Page 1 P H A S E R ® 7 4 0 a n d 7 4 0 L L A S E R P R I N T E R S A d v a n c e d F e a t u r e s a n d T r o u b l e s h o o t i n g M a n u a l ®...
Page 2 P H A S E R ® 7 4 0 a n d 7 4 0 L L A S E R P R I N T E R S A d v a n c e d F e a t u r e s a n d T r o u b l e s h o o t i n g M a n u a l ®...
Page 3 ® Phaser 740 and 740L Laser Printers Advanced Features and Troubleshooting Manual V3 January 1999 071-0236-00...
Page 4 SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. ® Ethernet is a registered trademark of Xerox Corporation. ® UNIX is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.
Page 5: User Safety Summary
User safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor or ground.
Page 6 When you operate this equipment, the socket outlet should be near the equipment and be easily accessible. DANGER: CAUTION: VORSICHT: ATTENTION: Invisible laser radiation Invisible laser radiation Unsichtbare Laserstrahlung, Rayonnement laser invisible when open and interlock when open and wenn Abdeckung geöffnet dangereux en cas defeated.
Page 7: Table Of Contents
Contents Color Printer Resources Printed and on-line books 2 Tektronix World Wide Web sites 3 Advanced Print Features All about media 5 Margins and print area Media hints 8 Loading media trays 9 Loading paper Loading Tektronix transparencies Using the Multi-Purpose Tray 12 Loading specialty media in the Multi-Purpose Tray 15 Duplex printing 26 Automatic duplex 26...
Page 8 Troubleshooting On-line support 63 Customer Support Centers 64 Getting information by fax Diagnostic tools 66 Maintaining print quality 69 Symptoms and solutions 70 Print quality hints 83 Media hints 84 Media handling 84 Double-sided printing 84 If your printer has an Automatic Duplex/Lower Tray Assembly installed 84 Specialty media 84 Improving print speed 85 Relative port speed 85...
Page 9 Using Color Print-quality modes Color corrections 118 Controlling color density 119 Printing the Color Sampler Charts 123 Overview 123 Printing samplers from a Macintosh 125 Printing samplers from a PC 127 Printing a color sampler chart from the front panel 129 PANTONE®...
Page 10 Using Your Printer with a Scanner Overview 149 Making copies 150 Copying a single page 150 Copying multiple pages with an Auto-Document Feeder 151 Using the front panel Copier Menu 152 Copier Menu 153 Placing and scaling images 154 Copying at 100% scale 154 Copying to fit full-bleed images Scaling images using Zoom Scaling images using Scan Area 156...
Page 11: Color Printer Resources
Chapter Color Printer Resources Tektronix offers the following suite of books, web sites, and software tools to help you get the fullest (and most colorful) use from your printer. The books and software tools are all located on the printer’s CD-ROM. Advanced Features and Troubleshooting Manual...
Page 12: Printed And On-Line Books
Color Printer Resources Printed and on-line books Setup Guide Printed book is shipped with your printer. Online book is included on the printer’s CD-ROM in pdf (Acrobat) format. Taking inventory Unpacking Setting up Installing printer software User Guide Printed book is shipped with your printer. Online book is included on the printer’s CD-ROM in pdf (Acrobat) and html formats.
Page 13: Tektronix World Wide Web Sites
Color Printer Resources Advanced Features and Troubleshooting Manual Online book is included on the printer’s CD-ROM in pdf (Acrobat) and html formats. Order a printed copy: order number 071-0236-00. All about media Using color Advanced troubleshooting Connecting peripherals PhaserShare Networking Manual Online book is included on the printer’s CD-ROM in pdf (Acrobat) and html formats.
Page 14 Color Printer Resources PhaserLink software What it includes Where to ﬁnd it Printer administration and www.tek.com/Color_Printers/ product/phaserlink.html support tool using World Wide Web technology Status of print jobs Tracking printer usage Enter your printer’s Internet Conﬁgure printer address in your web browser settings Routine troubleshooting...
Page 15: Advanced Print Features
Chapter Advanced Print Features All about media Paper Trays Tektronix laser paper 500 sheets per package 016-1368-00 A/Letter 016-1369-00 A4 Use Tektronix paper for best results. 33100-38 Tray sizes: 436-0282-02 A/Letter 436-0283-02 A4 436-0314-02 Legal Paper weight: 60 - 90 g/m 16 - 24 lb.
Page 16 Advanced Print Features Multi-Purpose Tray Use the Multi-Purpose Tray for specialty media. Media sizes: Metric: 88.9 x 254 mm — 216 x 355.6 mm U.S: 3.5 x 10 in. — 8.5 x 14 in. Tray capacity: up to 100 sheets, depending on media type and weight Media types: Tektronix Laser Paper...
Page 17: Margins And Print Area
Advanced Print Features Margins and print area The image area of a print is a bit smaller than the media size. You may need to adjust the page margins in your application software to match the print area. O T E To assure the correct page margins, use the drivers supplied on the printer’s CD-ROM.
Page 18: Media Hints
Advanced Print Features Media hints A U T I O N Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser; Tektronix does not furnish service for damage or malfunction caused by the use of non-Tektronix supplies or consumables.
