................
About This Guide14................................................................................................................................................................
About Your Endpoint15................................................................................................................................................................
Feature Button Functions16................................................................................................................................................................
Message Indicator Lamp16................................................................................................................................................................
Power Requirements17................................................................................................................................................................
Endpoint Connectors17................................................................................................................................................................
Software And Firmware Updates18................................................................................................................................................................
About Voice Mail19................................................................................................................................................................
Enterprise Messaging21................................................................................................................................................................
Automatic Speech Recognition (asr)22................................................................................................................................................................
What You See And Hear23................................................................................................................................................................
Software Compatibility23................................................................................................................................................................
Getting Started25................................................................................................................................................................
Introduction26................................................................................................................................................................
Adjusting Your Endpoint's Viewing Angle26................................................................................................................................................................
Setting Up Voice Mail26................................................................................................................................................................
Initializing Your Mailbox27................................................................................................................................................................
Recording Your Personal Greetings28................................................................................................................................................................
Recording Your Voice Mail Directory Name29................................................................................................................................................................
Making And Receiving Calls30................................................................................................................................................................
Intercom Calls30................................................................................................................................................................
Receiving Intercom Calls31................................................................................................................................................................
Outside Calls32................................................................................................................................................................
Receiving Outside Calls33................................................................................................................................................................
Emergency Calls33................................................................................................................................................................
Call Waiting33................................................................................................................................................................
Placing Calls On Hold34................................................................................................................................................................
Placing Conference Calls35................................................................................................................................................................
Transferring Calls36................................................................................................................................................................
To Another Extension36................................................................................................................................................................
To Voice Mail36................................................................................................................................................................
To An Outside Number36................................................................................................................................................................
Using Reverse Transfer37................................................................................................................................................................
Forwarding Calls38................................................................................................................................................................
Manual Call Forwarding38................................................................................................................................................................
Redialing A Number39................................................................................................................................................................
Automatic System Forwarding39................................................................................................................................................................
Redirect Call39................................................................................................................................................................
Using A Headset40................................................................................................................................................................
Using Group Listen And Mute40................................................................................................................................................................
Using The Message Button41................................................................................................................................................................
Leaving Messages41................................................................................................................................................................
Retrieving Messages41................................................................................................................................................................
Accessing Your Mailbox42................................................................................................................................................................
Disabling And Enabling Asr43................................................................................................................................................................
Accessing Voice Mail Messages44................................................................................................................................................................
Listening To Messages44................................................................................................................................................................
Recovering Deleted Voice Mail Messages46................................................................................................................................................................
Recording And Sending Voice Mail Messages47................................................................................................................................................................
Canceling Unheard Voice Mail Messages49................................................................................................................................................................
Using Do-not-disturb Mode50................................................................................................................................................................
Using Reminder Messages51................................................................................................................................................................
Moving On53................................................................................................................................................................
Setting Endpoint Preferences54................................................................................................................................................................
Changing Volume Levels54................................................................................................................................................................
Selecting A Ring Tone54................................................................................................................................................................
Enabling Background Music55................................................................................................................................................................
Changing Keymaps55................................................................................................................................................................
Enabling Automatic Call Answer55................................................................................................................................................................
Changing The Language56................................................................................................................................................................
Returning To Default Operation56................................................................................................................................................................
Setting Mailbox Preferences57................................................................................................................................................................
Changing Your Mailbox Password57................................................................................................................................................................
Changing The Voice Mail Message Envelope58................................................................................................................................................................
Changing The Call Screening Transfer Method59................................................................................................................................................................
Programming A Fax Destination60................................................................................................................................................................
Changing The Message Search Order60................................................................................................................................................................
Programming Remote Messaging61................................................................................................................................................................
Speed Dialing63................................................................................................................................................................
Station Speed Dial63................................................................................................................................................................
System Speed Dial64................................................................................................................................................................
Using Record-a-call65................................................................................................................................................................
Paging66................................................................................................................................................................
Enabling Paging66................................................................................................................................................................
Making Pages66................................................................................................................................................................
Performing A "hookflash" During A Call67................................................................................................................................................................
Programming Your Feature Buttons67................................................................................................................................................................
Programming Direct Station Selection Buttons68................................................................................................................................................................
Programming Secondary Extension Buttons69................................................................................................................................................................
Using Account Codes70................................................................................................................................................................
Screening Calls70................................................................................................................................................................
Using The Voice Mail Directory71................................................................................................................................................................
Programming Remote Feature Access73................................................................................................................................................................
Remote Access Password73................................................................................................................................................................
Remote Feature Access74................................................................................................................................................................
Requesting Agent Help75................................................................................................................................................................
Working In Hunt Groups76................................................................................................................................................................
Hunt Group Calls Enabled/disabled76................................................................................................................................................................
Acd Hunt Groups76................................................................................................................................................................
Ending An Acd Hunt Group Call78................................................................................................................................................................
Using E-mail Reader79................................................................................................................................................................
E-mail Reader Features81................................................................................................................................................................
Using Your Advanced Mailbox82................................................................................................................................................................
Setting Up Your E-mail Password83................................................................................................................................................................
Accessing E-mail Messages85................................................................................................................................................................
Using Main Menu E-mail Reader Count87................................................................................................................................................................
Accessing Fax Messages88................................................................................................................................................................
Recovering Deleted Messages89................................................................................................................................................................
Changing Message Envelopes90................................................................................................................................................................
Voice Mail Flowchart (advanced Mailbox)91................................................................................................................................................................
Learning More93................................................................................................................................................................
What The Administrators Can Do For You94................................................................................................................................................................
Frequently Asked Questions (faqs)95................................................................................................................................................................
Default Feature Codes98................................................................................................................................................................
Index103................................................................................................................................................................

