Tektronix Phaser 540 User Manual
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Tektronix Phaser 540 User Manual

Tektronix Phaser 540 User Manual

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Release Note
Phaser
User Manual
Copyright © 1994 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America.
All rights reserved. Contents of this publication may not be reproduced in any form without
permission of Tektronix, Inc.
December 1994
CopyStation
™
Part Number 070-9020-80

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Summary of Contents for Tektronix Phaser 540

  • Page 1 Release Note Phaser CopyStation ™ User Manual Copyright © 1994 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. December 1994 Part Number 070-9020-80...
  • Page 2 It checks for devices in the SCSI (Small Computer System Interface) chain, such as a hard disk drive and a printer. A CopyStation front panel message appears (most often, the message is Printer is idle ).

  • Page 3: User Manual

    User Manual Phaser CopyStation ™ First printing October 1994 070-9020-00...
  • Page 4 © Copyright 1994 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. This product, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications.
  • Page 5 Phaser CopyStation Warranty ™ Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during this warranty period, Tektronix, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product.

  • Page 6: Users Safety Summary

    Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground.

  • Page 7: Table Of Contents

    Connecting the CopyStation 2-5 Rear panel connectors 2-5 Connecting the SCSI cable 2-6 Connecting the CopyStation directly to the printer (with no disk drive) 2-6 Connecting the CopyStation and a disk drive to the printer 2-7 Connecting to power 2-9...
  • Page 8 Numeric-entry keypad 3-6 Copy (green) button 3-6 Cancel (red) button 3-7 Special Functions (gray) button 3-7 Placing and scaling images 3-8 Copying at 100% scale 3-8 Copying to fit full-bleed images 3-9 Scaling images 3-10 Centering small images 3-11 Using Special Functions Using the Special Functions menus 4-2 Setting default values with the Special Functions 4-3 Default Reset Time 4-3...
  • Page 9 Troubleshooting Troubleshooting the CopyStation and printer 7-1 CopyStation and printer are not making copies 7-2 Eliminating printer problems first 7-2 Checking to see if the CopyStation is functional 7-2 Copy quality problems 7-4 Problems inherent in the copying and printing process 7-4...
  • Page 10 Phaser CopyStation...

  • Page 11: About The Phaser Copystation

    Chapter Introduction About the Phaser CopyStation ™ The Phaser CopyStation is an accessory that adds easy-to-use, walk-up color copying capability to compatible Tektronix Phaser™ color printers. 9020-9 The CopyStation’s front-panel controls let you specify the number of copies and select among color, gray scale and black-and-white copying modes. You can choose to make copies reduced to 25% or enlarged to 200% of the original’s size, and you can adjust copies for color balance and lightness.

  • Page 12: Understanding Copyright Laws

    Introduction Understanding copyright laws It may be illegal to copy certain documents in your country, state, or province. For example, in the United States, it is illegal to copy paper money, certificates of deposit, U. S. bonds, treasury notes, federal reserve notes, copyrighted documents, etc.

  • Page 13: Setting Up

    Setting up the CopyStation includes the following tasks: Checking the CopyStation shipping inventory Registering your CopyStation Placing the CopyStation Connecting the CopyStation to the printer (and disk drive, if used with your printer) and to a power source Setting SCSI device addresses Switching on power...

  • Page 14: Checking The Inventory

    Checking the inventory You should receive the following list of items when you receive your Tektronix Phaser™ CopyStation: Phaser ™ CopyStation SCSI cable Phaser™ CopyStation User Manual Customer registration card (international) Customer registration card (U.S.) Phaser™ CopyStation Quick Referenc e card Power cord (110-Volt or 220-Volt, depending on the power option ordered) Note...
  • Page 15 9020-1 User Manual...

  • Page 16: Placing The Copystation

    Slide the Phaser™ CopyStation Quick Reference card under the CopyStation (it is designed to rest between the CopyStation’s feet). If you will be connecting a disk drive to the printer, allow adequate room for it also. Refer to the disk drive manufacturer’s instructions for placement and clearance recommendations.

  • Page 17: Connecting The Copystation

    Connecting the CopyStation Rear panel connectors On the CopyStation’s rear panel you will find the following items: SCSI port connector CopyStation SCSI address switch Power cord connector 9020-4 User Manual...