Page 19: Loading Media Trays
Advanced Print Features Loading media trays Loading paper Push down on the tray’s metal plate until it clicks, locking it in place. PAPER Fan the paper. 0236-07 Place paper in the tray under the hooks. The side to be printed is always face-down in the tray.
Page 20: Loading Tektronix Transparencies
Advanced Print Features Loading Tektronix transparencies Push down on the tray’s metal plate until it clicks, locking it TRANSPARENCY in place. 0236-09 Fan the transparencies, being careful not to leave ﬁngerprints, which can result in a smudged print. Place Tektronix transparencies in the tray so that the logo strip is under the hooks, face-up.
Page 21 Advanced Print Features Hints for making transparencies A U T I O N Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser; Tektronix does not furnish service for damage or malfunction caused by the use of non-Tektronix supplies or consumables.
Page 22: Using The Multi-Purpose Tray
Advanced Print Features Using the Multi-Purpose Tray The Multi-Purpose Tray serves as another tray for loading any supported type of media ranging in size from 88.9 x 254 mm to 216 x 355.6 mm (3.5 x 10 in. to 8.5 x 14 in.). Load a single sheet or a stack of media, depending on the media’s type and thickness.
Page 23 Advanced Print Features Setting media thickness Because the printer accommodates varying media weights in the Multi-Purpose Tray, you can manually select a media thickness for the most reliable paper-picking. The Media Thickness Switch is only applicable for the Multi-Purpose Tray. Open the left side door.
Page 24 Advanced Print Features Inserting the media Adjust the guides to the width of the media you are using. Insert the media with the side to be printed face-up and the top of the page entering the printer ﬁrst. Do not overﬁll the Multi-Purpose Tray: keep the media to just below the limit indicator.
Page 25: Loading Specialty Media In The Multi-Purpose Tray
Advanced Print Features Loading specialty media in the Multi-Purpose Tray Tektronix Transparencies Set the Media Thickness Switch to Medium. 0236-12 Adjust the tray’s guides for the width of your Tektronix transparencies. Insert the transparency with the logo strip face-down, entering the printer ﬁrst.
Page 26 Advanced Print Features Letterhead For the thickness setting, treat letterhead media as you would laser paper. Adjust the Media Thickness Switch according to these guidelines: Thin: 105 g/m (28 lb.) or lighter Medium: 109 - 150 g/m (29 - 40 lb.) heavier than 150 g/m (40 lb.) Thick:...
Page 27 Advanced Print Features Fill the Multi-Purpose Tray to the level indicator on the guide (maximum capacity is 100 sheets, depending on the media’s thickness). 0236-14 At the front panel’s media type prompt, scroll to Paper and press OK. MPT: Paper <--- --->...
Page 28 Advanced Print Features Tektronix Glossy Coated Paper / Card Stock A U T I O N Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser;...
Page 29 Advanced Print Features At the front panel’s media type prompt, scroll to the appropriate media type you installed and press OK. MPT: Coated Paper <--- ---> MPT: Card or Envelope <--- ---> In the application’s Print screen under Tray Selection or Paper Source, depending on the driver, select the Multi-Purpose Tray and send the job to the printer.
Page 30 Advanced Print Features Envelopes Prepare each envelope by tucking the envelope ﬂap inside the envelope. Adjust the printer’s Media Thickness Switch to Thick. 0236-17 Adjust the tray’s media guides for the width of your envelopes. Insert the envelopes with the short end entering the printer ﬁrst and the side to be printed facing up;...
Page 31 Advanced Print Features In your application: Create a document with the following measurements: Width: 4.13 in. (104.8 mm) Length: 9.5 in. (241.3 mm) Margins: .2 in. Access the Page Setup menu and make these selections: Paper Size: #10 Envelope Orientation: Landscape In a supported printer driver: Select Multi-Purpose Tray as the paper source and send the job to the...
Page 32 Advanced Print Features Laser labels ™ Tektronix recommends using Avery labels: A/Letter: 5160, 5164 A4: L7162, L7165 A U T I O N Do not use any media designed for inkjet printers. Inkjet media is coated with a substance that will damage the fuser; Tektronix does not furnish service for damage or malfunction caused by the use of non-Tektronix supplies or consumables.
Page 33 Advanced Print Features Refer to your application’s manual for information on page orientation and page margins. ™ If your application has a setting for Avery labels, use it as a template. Otherwise, set margins and spacing according to the guidelines in the instruction sheets that are included with the labels.
Page 34 Advanced Print Features Tektronix Fabric Transfer Media Set the Media Thickness Switch to Thick. 0236-17 Adjust the tray’s media guides for the width of your Fabric Transfer media. Insert only one sheet of media at a time, with the side to be printed up (logo side down) and the top of the media entering the printer ﬁrst.
Page 35 Advanced Print Features Guidelines for printing on Fabric Transfer media A U T I O N To avoid media jams and damage to the printer components, make sure that you follow these guidelines. For best print quality and reliability, use only Tektronix Fabric Transfer media.
Page 36: Duplex Printing
Advanced Print Features Duplex printing There are two ways that you can make a duplex print: Automatic duplex Requires the Automatic Duplex/Lower Tray Assembly (Tektronix order number ZDPLX) Laser paper only: 75 - 90 g/m (20 - 24 lb.) Automatically prints double-sided with a single driver selection or front-panel selection.
