Tektronix Phaser 750DX User Manual
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Tektronix Phaser 750DX User Manual

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P H A S E R
7 5 0
®
C O L O R P R I N T E R
U s e r G u i d e
®
www.tek.com/Color_Printers/

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Summary of Contents for Tektronix Phaser 750DX

  • Page 1 P H A S E R 7 5 0 ® C O L O R P R I N T E R U s e r G u i d e ® www.tek.com/Color_Printers/...
  • Page 2 ® Phaser 750 Color Printer User Guide 071-0632-00 December 1999...
  • Page 3 SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. ® Ethernet is a registered trademark of Xerox Corporation. ® UNIX is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.
  • Page 4 ® PANTONE Colors generated by the Phaser 750 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages.
  • Page 5 Warranty Printer Warranty Tektronix warrants that the Phaser 750 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its option, will:...
  • Page 6 Tektronix supplies not specified for use with this printer;...
  • Page 7 For the software warranty please see the end user license agreement included with the software. If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers.

  • Page 8: User Safety Summary

    Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. For protection against electric shock, this product is classified Class I, and Type B where applicable. Location of product: Place the printer in a well ventilated area.
  • Page 9 Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock.

  • Page 10: Table Of Contents

    Contents Tektronix Supplies and Accessories Print Quality Modes TekColor™ Color Corrections Paper Tips Paper and Transparency Trays Multi-Purpose Tray Loading Special Media Automatic 2-Sided Printing Manual 2-Sided Printing From the Multi-Purpose Tray Troubleshooting Print Quality Media Jams Getting Help Controlling Color Density User Guide...
  • Page 11 Phaser 750 Color Printer...

  • Page 12: Tektronix Supplies And Accessories

    & Fuser Roll Note Inside the printer, all handles, knobs, and other features that the user interacts with are blue. When the front panel prompts you that a supply is low or needs to be replaced, make sure that you have replacements on hand. To order...
  • Page 13 Item Cyan Magenta Yellow Black Standard Toner Cartridges Item Cyan Magenta Yellow Black 0236-44 Main Change Grid Item Main Charge Grid Part Number 016-1800-00 016-1801-00 016-1802-00 016-1803-01 Part Number 016-1804-00 016-1805-00 016-1806-00 016-1807-01 Part Number 016-1665-00 Phaser 750 Color Printer...
  • Page 14 33100-35 Fuser Item 110 volt 220 volt 33100-36 Fuser Roll and Cleaning Pad Item Fuser Roll (with Cleaning Pad) Fuser Cleaning Pad User Guide Part Number 016-1839-00 016-1840-00 Part Number 016-1843-00 116-0329-00...
  • Page 15 0236-41 Imaging Unit Item Imaging Unit (Color Imaging Kit) 0236-43 Transfer Kit Item Transfer Kit Part Number 016-1841-00 Part Number 016-1842-00 Phaser 750 Color Printer...
  • Page 16 Tektronix Professional Printing Paper Item Premium Color Printing Paper Premium Color Printing Paper Glossy Coated Paper Glossy Coated Paper Premium Cover Paper Premium Cover Paper Tektronix Transparency Film Item Size Premium A/Letter (U. S.) 8.5 x 11 in. Premium A4 (Metric Letter) 210 x 297 mm Standard A/Letter (U.
  • Page 17 100 sheets / 14 labels per sheet 38.1 x 99.1 mm labels 100 sheets / 8 labels per sheet 67.7 x 99.1 mm labels Paper Capacity 250 sheets 250 sheets 250 sheets Phaser 750 Color Printer Part Number 016-1688-00 016-1689-00 Part Number 436-0282-02 436-0283-02 436-0314-02...
  • Page 18 Automatic Duplex/Lower Tray Assembly Features Automatic duplex with the Duplex Unit Lower Tray Assembly with: 1 Paper Tray 1 Transparency Tray Increased paper-printing capacity Increased printing versatility and convenience. PhaserShare® Token Ring Network Card Features Easy to install Token Ring connectivity Additional memory Feature Improved performance...

