Warranty Information; Supplies Ordering; If You Need Help; Customer Support Hotline - Tektronix Phaser 600 Service Manual

Warranty information

Supplies ordering

If you need help

Customer Support Hotline

Service support

Review the warranty information with customers to ensure that they are aware
of the printer's warranty and the duration of its coverage.
The printer is shipped with the latest version of the supplies information sheet; it
lists all the available supplies for the printer, as well as printer accessories, such
as software and printer stands, that customers may be interested in.
Additionally, some supplies are listed in the user manual.
United States: Customers can call toll-free at 1-800-835-6100 (ask for the Color
Printing Supplies Order Desk) to place a supplies order. Open Monday through
Friday, 6:00 am to 5:00 pm (PST). Shipments are made within 24 hours.
Outside the United States: Contact your nearest Tektronix dealer.
If customers encounter problems while using their printer that cannot be
resolved using the user manual, they can call Tektronix' Customer Support
Hotline for help. The Hotline can answer technical question regarding using the
printer, ranging from printing from application software to technical
specifications.
United States and Canada: Customers can call 1-800-835-6100 toll-free (ask for
the Customer Support Hotline). Open Monday through Friday 6:00 am to
5:00 pm (PST).
If the printer needs service, customers should contact their Tektronix service
representative at 1-800-835-6100 in the United States. Customers should be
prepared with the printer type, serial number and, if applicable, print samples
revealing the problem.
Key Operator Training
Service Manual 4-5
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