Page 37 Advanced Print Features Decide on a binding preference (how the page turns) for Step Long-Edge The page turns on the long side, regardless of orientation. Short-Edge The page turns on the short side, regardless of orientation. Landscape Portrait Long edge Short edge 9102-50...
Page 38: Manual Duplex
Advanced Print Features Manual duplex A U T I O N Use only laser bond paper for duplexing in the paper trays; use laser paper, glossy paper, or card stock for duplexing in the Multi-Purpose Tray. Two-sided printing on specialty media can shorten component life. For opacity and feed reliability, use laser paper that is 90 g/m (24 lb.
Page 39 Advanced Print Features Using the Multi-Purpose Tray Side 1 O T E For a multi-page document, print odd-numbered pages for Side 1. (This selection is application-speciﬁc.) Place the paper in the Multi-Purpose Tray: The side to be printed is face-up. The top of the page enters the printer ﬁrst.
Page 40 Advanced Print Features Side 2 O T E For a multi-page document, print even-numbered pages for Side 2. (This selection is application-speciﬁc.) Place the paper in the Multi-Purpose Tray: The blank side is face-up (the side that has already been printed is now face-down).
Page 41 Advanced Print Features Using a tray PAPER Side 1 O T E For a multi-page document, print odd-numbered pages for Side 1. (This selection is application-speciﬁc.) Place the paper in the tray: PAPER The side to be printed is face-down. The top of the page is under the paper tray’s hooks.
Page 42 Advanced Print Features Side 2 O T E For a multi-page document, print odd-numbered pages for Side 1. (This selection is application-speciﬁc.) Place the paper in the tray: PAPER The side to be printed is face-down (the side that has already been printed is now face-up).
Page 43: Adjusting Margins
Advanced Print Features Adjusting margins This printer provides a front-panel interface to adjust the page margins: Single-sided print Automatically prints when the printer has one tray only. Duplex (Double-sided print) Requires the Automatic Duplex/Lower Tray Assembly. Duplex Unit must be installed in the upper tray slot. In the front panel’s Printer Defaults menu, Duplex mode must be enabled.
Page 44 Advanced Print Features Adjust the left margin: In the Calibrate Margins menu, scroll to Adjust Left Margin. Press Menu. Adjust Left Margin:+0 <--- ---> Enter the amount of adjustment from Step (press <--- or ---> to increase or decrease the amount); press OK. Adjust the top margin: Scroll to Adjust Top Margin.
Page 45: Adjusting Margins For A Duplex Print
Advanced Print Features Adjusting margins for a duplex print You might want to adjust the margins on a two-sided page if the image area of the front side (shown in blue) is not aligned with the image area of the second side (shown in red).
Page 46 Advanced Print Features To determine if the margins need adjustment: Hold the page up to the light to see if the margin on the front and back sides align. Use the page’s top- and left-margin gauges to note how much the alignment is off.
Page 47: Using Fonts
Advanced Print Features Using fonts Resident typefaces (PostScript) The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5, and a variety of user-deﬁned fonts. To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts.
Page 48 Advanced Print Features Downloading fonts from a Macintosh From the printer’s CD-ROM, run the Installer application. Select Custom Install. Select Printer Utilities. From the PhaserTools folder on your computer’s hard disk, double-click Apple Printer Utility. Select your printer’s zone (AppleTalk Zones) and your printer (Printers).
Page 49: Printing A List Of Resident Fonts
Advanced Print Features Printing a list of resident fonts From a Macintosh From the printer’s CD-ROM, run the Installer application. Select Easy Install. From the PhaserTools folder on your computer’s hard disk, double-click Apple Printer Utility. Select your printer’s zone (AppleTalk Zones) and your printer (Printers).
Page 50: Using Quick Collate
Advanced Print Features Using Quick Collate Requirements Plus Features (Option FP, order number Z740FP) SCSI external hard disk Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents. The collate function in some software applications repeatedly sends each page to the printer in sequence until the requested number of copies is printed.
Page 51: Using Slip Sheets
Advanced Print Features Using Slip Sheets You can have the printer insert a slip sheet, or a divider page, to separate print jobs, multiple copies of a single print job, or individual pages of a print job. There are two selections to make in your printer driver. In a supported driver, locate the Slip Sheet options: LaserWriter 8.3.4 driver: In the Print dialog box, click Options.
Page 52: Previewing With Check Print
Advanced Print Features Previewing with Check Print Requirements Plus Features (Option FP, order number Z740FP) Enable the feature in the printer’s front panel When printing multiple pages through the driver (either multiple copies of a single page or a multiple-page ﬁle), select Check Print to preview the ﬁrst page of the job before proceeding with the remainder of the job;...
Page 53 Advanced Print Features Use Check Print In a supported driver, select Check Print: LaserWriter 8.3.4 driver: In the Print dialog box, click Options. LaserWriter 8.5.1 driver: In the Print dialog box, use the Printer-Speciﬁc Options pull-down menu. Windows 95 / Windows 98 PostScript driver: Printer features ﬁeld in the Device Options tab options.