  • Page 19: Print Quality Modes

    You can select the Print Quality mode in the follow ways: From the software driver. (This always overrides the front panel setting.) From the printer’s front panel. Press Menu, scroll to Print Quality, press Menu, and select a Print Quality Mode. Black and White...

  • Page 20: Tekcolor™ Color Corrections

    From the software driver. (This always overrides the front panel setting.) From the printer’s front panel. Press Menu, scroll to Print Quality, press Menu, and select a TekColor™ Color Correction. Automatic Optimizes colors for each element (text and graphics) on the page.

  • Page 21: Paper Tips

    TRANSPARENCY tray only into the middle ( tray into the middle ( ) for specialty media. p le e tt A /L 0236-06 Phaser 750 Color Printer PAPER tray or ) slot. ) tray ) or lower ( ) slot.
  • Page 22 When you select a media tray by location (Upper, Middle, Lower, Multi-Purpose Tray), the printer picks from that tray, regardless of the tray’s media type or size. Always keep media in a sealed package to avoid the effects of humidity, which can affect print quality.

  • Page 23: Supported Page Sizes And Image Area

    Supported page sizes and image area The printer supports five media sizes, which you select in the Print screen (using a supported printer driver). Media Page size 8.5 x 11 in. 1 Letter 210 x 297 mm 2 A4 8.5 x 14 in.

  • Page 24: Paper And Transparency Trays

    Paper and Transparency Trays Paper Tray PAPER A/Letter 250-sheet capacity 60 - 90 g/m (16 - 24 lb.) Use Tektronix Premium Color Printing Paper or Premium Laser Bond Paper for best results. Paper only. Do not load transparencies. Note Load only laser paper in the paper trays. Specialty papers such as Tektronix Glossy Coated Paper, Tektronix Premium Cover Paper, envelopes, and Tektronix Laser Labels must be loaded in the Multi-Purpose Tray.

  • Page 25: Transparency Tray

    Tektronix web site: www.tek.com/Color_Printers/products/supplies/trans/index.html Install the transparency tray only in the printer’s upper or middle tray slots. If this tray is installed in the lower tray slot, a front panel error occurs that stops the print job. The transparency tray must then be moved to the upper or middle tray slot.

  • Page 26: Loading Paper Or Transparency Tray

    Loading Paper or Transparency Tray Note Place the side to be printed (for example, letterhead paper) face-down under the hooks. Push down on the tray’s metal plate until it clicks, locking it in place. Fan the media to release sheets that are stuck together. User Guide 0632-08 0632-09...
  • Page 27 Place the media in the tray under the hooks. Caution Keep the media level below the indicator on the tray’s label; otherwise, the printer may jam or be damaged. Letterhead: Load this material face-down under the tray hooks. Transparencies: Place the Tektronix logo strip face-up under the transparency tray hooks.

  • Page 28: Multi-Purpose Tray

    Multi-Purpose Tray Overview Always use the Multi-Purpose Tray for speciality media; it supports the following media types: Supported Media Paper and Paper 2nd Side 75-105 g/m , (20-28 lb.) Tektronix Transparency Film Tektronix Glossy Coated Paper Heavy paper: Cover Stock 120-163 g/m ), (40- 60 lb.) Index Stock...
  • Page 29 Media Thickness Switch to a thinner setting. Thin Normal Note The printer prompts you for the paper type and size. If the wrong media is selected, the printer’s front panel displays a Jam-Wrong Media message. Thick Phaser 750 Color Printer...
  • Page 30 Loading the Multi-Purpose Tray Pull out the slide and adjust the guides for the width of the media. Adjust the Media Thickness switch for the media you are using (see page 17). Thin Normal User Guide 0632-11 Thick 33100-68...
  • Page 31 For envelopes, place face-up and refer to page 25. For letterhead, place face-up and refer to page 11. The front panel prompts you to select the media type and then the media size: Tektronix Transparency 0632-63 Tek Transparency Letter Phaser 750 Color Printer or A4 0632-44...
  • Page 32 Tektronix Glossy Coated Paper Tektronix Premium Cover Paper Tektronix Color Laser Label Paper Letterhead Office Laser Paper Standard paper and letterhead 75 - 105 g/m User Guide Tek Glossy Coated Paper Letter Heavy Paper Letter Tek Labels Letter Paper Letter or A4 0632-45 or A4...
  • Page 33 Cover Stock 120-163 g/m Index Stock 120-163 g/m Card Stock 120-163 g/m Envelope #10 Envelope In the Print screen (using a supported driver), select Multi-Purpose Tray. Send the job to the printer. Paper-2nd Side Letter (60 lb.) (90 lb.) (40 lb.)