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Inter-Tel AXXESS 8620 User Manual

Inter-Tel AXXESS 8620 User Manual (88 pages)

Brand: Inter-Tel | Category: IP Phone | Size: 1.38 MB
Table of contents
Table Of Contents9................................................................................................................................................................
Finding Your Way11................................................................................................................................................................
Welcome12................................................................................................................................................................
About This Guide12................................................................................................................................................................
About Your Phone13................................................................................................................................................................
Feature Button Functions14................................................................................................................................................................
Display15................................................................................................................................................................
Message Indicator Lamp16................................................................................................................................................................
Power Requirements16................................................................................................................................................................
About Voice Mail17................................................................................................................................................................
Software Compatibility17................................................................................................................................................................
What You See And Hear18................................................................................................................................................................
Getting Started19................................................................................................................................................................
Introduction20................................................................................................................................................................
Adjusting Your Phone's Viewing Angle20................................................................................................................................................................
Adjusting Your Phone's Lcd Contrast20................................................................................................................................................................
Setting Up Voice Mail21................................................................................................................................................................
Initializing Your Mailbox21................................................................................................................................................................
Recording Your Personal Greetings22................................................................................................................................................................
Recording Your Voice Mail Directory Name23................................................................................................................................................................
Making And Receiving Calls24................................................................................................................................................................
Intercom Calls24................................................................................................................................................................
Receiving Intercom Calls25................................................................................................................................................................
Outside Calls26................................................................................................................................................................
Emergency Calls27................................................................................................................................................................
Call Waiting27................................................................................................................................................................
Placing Calls On Hold28................................................................................................................................................................
Placing Conference Calls29................................................................................................................................................................
Transferring Calls30................................................................................................................................................................
To Another Extension30................................................................................................................................................................
To Voice Mail30................................................................................................................................................................
To An Outside Number30................................................................................................................................................................
Using Reverse Transfer31................................................................................................................................................................
Forwarding Calls32................................................................................................................................................................
Manual Call Forwarding32................................................................................................................................................................
Automatic System Forwarding33................................................................................................................................................................
Redirect Call33................................................................................................................................................................
Redialing A Number34................................................................................................................................................................
Displaying Information On Your Phone34................................................................................................................................................................
Date, Time, Name, And Extension Number34................................................................................................................................................................
Outside Party's Name/number34................................................................................................................................................................
Using A Headset35................................................................................................................................................................
Using The Speaker And Microphone36................................................................................................................................................................
Mute Button36................................................................................................................................................................
Group Listen Using The Speaker36................................................................................................................................................................
Using The Message Button37................................................................................................................................................................
Leaving Messages37................................................................................................................................................................
Retrieving Messages37................................................................................................................................................................
Accessing Your Mailbox38................................................................................................................................................................
Using Voice Mail Messages39................................................................................................................................................................
Listening To Messages39................................................................................................................................................................
Undeleting Messages41................................................................................................................................................................
Sending Messages42................................................................................................................................................................
Canceling Unheard Messages43................................................................................................................................................................
Using Do-not-disturb Mode44................................................................................................................................................................
Using Reminder Messages46................................................................................................................................................................
Moving On47................................................................................................................................................................
Setting Preferences48................................................................................................................................................................
Phone Configuration48................................................................................................................................................................
Changing Volume Levels48................................................................................................................................................................
Selecting A Ring Tone48................................................................................................................................................................
Enabling Background Music49................................................................................................................................................................
Changing Keymaps49................................................................................................................................................................
Enabling Automatic Call Answer49................................................................................................................................................................
Changing The Language50................................................................................................................................................................
Voice Mail Options51................................................................................................................................................................
Changing Your Mailbox Password51................................................................................................................................................................
Changing The Call Screening Transfer Method52................................................................................................................................................................
Programming A Fax Destination53................................................................................................................................................................
Changing The Message Search Order53................................................................................................................................................................
Programming Remote Messaging54................................................................................................................................................................
Speed Dialing56................................................................................................................................................................
Station Speed Dial56................................................................................................................................................................
System Speed Dial58................................................................................................................................................................
Using Record-a-call59................................................................................................................................................................
Paging60................................................................................................................................................................
Enabling Paging60................................................................................................................................................................
Making Pages60................................................................................................................................................................
Performing A "hookflash" During A Call61................................................................................................................................................................
Programming Your Feature Buttons61................................................................................................................................................................
Programming Direct Station Selection Buttons62................................................................................................................................................................
Programming Secondary Extension Buttons63................................................................................................................................................................
Using Account Codes64................................................................................................................................................................
Screening Calls65................................................................................................................................................................
Using The Directories65................................................................................................................................................................
Phone Directory65................................................................................................................................................................
Voice Mail Directory67................................................................................................................................................................
Programming Remote Feature Access68................................................................................................................................................................
Remote Access Password68................................................................................................................................................................
Remote Feature Access69................................................................................................................................................................
Requesting Agent Help70................................................................................................................................................................
Working In Hunt Groups71................................................................................................................................................................
Hunt Group Calls Enabled/disabled71................................................................................................................................................................
Acd Hunt Groups71................................................................................................................................................................
Learning More75................................................................................................................................................................
What The Administrators Can Do For You76................................................................................................................................................................
Frequently Asked Questions (faqs)77................................................................................................................................................................
Default Feature Codes79................................................................................................................................................................
Index83................................................................................................................................................................

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