Page 54: Using Image Smoothing
Advanced Print Features Using Image Smoothing Image Smoothing blends adjacent colors in low-resolution images for smoother color transitions. For example, use Image Smoothing to improve the appearance of a 72-dpi image downloaded from the World Wide Web. Image Smoothing is not recommended for 300-dpi or higher images.
Page 55: Output Order
Advanced Print Features Output Order This option lets you specify whether your document prints face-up or face-down in the printer’s output tray. Select the option in one of three ways (driver selections override all other settings): Through the printer’s front panel in the Printer Defaults menu. In a supported printer driver;...
Page 56: Phaserlink Pdf Direct Printing
Advanced Print Features PhaserLink PDF Direct Printing PhaserLink PDF Direct Printing provides drag-and-drop printing of PDF and PostScript ﬁles from your web browser in Windows 95 and Windows 98 environments. Just drag any hyperlink for a PDF or PostScript ﬁle from the browser to the PDF Direct Printing icon on the desktop to print the ﬁle on your Tektronix printer.
Page 57: Installing The Plug-In: Windows
Advanced Print Features Installing the plug-in: Windows Compatibility requirements Photoshop 3.0 and higher Windows 95/Windows 98 and Windows NT (optional) TCP/IP support requires proper installation of IP networking software and cards Installing the plug-in From the printer’s CD-ROM, run setup.exe. Select Custom Install. Select PhaserPrint plug-in for Photoshop;...
Page 58: Selecting Options In The Phaserprint Dialog Box
Advanced Print Features Selecting options in the PhaserPrint dialog box Settings you make in the PhaserPrint plug-in remain in effect until you change them. The exception is Number of Copies, which defaults to 1 each time you start the plug-in. O T E You can get information on any of the plug-in’s features or printer-speciﬁc options with the online Help function.
Page 59 Advanced Print Features Print using (Windows) The Print using pop-up menu lets you choose between printing an image or saving the image to disk. It has two to four options, depending on your system conﬁguration: TCP/IP Available if a TCP/IP stack is installed and running. From Printer model, choose a printer.
Page 60 Advanced Print Features Media size (selection) Paper sizes are printer-speciﬁc; refer to the online Help for your printer’s options. Select your printer in the Printer model ﬁeld before selecting a paper size. Color Correction The setting remains in effect until you change it. Color Corrections are not available if the Photoshop Mode is Lab.
Page 61 Advanced Print Features Fast preview Quick print of your image with slightly reduced image quality. Reﬂects the printer color correction you selected. For the fastest printing, use the None color correction option. Default is off. Output face up Print a document face-up, stacking pages so that the ﬁrst page is on the bottom: Check this option on.
Page 62 Advanced Print Features Image Smoothing Blends adjacent colors so that color transitions are less noticeable. Use this option when the image being printed was scanned at a lower resolution than the printer’s output resolution. For example, printing an image scanned at 72 dpi using the printer’s Standard print quality mode (300 dpi).
Page 63 Advanced Print Features Landscape orientation Prints the image horizontally (landscape) on the page. Leave this box unchecked to print the image vertically (portrait) on the page. Refer to the Stylized representation of the page, in the lower left corner of the dialog box, to see how your selection will look when printed.
Page 64 Advanced Print Features Image separation Only available if the Replicate images box is checked. Type an amount, in inches or millimeters (depending on your system’s measurement standard), to specify the amount of separation between each replicated image. A larger amount reduces the number of images that can be printed at one time.
Page 65 Advanced Print Features Image layout Shows how the scaled images will ﬁt horizontally and vertically in the image area of the currently selected Media and Landscape orientation options. Image layout reﬂects the current Image separation value. If the Replicate images box is not checked, this number is set to 1 x 1.
Page 66 Advanced Print Features Phaser 740 and 740L Laser Printers...
Page 67: Consumables
Chapter Consumables User-replaceable components This printer is designed modularly so that it is easy to maintain: several of the components are replaceable. These are the replaceable components for the printer: Transfer Kit (transfer roller/waste bin) Imaging Unit and ﬁlter Fuser Roll Fuser Toner Cartridges Main Charge Grid...
Page 68: When To Replace Components
Consumables When to replace components When the front panel prompts you to replace a component, make sure that you have replacements on hand. The printer may continue to print until the component is depleted; the printer stops until you replace the toner, Imaging Unit, and Fuser Roll; the Fuser allows printing to continue.
Page 69 Consumables Imaging Unit Order numbers Average life (% of coverage) 016-1662-00 5% 60,000 images 15,000 color pages 10% 30,000 images 7,500 color pages 20% 15,000 images 3,750 color pages 0236-41 Front panel messages Change the imaging unit soon. Imaging Unit:replace Change the imaging unit now.
Page 70: Consumable Life Information
Consumables Transfer Kit Order numbers Average life 016-1533-00 80,000 pages Front panel messages Change the transfer kit Transfer Kit:replace now. Main Charge Grid Order numbers Average life 016-1665-00 30,000 images Front panel messages Change the main charge Main Charge Grid:replace grid now.