  • Page 18: Connecting The Scsi Cable

    Press the cable plug firmly onto the rear-panel connector. b. Secure the cable to the CopyStation’s rear panel by pressing If you are not connecting a disk drive to your printer, skip ahead to the topic “Connecting to power.”...

  • Page 19: Connecting The Copystation And A Disk Drive To The Printer

    Connecting the CopyStation and a disk drive to the printer If you are connecting a disk drive to your printer, you must connect it between the printer and the CopyStation. (Because the printer and the CopyStation have built-in, permanent SCSI termination, any disk drives must be connected between the printer and the CopyStation and must not be terminated.)
  • Page 20 SCSI connector. The plug’s catches should clip onto the connector to fasten it securely. SCSI connectors. Secure the plug by pressing the connector’s wire latches onto it. For information on configuring the printer and disk drive, refer to the instructions provided with them. 9020-6...

  • Page 21: Connecting To Power

    “Technical Specifications” appendix, the CopyStation will adapt automatically to the voltage and frequency of your local power system. Connect the printer’s (and, if present, the disk drive’s) power cord to a grounded AC electrical outlet. Do not switch on power yet. 9020-5...

  • Page 22: Setting Scsi Ids

    Your Tektronix printer reserves SCSI address 7; the printer is set to this address at the factory. If you have a disk drive connected to the printer in the SCSI chain, it too will need to be set to a unique ID (0, 1, 2, 3 or 4).
  • Page 23 Note You can choose to set copier mechanism and disk drive SCSI IDs to numbers other than those suggested in this procedure. If you do so, make sure to set both of the IDs to unique numbers between 0 and 5. Locate the SCSI ID switch on the CopyStation’s rear panel.

  • Page 24: Powering Up And Making A Test Copy

    2-12 Phaser CopyStation The printer looks for a disk drive in the chain when it powers up. If the disk drive is not powered at that time, the printer cannot “see” it; even if you switch on the disk drive’s power later, the printer will still be unable to recognize it.
  • Page 25 Raise the CopyStation’s document cover. Place a color letter-size image (ideally, a test print made by the printer) face down on the CopyStation’s glass, in the upper-right corner. Close the document cover.

  • Page 26: If The Copier Does Not Appear To Work Correctly

    If the CopyStation displays error messages that indicate difficulty and no copy is printed, do the following: Check to make sure that the printer’s selected paper tray is not empty and that the printer is not busy with another printing job.

  • Page 27: Making Copies

    Chapter Making Copies Quick start: making a copy Making a copy with your Phaser CopyStation and printer is essentially the same as with any copier: Raise the CopyStation’s document cover. Place the original image face down on the CopyStation’s glass;...
  • Page 28 Copy in progress. (When you select multiple copies, the printer makes the subsequent copies at its rated speed.) On occasion, the printer may be busy printing other jobs, or may be out of print media. Check the CopyStation’s front panel for more information on both the CopyStation’s and the printer’s status.

  • Page 29: Selecting Copystation Options

    Selecting CopyStation options Front panel overview The following illustration shows the various controls and features of the CopyStation’s front panel. 1 Status display 2 Function display 3 Value Selection buttons 4 Print Mode button 5 Scale button You can select CopyStation functions in any order. Press the red Cancel button to return to the values that were originally set for a function.

  • Page 30: Status Display

    Status display The CopyStation indicates status (such as Printer idle and Copy in progress) in the top two lines of its front-panel display window. If there are multiple status messages, the display shows them according to highest priority. For example, if the front panel had the choice of displaying the message SCSI error or the message Check printer, it would display the former;...

  • Page 31: Print Mode Button

    Print Mode button Press this button to select the Print Mode function, which gives you a choice of Color, Gray Scale, or Black and White values for printing your copies. Color is the default printing mode. Gray Scale mode works well for copying or creating monochrome images, especially if an original color image contains light blue areas, which are typically not reproduced well by standard photocopying machines.

  • Page 32: Darken/Lighten Button

    ( + and - ) buttons or by entering numbers using the keypad buttons, you can specify that the printer make up to 999 copies. After the first copy is made and transferred to the printer, subsequent copies are printed at the printer’s rated speed.