  • Page 34: Loading Special Media

    Loading Special Media Tektronix Transparencies Set the Media Thickness Switch to Normal. Thin Normal Adjust the tray’s guides for the width of your Tektronix Transparencies. Insert the transparency with the logo strip face-down, entering the printer first. User Guide Thick 0632-16 33100-68...
  • Page 35 Transparency and press OK. Scroll to the media size Letter or A4. In the application’s Print screen under Tray Selection or Paper Source, depending on the driver, select the Multi-Purpose Tray and send the job to the printer. Tek Transparency Letter...
  • Page 36 Prepare each envelope: tuck in the envelope flap. Adjust the printer’s media thickness switch to Thick. Thin Normal Adjust the printer’s media guides for the width of your envelopes. Insert the envelopes (maximum capacity is 10): Short end enters first. User Guide...
  • Page 37 Side to be printed is face-up. The edge where you place the stamp enters the printer first in some applications; make a test print before proceeding. At the front panel prompt, scroll to Envelope then scroll to #10 and press OK.
  • Page 38 Guidelines for envelope printing: Caution Never use envelopes with windows or metal clasps; they will damage the printer. Use envelopes that are at least #10-size. (4.13 x 9.5 in. /104.8 x 241.3 mm) Do not print on the envelope’s back side.

  • Page 39: Printing On Tektronix Color Laser Labels

    Adjust the printer’s media thickness switch to Thick. Thin Normal Insert the label sheets (maximum capacity is 30 sheets): Side to be printed is face-up. The top of the sheet enters the printer first. Thick 0632-26 Phaser 750 Color Printer 33100-69...
  • Page 40 Template 5160 5164 L7163 L7165 In the Print screen, use the supported print driver, and select: Paper Source: Multi-Purpose Tray and send the job to the printer. User Guide Tek Labels Letter Tektronix Labels Letter: 016-1695-00 (30 per sheet) 016-1696-00 (6 per sheet)
  • Page 41 When selecting Tek Label as the media type, the printer requires that room temperature be cooler than 27 degrees C (81 degrees F). If the temperature is above this, the printer reports an error and stops printing. Phaser 750 Color Printer...

  • Page 42: Automatic 2-Sided Printing

    Printing From the Multi-Purpose Tray on page 35. Automatic two-sided printing requires that the Lower Tray Assembly be installed. Make sure that the Duplex Unit is inserted in the printer’s upper (a) slot. Load 75 - 90 g/m If you are using pre-printed paper, such as letterhead: Place the first side to be printed face-down.
  • Page 43 Place the top of the page under the paper tray’s hooks. This example shows letterhead paper. Insert the paper tray in the printer’s middle (b) or lower (c) tray slots. Note For best results with two-sided printing, use 90 g/m laser paper.
  • Page 44 Click Print on 2-Sides option. Check or uncheck Bind on top edge. Windows NT4 Start/Settings/Printers. Right-mouse-button-click on your printer’s icon. From the pop-up menu, select Document Defaults. Click the Advanced tab. Under Paper/Output, select Print on Both Sides. Select Long Side or Short Side.
  • Page 45 Select Print on Both Sides. Select a binding preference. LaserWriter 8.3.4 From the File menu, select Print. Click the Options button. Select 2-Sided Printing. Select Short-Edge Binding or Long-Edge Binding. Send the job to the printer. Phaser 750 Color Printer...