Page 71: Advanced Features And Troubleshooting Manual
Consumables Usage Proﬁle Report Print from the Help Pages menu in the front panel or set up automatic email notiﬁcation. Phaser Color Printer ® Usage Profile PhaserLink software TCP/IP required. Enter the printer’s Internet address in a web browser. Status of each consumable Access the Consumables Status menu in the front panel.
Page 72 Consumables Using the information on the Consumables Page Toner Cartridge has more than 500 pages left (average 5% coverage). Toner Cartridge has less than 500 pages left (average 5% coverage). % Remaining Indicates the approximate percentage of the remaining life of the consumable.
Page 73: Troubleshooting
Chapter Troubleshooting On-line support Visit Tektronix’ color printer web site for the most up-to-date information about your printer. View updated user documentation, download utility ﬁles, get answers to frequently asked questions, ﬁnd a list of Tektronix dealers in your area, or contact customer support.
Page 74: Customer Support Centers
Troubleshooting Customer Support Centers For more information or for getting help with troubleshooting or servicing your printer, contact your local Tektronix dealer or sales representative or the following resources worldwide: Customer Support Centers Australia France New Zealand 1-800-811-177 01 69 86 8137 +61 2 9888 0100 Austria Germany...
Page 75: Getting Information By Fax
Troubleshooting Getting information by fax Another Tektronix resource for up-to-date information is HAL (Highly Automated Library). If you have a fax machine and a touch-tone telephone, you can quickly receive the latest technical hints and tips, solutions to common technical problems, and application notes for software such as CorelDRAW! and QuarkXPress.
Page 76: Diagnostic Tools
Troubleshooting Diagnostic tools The printer provides several tools for diagnosing and solving various types of problems; these tools include the following: Consumables Page Found in the front panel’s Help Pages menu. Included is status for each Toner Cartridge (OK or LOW) and the % Remaining gauges, showing the approximate remaining Toner Black...
Page 77 Troubleshooting Usage Proﬁle Report Found in the Help Pages menu; provides detailed information on consumables used, tray and media Phaser Color Printer ® selections, printer interventions, as well as an analysis of Usage Profile usage rates. Useful for planning your consumables ordering and tracking the average use of consumables on a per-job basis.
Page 78 Troubleshooting Color Density Samples Color Reference Page Color Density Samples Included in the User Guide . Provides samples of standard color density, used to compare to the printer’s current settings that appear on the Color Reference Page. Color Reference Page Found in the front panel’s Calibrate Colors menu.
Page 79: Maintaining Print Quality
Troubleshooting Maintaining print quality If you notice a problem with the quality of your prints, the probable solution is replacing one of the consumable components (Toner Cartridges, Imaging Unit, Fuser, Fuser Roll, Transfer Kit, or Main Charge Grid). If the printer’s front panel message indicates replacing one or more consumables, replace it if necessary.
Page 80: Symptoms And Solutions
Troubleshooting Symptoms and solutions Front Panel Messages Symptom Possible Causes Solution Power indicator is blinking The printer is receiving, processing or Wait for the job to be completed or cancel printing a job. the job. You have entered the menu in the front Exit the menu.
Page 81 Troubleshooting Front Panel Messages (cont'd.) Symptom Possible Causes Solution Front panel reports: A Toner Cartridge is missing. Install the indicated color Toner Cartridge. <color> missing Front panel reports: The Imaging Unit is wearing out. Replace the Imaging Unit soon. Imaging unit:replace Front panel reports: The Imaging Unit is worn out.
Page 82 Troubleshooting Print quality problems Black-and-white prints In the front panel’s Printer Defaults menu, check the default setting for Print instead of color Mode. If it is set to Black Only, change the setting to Color. If your printer is a Phaser 740L printer (check the nameplate on the front of the printer), it will only print in black and white until you add color with the 740LCS Color Kit.
Page 83 Troubleshooting Print quality problems (cont'd.) Print shows small, repeating Replace the color Toner Cartridge. light or dark spots in a single color. A single color shows a light, To ﬁx the problem: repeating horizontal line. Run 20-30 prints. The impression will disappear with continued time and use. To avoid the problem: Occasionally, or a day or two before installing a new Toner Cartridge, rotate the gear on the end of the cartridge by at least a quarter turn.
Page 84 Troubleshooting Print quality problems (cont'd.) Each color “bleeds” into the Replace the Imaging Unit. color band below it (the most visible is magenta in the yellow band). A single white spot appears Run 20-30 blank pages of paper. If the problem persists, replace the Imaging Unit. in approximately the same vertical place on the page.
Page 85 Troubleshooting Print quality problems (cont'd.) Large light spot(s) appear Print several pages until the artifacts fade. randomly in the print, approximately on the same horizontal and vertical place or they move vertically from one print to another. A smear in the image repeats Replace the Imaging Unit.
Page 86 Troubleshooting Print quality problems (cont'd.) A piece of the printed image Print 20 pages of blank pages to clean the roller. is missing and reappears out If you still see the problem: of place, approximately Replace the Fuser Roll. 129 mm (5 in.) down the page.
Page 87 Troubleshooting Print quality problems (cont'd.) The print is extremely light The solution is one of the following: with a "washed out" look. If using a paper tray or transparency tray, make sure you have loaded the correct media in the tray you are using. If using the Multi-Purpose Tray, make sure you have selected the correct media type at the front panel prompt.