  • Page 33: Cancel (Red) Button

    If you press the Cancel button after you have pressed the Copy button, the copy in progress is cancelled. If the printer has started printing, it finishes printing the current copy; if multiple copies were requested, it does not print the remaining copies.

  • Page 34: Placing And Scaling Images

    Note however, that printers are typically unable to print to the extreme edges of the print media; the area in which a printer can print is called its “printable area.” When you make a copy at 100% scale, if any part of the original image extends beyond the printer’s printable area it is cropped.

  • Page 35: Copying To Fit Full-Bleed Images

    Using the front-panel controls, set Scale to approximately 95% (you will need to experiment to determine the scaling value that works best with your printer). Lower the document cover and press the Copy button. Note that the entire image now fits, at a slightly reduced scale, entirely within the printer’s printable area.

  • Page 36: Scaling Images

    Scale to a value such as 200%. Lower the document cover and press the Copy button. The image is enlarged on the copy print and it is shifted slightly into the printer’s printable area. The right side of the image did not fit within the printable area. 3-10...

  • Page 37: Centering Small Images

    The following experiment shows this effect: Find a small original image. Using the CopyStation’s guide arrows for the printer’s media size, position the original face-down on the glass mid-way between both sets of arrows. Lower the document cover and press the Copy button.
  • Page 38 Making Copies 3-12 Phaser CopyStation...

  • Page 39: Using Special Functions

    Chapter Using Special Functions The Special Functions button and its associated menus allow you to change the default settings for a variety of copy functions, and also provide access to the CopyStation’s self-test diagnostic routines. When you make changes to default settings in the Special Function menu, the CopyStation preserves them through power-down and power-up.

  • Page 40: Using The Special Functions Menus

    Using the Special Functions menus The following steps describe general aspects of using the Special Functions menu. To enter the Special Functions menu, press the Special Functions button (the unlabeled gray button at the upper right side of the CopyStation’s front panel). The Special Functions menu’s Default Reset Time function appears on the display.

  • Page 41: Setting Default Values With The Special Functions

    Default Tray Determines whether a particular printer tray or manual feed is used for printing copies. Selections available depend on the printer type. (The CopyStation determines the printer type automatically.) The factory default tray setting is Upper.

  • Page 42: Default Magenta

    Determines the color balance setting for the printer’s yellow color component. The factory-default setting is Normal. Default Black Determines the color balance setting for the printer’s black color component. The factory-default setting is Normal. Default Dark/Light Determines the overall level of color saturation; equivalent to lightening or darkening each of the four color balance levels equally.

  • Page 43: Service Tests Sub-Menu

    Note When French, Italian, German, Japanese or Spanish languages are selected as the default printer language, all Special Functions sub-menus appear in the selected language except the Service Tests sub-menu; Service Tests sub-menu selections are always in English.
  • Page 44 Using Special Functions Phaser CopyStation...

  • Page 45: Cleaning

    Switch the CopyStation’s power off and disconnect its power cord. Make sure to perform the cleaning procedures recommended for your printer to keep print quality at its best. Refer to your printer’s user manual for details. three pieces of lint-free cloth...
  • Page 46 Lift the CopyStation’s document cover. Dampen a lint-free cloth with glass cleaner. Wipe the glass copying area with the dampened cloth. Dampen a second cloth with soapy water. Wipe the underside of the document cover with the soap-water-dampened cloth. Dampen a third cloth with clear water. Wipe the underside of the document cover with the water-dampened cloth.

  • Page 47: Moving And Shipping

    Switch the CopyStation’s power and the printer’s power off. Remove the SCSI cable connecting the CopyStation to the printer. a. At the printer end of the SCSI cable, squeeze the sides of the b. On the CopyStation end of the SCSI cable, pull the wire clips If you are not moving the printer: Switch the printer’s power back on so it will be available to...

  • Page 48: Disconnecting The Copystation (With A Disk Drive)

    On both ends of the cable, pull the wire clips away from the b. Pull the cable’s plugs away from the connectors. If you are not moving the printer and the disk drive: a. Terminate your disk drive’s open SCSI port. Refer to the disk b.