  • Page 46: Manual 2-Sided Printing From The Multi-Purpose Tray

    Manual 2-Sided Printing From the Multi-Purpose Tray Side 1 Caution Use only laser bond paper for the automatic two-sided printing in the paper trays. The Multi-Purpose tray should be used for manual two-sided printing on Tektronix Premium Color Printing Paper, Tektronix Glossy Coated Paper, or Heavy Paper.
  • Page 47 Insert paper with the side to be printed face-up. This example shows letterhead paper. 1 2 3 4 5 6 7 In the printer’s front panel, select the media type and size at the prompt. Front Panel Paper Tektronix Glossy Coated...
  • Page 48 Side 2. (This selection is application-specific). Insert the paper with the blank side face-up. 1 2 3 4 5 6 7 In the printer’s front panel, select the media type and size at the prompt. In the Print screen (using a supported driver), select Multi-Purpose Tray as the Paper Source or Tray Selection.

  • Page 49: Troubleshooting Print Quality

    Troubleshooting Print Quality For detailed troubleshooting information, refer to the printer’s CD-ROM or the Tektronix Color Printer Knowledge Base web site: www2.tek.com/TekSMART/ If you notice a problem with the quality of your prints, the probable solution is replacing one of the supplies. Keep in mind this basic...
  • Page 50 Serial #: Avg. Toner Coverage/Page: 13.3% Date Installed: Sep 1, 1999 ® Phaser COLOR PRINTER Cyan Pages Remaining: >500 @ 5% coverage Pages Remaining: >500 @ 5% coverage Hi-Capacity Reorder: 016-1803-00 Hi-Capacity Reorder: 016-1800-00 Standard Reorder: 016-1807-00 Standard Reorder: 016-1804-00 Yellow Pages Remaining: >500 @ 5% coverage...
  • Page 51 Symptom: Problem in one color only 1 color has many vertical streaks. 1 color has a light vertical streak. 1 color is light or faded. 33100-61 33100-59 33100-58 Phaser 750 Color Printer...
  • Page 52 Solution: Adjust the color density. Press Help, and scroll to Print Quality, press Menu, scroll to Calibrate Colors. Press Menu, scroll to Adjust Each Color. Press Menu. Adjust the density of the color that has problems. Replace the Toner Cartridge of the color that has problems. User Guide...
  • Page 53 Symptom: Problem in all four colors Streak through all 4 colors. Spot in the same place on the page in all 4 colors. Random spots appear on every page. 33100-57 33100-56 33100-55 Phaser 750 Color Printer...
  • Page 54 Solution: The choice of media; check the following: Use Tektronix media. Use the correct media tray for the media you are using. When using the Multi-Purpose Tray, select the correct media in the front panel. Run Clean for Smudges. Press Help, scroll to Print Quality. Press Menu, scroll to Clean for Smudges.
  • Page 55 Symptom: All four colors are solid black Prints are black (edge to edge). 33100-54 Solution: Remove then re-insert the Main Charge Grid. If problem persists, replace the Main Charge Grid. Symptom: All four colors are extremely faded 33100-53 Phaser 750 Color Printer...
  • Page 56 Relative humidity may be too low (below 30 percent relative humidity). Refer to Calibrate for Paper in the printer’s front panel and run this mode: Press Help, scroll to Print Quality, press Menu, scroll to Calibrate for Paper, press Menu, print the references pages.
  • Page 57 Tray and face-up for the Transparency tray. If Jam at C, clear the media jam and run the front panel’s Clean for Smudges cleaning routine (5 blank pages will print to clean the roller). Press OK and then press Confirm. Replace Fuser. Phaser 750 Color Printer...