Page 88 Troubleshooting Print quality problems (cont'd.) Thin horizontal stripes or a Increase the amount of memory. “weave” pattern appears in a complex image. Print the image at a lower resolution. Prints have dull, faded colors If you are using a media tray, make sure that you have loaded the correct media in the tray or tray.
Page 89 Troubleshooting If you can’t make a print Symptom Solution Printer not operating Make sure that you plugged in the printer and turned it on. Make sure that you connected the interface cable(s) properly. Print Service Print 1 from the front panel to verify that the controller board is functional. Verify that your print engine is functional by pressing the Test Print button (the blue pushbutton in the center of the back of the printer), and holding it down for 3 seconds.
Page 90 Troubleshooting Problems with jams Symptom Solution Frequent paper-picking errors Make sure that the Media Thickness Switch is set correctly for the media installed in the Multi-Purpose Tray. Refer to page 13 for details on setting media thickness. If the printer picks multiple sheets of paper at once, set the Media Thickness Switch to a thinner setting.
Page 91 Troubleshooting Problems with automatic duplexing Symptom Solution Output is single-sided Make sure that you have installed the Lower Tray Assembly and that the Duplex Unit is inserted in the upper slot of the printer. Make sure that you have loaded the paper tray with paper and installed it in the middle or lower slot of the printer.
Page 92 Troubleshooting Printed colors are not what you expected (cont'd.) Symptom Solution Image is very faded or pieces When using the Multi-Purpose Tray, make sure that you have selected the correct media of the image are missing; type in the printer’s front panel menu. toner on the page is loose.
Page 93: Print Quality Hints
Troubleshooting Print quality hints To ensure the best print quality and the most reliable printer operation, follow these simple guidelines: Use high-quality paper and only Tektronix transparencies and glossy coated paper. Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies.
Page 94: Media Hints
Troubleshooting Media hints Use high-grade media. For best reliability and image-quality, always use Tektronix media. Refer to the printer’s User Guide for ordering information. Do not use media designed for inkjet printers; it may damage the Fuser. Media handling Make sure that the media is dust-free. Dust and dirt can result in poor print quality.
Page 95: Improving Print Speed
Troubleshooting Improving print speed Relative port speed Ethernet and Token Ring are the fastest ports, followed by the parallel port, then the LocalTalk port. Fastest print time The total print time depends on the following: Image complexity Image size Type of port used and network trafﬁc Printer’s memory conﬁguration Print quality mode selected Color correction mode selected...
Page 96: Printed Colors Are Not What You Expected
Troubleshooting Printed colors are not what you expected Select another Color Correction option in a supported driver and print your image again; refer to page 118 for more information on color correction. If you are not using a supported driver and are sharing the printer with other users on a network, another user may have changed the printer’s default color correction.
Page 97: Printing Pantone Colors
Troubleshooting Printing PANTONE Colors If printer-speciﬁc PANTONE Colors are not printing as expected, make sure that you are printing without any color corrections selected. Refer to “PANTONE® Color Files” on page 130 for more information. There are many variables in process reproduction of colors generated by your printer, any one of which may affect the quality of the PANTONE Color simulation, including: Type of media used...
Page 98: Selecting Page Sizes In Windows Applications
Troubleshooting Selecting page sizes in Windows applications In some Windows applications, you can select printer page sizes in a Print Setup dialog box accessed from the File menu. If you use a Print Setup dialog box to select the printer from your application, some page sizes may not be visible in the list. If the printer page size you want to use is not visible in the list, do the following: Windows 3.1 From the Main window, open the Control Panel and double-click the...
Page 99: Fonts Printing Incorrectly From Windows
Troubleshooting Fonts printing incorrectly from Windows If fonts are printing incorrectly from Windows, make sure that you installed the correct printer with the supported driver and PostScript printer description ﬁle (ppd). If you are not sure which printer conﬁguration you have, print the Conﬁguration Page from the front panel’s Help Pages menu;...
Page 100: Sharing The Printer On A Network
Troubleshooting Sharing the printer on a network Driver, utility ﬁles, and front panel interactions If your printer is shared on a network, you can affect prints made by others when you download a utility ﬁle or change the printer’s default settings using the printer’s front panel menus or PhaserLink Printer Management software.
Page 101: Startup Page Prints Even Though It Is Disabled
Troubleshooting Startup page prints even though it is disabled If the printer detects a non-fatal error at power-up (for example, faulty printer ports and some memory failures), the Startup Page prints, even if you have disabled it. In this case, the page contains one or more of the error messages listed in the following table.
Page 102: Postscript Printing Errors
Troubleshooting PostScript printing errors If your printer reports a PostScript error when printing from Adobe PageMaker, Adobe FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect version of the PostScript Printer Description File (PPD). Refer to the printer’s Setup Guide for instructions on installing printer description ﬁles.
Page 103: Enabling The Postscript Error Handler
Troubleshooting Enabling the PostScript error handler The error handling utility helps diagnose problems when a job doesn’t print; it provides a PostScript error-handling function to help determine the cause of some PostScript printing problems. When the error handler is enabled, PostScript errors and other status information are printed.