  • Page 49: Putting The Copier Mechanism In The Parked Position

    Putting the copier mechanism in the parked position Make sure that the CopyStation’s power is switched off. Using the tip of a pointed instrument such as a pen, repeatedly press the button at the top of the CopyStation’s rear panel SCSI ID switch until it displays the number 9.

  • Page 50: Packing The Copystation

    Moving and Shipping Packing the CopyStation When you ship the CopyStation or move it with other items, pack it in its original shipping carton with its foam packing blocks, and close the carton securely with strapping tape. If you need to obtain a new shipping carton and packing blocks, contact your Tektronix dealer or, in the United States, call the Tektronix Customer Support Hotline at 1-800-835-6100.

  • Page 51: Troubleshooting

    Tektronix for technical support or service. Troubleshooting the CopyStation and printer Copying problems fall into three general categories: CopyStation and printer are not making copies Copy (image) quality problems Error or status messages which may need corrective action In the remainder of this chapter, troubleshooting information is organized into these three categories.

  • Page 52: Copystation And Printer Are Not Making Copies

    CopyStation and printer are not making copies Eliminating printer problems first If the printer is not producing copies, check the following to make sure that it is working correctly: Printer power is on. Paper tray that the CopyStation is trying to use is not empty.
  • Page 53 Check the CopyStation’s front panel for error messages. Refer to the table “CopyStation status and error messages” later in this chapter for explanations and possible solutions. To test the CopyStation’s basic functionality, raise the document cover, switch the CopyStation’s power off, then switch it on again. Looking under the CopyStation’s glass copying area, you should see the copier mechanism’s light turn on, the copier mechanism should move slightly, and then the light should turn off.

  • Page 54: Copy Quality Problems

    Copy quality problems If the printer is producing copies, but there are problems with copy quality, check the following steps. Problems inherent in the copying and printing process If you are trying to copy an original that was printed using a “screen”...

  • Page 55: Checking And Correcting Printer Problems

    Following the instructions in the printer’s user manual, perform these steps: Clean the printer. Make sure that the printer has adequate supplies of ink (or toner, or thermal-wax transfer rolls) and print media. Verify that the print media is compatible with the printer.

  • Page 56: Checking And Correcting Copystation Problems

    Once you are satisfied that the printer is working correctly, you can focus on problems that are specific to the CopyStation. Make a new test print on the printer and use it as an original image to test the CopyStation’s copying performance.

  • Page 57: Troubleshooting With Copystation Status And Error Messages

    Press Cancel to exit. Check all hardware connections, including cables (refer to Chapter 2). Turn the printer off , then back on ; turn the CopyStation off, then back on. Check the SCSI address ID for conflicts with printers or other devices on the network.
  • Page 58 CopyStation is performing a power-up self-test and found a problem. Ready, no printer. CopyStation has not communicated with the printer since it was turned on . Reset to defaults? You pressed the Cancel button twice Yes–Press Copy. in succession while in the # of Copies No–Press Cancel.
  • Page 59 Re-enter the Scale function and enter a value between 25% and 200%. Turn the printer off , then back on . Turn the CopyStation off , then back on . Check all hardware connections, including cables (refer to Chapter 2).

  • Page 60: If You Need Help

    If you need help If you need assistance with your CopyStation, call your dealer or a Tektronix sales representative for assistance, or in the U.S.A. and Canada, call the Tektronix Customer Support Hotline at 1-800-835-6100. The Customer Support Hotline is staffed from 6:00 am to 5:00 pm Pacific Time.

  • Page 61: Using The Automated Fax Systems

    To obtain service coverage after the warranty period, you may purchase extended coverage. In selected locations, you may choose to purchase Express Exchange, which gives you next-day shipment of a replacement CopyStation. The following are ways you can obtain more information on the various alternative service programs available to you: Using the automated fax systems As an easy alternative to obtaining technical information through the...

  • Page 62: Use Hal To Order A Catalog Or Individual Documents In The U.s.a. And Canada

    Use HAL to order a catalog or individual documents in the U.S.A. and Canada If you have a fax machine and a touch-tone voice telephone, you can order a HAL catalog, listing all of the information offered by HAL, by calling (503) 682-7450 (direct) or, in the U.S.