  • Page 58: Media Jams

    When using the Multi-Purpose Tray, always set the media thickness switch for the media you are using. See page 17. If the printer frequently reports Jam at Multi-Purpose, move the media thickness switch to a thicker setting. Jam-Wrong Media Check the trays to make sure that they contain the proper media.
  • Page 59 Jam at A Solution 1 Open the left side door; remove the jammed media. 33100-08 Solution 2 Remove the media tray; remove the jammed media from inside the printer. 33100-09 Phaser 750 Color Printer...
  • Page 60 Solution 1 Open the lower left side door and remove the jammed media. Solution 2 Remove the selected media tray (middle or lower tray) and remove the jammed media from inside the printer User Guide 33100-10 e t t A /L...

  • Page 61: Jam At C

    To unlock the Fuser, turn the small blue thumbscrew counterclockwise. At the lower left side of the Fuser, press the safety catch and slide the Fuser out of the printer. Remove the Fuser Roll: To unlock the Fuser Roll, press out on the two tabs.
  • Page 62 Remove the jammed media from the Fuser. Re-insert the Fuser Roll into the Fuser; re-install the Fuser. The printer automatically prints five blank pages which cleans the fuser and then resumes the current print job. User Guide...

  • Page 63: Jam At D

    If the Fuser knob does not turn, do not force it or you may damage the Fuser. Instead, remove the Fuser and Fuser Roll; then turn the Fuser knob to release the jammed media. e t t A / L 0632-53 Phaser 750 Color Printer...
  • Page 64 Solution 2 Open the front door and the right side door. Turn the Fuser’s large blue knob counterclockwise. Remove the jammed media. User Guide 0632-35 0632-36...

  • Page 65: Jam At E

    Remove the jammed media from the output tray. Solution 2 Pull open the access door (above the plastic output tray) and remove the media. Note Open and close the printer’s front door to clear the error message. e tt A /L 33100-15...
  • Page 66 Remove the jammed media from the Multi-Purpose Tray. Set the Media Thickness switch for the media you are using (page 17). Re-insert the media in the Multi-Purpose Tray. Note To clear the error message, open and close the printer’s front door. User Guide 33100-17...

  • Page 67: Jam At Duplex Unit

    Jam at Duplex Unit Remove the Duplex Unit (it is in the printer’s upper slot). Open the Duplex Unit. Note If paper is not in the Duplex Unit, open the right side door; paper may be jammed there. 0632-37 0632-38...
  • Page 68 Remove the jammed media. Close the Duplex Unit; press down to make sure that it snaps shut on both sides. Re-insert the Duplex Unit into the printer’s upper slot. User Guide 0632-39 0632-40 0632-41...

  • Page 69: Getting Help

    The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch how-to videos.

  • Page 70: Tektronix Web Site

    Tektronix Customer Support staff Application issues Networking issues Printer errors Print-quality issues Troubleshooting PhaserLink™ Software www.tek.com/Color_Printers/products/phaserlink.html View printer status using any web browser Control printer settings Link to online documentation via the World Wide Web Requires network connection via TCP/IP User Guide...

  • Page 71: Color Connection

    Color resource for tools and information to help you get the most out of your color printer: Interactive tutorials and helpful tips for using your printer and favorite software applications Easy access to online technical support. Customized features to meet your individual needs...

  • Page 72: Controlling Color Density

    Print and use the Color Reference Page In the printer’s front panel, press Help scroll to Print Quality. Press Menu, scroll to Calibrate Colors. Press Menu, scroll to Adjust Each Color. Press Menu, and print the Color Reference Page.
  • Page 73 Phaser 750 Color Printer...
  • Page 74 ® Printed on recycled paper 0 7 1 - 0 6 3 2 - 0 0...

This manual is also suitable for:

Phaser 750pPhaser 750nZ750/n - phaser color laser printerZ750/p - phaser color laser printerPhaser 750Phaser 750

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