Page 104: Error Codes
Troubleshooting Error codes If the printer’s front panel displays a message Error XX, ﬁnd the error code in this table and follow the instructions for resolving the problem. Error User Corrective Action Remove and re-install black Toner Cartridge, then turn the printer Error 01 off and on.
Page 105 Troubleshooting Error User Corrective Action Remove and re-install Imaging Unit (make sure that Imaging Unit Error 21 is locked in place). Turn the printer off, then on. Replace Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on. If problem persists for Error 30, clean the sensor.
Page 106 Troubleshooting Error User Corrective Action , and Turn the printer off, then on. Error 70 If problem persists, check www2.tek.com/merlin/tko and/or contact Service. Remove and re-install Imaging Unit. Turn the printer off, then on. Error 73 Replace Imaging Unit. Turn the printer off, then on. If problem persists, check www2.tek.com/merlin/tko and/or contact Service.
Page 107: Clearing A Media Jam
Troubleshooting Clearing a media jam If the printer has frequent media jams, make sure that you follow these guidelines: Always use high-quality laser paper, recommended labels, and Tektronix transparencies, glossy paper, and fabric transfer media. Make sure that you load specialty media only in the Multi-Purpose Tray and that you set the Media Thickness Switch to the correct setting for the media used.
Page 108: Jam At A
Troubleshooting Jam at A Solution 1 Open the left side door (if your printer has a Lower Tray Assembly installed, open the upper left side door). Remove the complete piece of jammed media. 0236-24 Solution 2 Remove the media tray (if your printer has a Lower Tray Assembly installed, remove the upper media tray).
Page 109: Jam At B
Troubleshooting Jam at B Solution 1 Open the lower left side door. Remove the complete piece of jammed media. 0236-22 Solution 2 Remove the selected media tray (middle or lower media tray). Remove the complete piece of jammed media from inside the printer. e tt A /L e tt...
Page 110: Jam At C
Troubleshooting Jam at C A U T I O N The Fuser is hot; to avoid personal injury, handle only the areas marked in blue. If desired, open the front door and wait for the Fuser to cool before touching it. Remove the Fuser: Open the printer’s front door.
Page 111 Troubleshooting Turn the Fuser’s large blue knob clockwise or counterclockwise to release the jammed media. Remove the complete piece of jammed media from the Fuser. 0236-31 Re-insert the Fuser Roll into the Fuser (press ﬁrmly to snap it into place); re-install the Fuser.
Page 112: Jam At D
Troubleshooting Jam at D Solution 1 A U T I O N The Fuser is hot; to avoid personal injury, handle only the areas marked in blue. If desired, open the front door and wait for the Fuser to cool before touching it. Check the exit opening for media that has jammed and folded like an accordion.
Page 113 Troubleshooting Solution 2 A U T I O N The Fuser is hot; to avoid personal injury, handle only the areas marked in blue. If desired, open the front door and wait for the Fuser to cool before touching it. Open the front door and the right side door.
Page 114: Jam At E
Troubleshooting Jam at E Solution 1 Remove the jammed media from the output tray. Open and close the printer’s front door to clear the error message in the front panel. e tt A /L 0236-33 Solution 2 Pull open the access door (above the plastic output tray) and remove the media.
Page 115: Jam At Multi-Purpose
Troubleshooting Jam at Multi-Purpose Remove all media in the Multi-Purpose Tray. Remove the complete piece of jammed media from the Multi-Purpose Tray. 0236-35 Make sure that you set the Media Thickness Switch for the media that you are using. Re-insert the media in the Multi-Purpose Tray. Open and close the printer’s front door to clear the error message in the front panel.
Page 116: Jam At Duplex Unit
Troubleshooting Jam at Duplex Unit Remove the Duplex Unit. Open the Duplex Unit and remove the jammed media. If paper is not in the Duplex Unit, open the right side door; paper may be jammed there. Close the Duplex Unit; press down to make sure that it snaps shut. Reinsert the Duplex Unit into the printer’s upper slot.
Page 117: Occasional Cleaning
Troubleshooting Occasional cleaning A U T I O N When using isopropyl alcohol for cleaning, make sure that the alcohol is at least 90% pure, obtainable from your local pharmacy. (Never use rubbing alcohol or alcohol with additives; it can damage the printer.) You can also use pre-soaked alcohol wipes (order number 006-7824-01).
Page 118 Troubleshooting Regularly scheduled cleaning is not necessary for this printer. However, if your printer experiences frequent media jams, clean these printer parts: Paper-pick rollers Use the cleaning tray with 90% pure isopropyl alcohol. Refer to the front panel’s Cleaning Instructions page. Paper-feed rollers ) on the Lower Tray Assembly Use a lint-free cloth with 90% pure isopropyl alcohol.
Page 119: Printing The Cleaning
Troubleshooting Printing the cleaning page The printer contains instructions for cleaning the rollers and Duplex Unit. At the printer’s front panel, press Menu. Scroll to Cleaning. Press Menu; this message appears: Print Instructions <--- ---> Print Press Print. Phaser Color Printer ®...