  • Page 63: Use Eurohal To Order A Catalog Or Individual Documents In Europe

    Troubleshooting Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents.
  • Page 64 To use EuroHAL, dial one of the numbers listed in the following table. Country Austria Belgium Denmark Finland France Germany Holland Italy Norway Spain Sweden Switzerland Other countries EuroHAL answers and asks which language you want to use. The first time you use EuroHAL, you should order a catalog. This catalog lists all of the documents that are currently available and is constantly updated.
  • Page 65 EuroHAL asks you for your fax machine number. If you are calling from outside the UK, add your country code first, as shown in the following table. Country Country code Austria 010 43 Belgium 010 32 Denmark 010 45 Finland 010 358 France 010 33...
  • Page 66 Troubleshooting 7-16 Phaser CopyStation...

  • Page 67: Technical Notes

    Appendix Technical Notes Specifications Copying Print modes: Color, Black and White, Gray Scale Resolution: 300 dots per inch Image scaling: 200% maximum to 25% minimum in 1% increments Temperature Operating: 10° C to 40° C (50° F to 104° F) Non-operating: 0°...
  • Page 68 Technical Notes Altitude Operating: 0 to 4,572 m (0 to 15,000 ft.) at 25° C Non-operating: 0 to 15,240 m (0 to 50,000 ft.) pressure altitude Primary voltage ranges 90 to 132 VAC, 120 VAC nominal 190 to 250 VAC, 220 VAC nominal Automatically selects for 100, 120, 200, 220, or 240 VAC, ±...

  • Page 69: Safety And Emission Standards

    TUV IEC 950: EN60950. Interface cables and adapters Tektronix Order Number 012-1465-00 012-1301-00 012-1302-00 Connectors and length Description 50-position plug to CopyStation-to-printer or 25-position plug; disk-to-printer 2 meters (6.5 feet) 50-position plug to Disk-to-disk or 50-position plug: CopyStation-to-disk 2.5 meters (8.25 feet)
  • Page 70 Technical Notes Phaser CopyStation...

  • Page 71: Regulatory Information

    Appendix Regulatory Information Note Canadian EMC (electromagnetic compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limits applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le...

  • Page 72: Declaration Of Conformity

    Declaration of conformity Tektronix, Inc. Graphics Printing and Imaging Division P.O. Box 1000 Wilsonville, Oregon 97070-1000 U.S.A. declares, under our sole responsibility, that the product to which this declaration relates, are in conformity with the following standard(s) or other normative document(s): For the EC EN60950 For the...
  • Page 73 FCC Class B device (for 110 VAC equipment) The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix’ instructions, it may cause interference with radio and television reception.
  • Page 74 Regulatory Information Phaser CopyStation...

  • Page 75: Replaceable Parts

    Replaceable Parts To order these replacement parts for your CopyStation, contact your Tektronix sales representative or dealer. Description Replacement CopyStation kit CopyStation-to-printer SCSI cable Document cover Document cover pivot (hinge) assembly Phaser CopyStation User Manual Phaser CopyStation Quick Reference Card...
  • Page 76 Replaceable Parts Phaser CopyStation...
  • Page 77 4-3–4-4 default values 3-7 number of copies 3-6 Print Mode (Color, Gray Scale, Black and White) 3-5 printer tray selection 3-6 scale 3-5, 3-8 values 3-4 cleaning the CopyStation 5-1 Color Balance button 3-5 Color mode, selecting 3-5 connections 2-5–2-9...
  • Page 78 Darken/Lighten button 3-6 darkening copies 3-6 default settings 4-3–4-4 disconnecting the CopyStation 6-1–6-2 display control functions 3-4 default settings 3-4, 3-7 error messages 7-7 function settings 3-4 status 3-4 status messages 7-7 edges of originals, cropping at 100% scale 3-8 edges of originals, reducing scale to avoid cropping 3-9 enlarging copies 3-5, 3-8, 3-10...
  • Page 79 CopyStation A-1 starting copying 3-6 status messages 3-4, 7-7 stopping copying 3-7 technical support 7-10 Tray Selection button 3-6 troubleshooting the CopyStation and printer 7-1–7-9 using the CopyStation 3-1–3-11 Value Selection buttons 3-4 voltage range A-2 yellow 3-5 yellow, adjusting color balance 3-5...

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