Page 120: Cleaning The Sensor
Troubleshooting Cleaning the sensor If your printer’s front panel displays Error 30, clean the sensor inside the printer. Turn the printer off and open the printer’s front door. Remove the Imaging Unit: Loosen the two thumbscrews by turning them counterclockwise. Turn the lower lever 180˚...
Page 121: Printer Management
Chapter Printer Management PhaserLink™ Printer Management software PhaserLink Printer Management software is a printer management tool that uses World Wide Web technology to provide printer information and functionality: Job status Printer usage Routine troubleshooting Conﬁguration of printer settings PhaserLink requires a TCP/IP connection. To access PhaserLink information, enter your printer’s Internet address in a web browser.
Page 122: Usage Profile
Printer Management Usage Proﬁle Usage Proﬁle provides a proactive strategy for service, maintenance, and administration of your printer. You can keep track of most printer parameters in more detail than even PhaserLink provides. Information in the Usage Proﬁle Report includes: Remaining life of consumables Paper versus transparency usage Percent coverage by job or printer history...
Page 123: Job Accounting
Printer Management Job Accounting The printer stores a log ﬁle containing information about jobs printed. The ﬁle is a list of job accounting records. Each record contains ﬁelds such as user name, job name, pages printed, job times, and ink used. Job accounting is available through the PhaserShare Administrator and PhaserLink Printer Management software.
Page 124: Enabling And Disabling The Startup Page
Printer Management Enabling and disabling the Startup Page You can choose to have a Startup Page print each time the printer is turned on or reset, or you can disable the Startup Page. There are three methods for enabling/disabling the Startup Page: From PhaserLink Printer Management software Refer to the PhaserShare Networking Manual for information on using your World Wide Web browser to access the printer.
Page 125: Changing The Energy Star Timeout
Printer Management Changing the Energy Star timeout When the printer is idle for the time set in the Energy Star front panel menu, the printer cools down completely. When the printer exits the Energy Star mode, it is ready to print in about 90 seconds. The Energy Star default is set to 1 hour.
Page 126: Protected Mode For The Front Panel Menu
Printer Management Protected mode for the front panel menu System administrators can control user access to the front panel menus with the following utility ﬁles (refer to page 135 for instructions on dowloading utility ﬁles): Macintosh utility ﬁles: Menu Short (limits menu access) Menu Long (expands menus) PC utility ﬁles: MENUSHRT.PS (limits menu access)
Page 127: Using Color
Chapter Using Color Print-quality modes Mode Resolution Printing speed Description (dots-per-inch) on laser paper (pages-per- minute) Fast 600 x 600 dpi 16 ppm Fastest gray scale printing. Monochrome Recommended for documents containing large amounts of black text. Fast Color 600 x 600 dpi 5.3 ppm Fastest full-color output.
Page 128: Color Corrections
Using Color Color corrections The printer provides TekColor Dynamic Correction, which consists of the following color correction modes: Color correction mode Description Front panel Driver selection selection Automatic Default setting. Automatically selects the optimum Automatic color correction for speed, vividness, and saturation. SWOP Press Speciﬁcation for Web Offset Publications.
Page 129: Controlling Color Density
Using Color Controlling color density The printer’s front panel lets you adjust the density of toner applied to media, compensating for the changes in color intensity that occur as components age. Follow these steps to adjust the color density. Print the Color Reference Page On the front panel, press Menu.
Page 130 Using Color Compare the printer’s current density on the Color Reference Page with the Color Density Samples (found in the printer’s User Guide). Place the Color Reference Page on at least two sheets of clean white paper in a well-lighted area. Align the Color Density Samples over the Color Reference Page.
Page 131 Using Color Adjust the colors Use the Calibrate Colors menu in the printer’s front panel to adjust the density according to the values you recording in the previous procedure. Scroll to Adjust Each Color and press Menu. Adjust cyan:+1 <---- ---->...
Page 132 Using Color This table shows the selections available in the Calibrate Colors menu. Calibrate Colors menu selections Menu item* What it does How it works Adjust light/dark Lightens or darkens all toner Press Menu. <---- ----> Menu colors. Lighter/Darker:+0 Lightens or darkens all toner To lighten colors, press <---- ---->...
Page 133: Printing The Color Sampler Charts
Using Color Printing the Color Sampler Charts Overview Color sampler charts are colored rectangles with each color’s component values; they help you select colors in an application that can be reproduced on your printer. Component values are percentages of each color — CMYK (Cyan, Magenta, Yellow, Black), RGB (Red, Green, Blue), or HSB (Hue, Saturation, Brightness) —...
Page 134 Using Color Color charts Which color chart you print and use depends on how your application selects color. For information on color selection, refer to the application’s documentation, then print one or more of the color sampler charts. Each color sampler chart is several pages long; print them in panels and connect them to form a wall chart or place in a binder for easy reference.
Page 135: Printing Samplers From A Macintosh
Using Color Printing samplers from a Macintosh O T E Use the same color correction to print the chart and to print from your application. Any other color correction selection in the driver causes colors to print differently than expected. Installing color correction ﬁles From the printer’s CD-ROM, run the Installer application.
Page 136 Using Color Printing a color sampler chart From your computer’s hard disk, open the PhaserTools folder. Double-click Apple Printer Utility; a Printer Selector dialog box appears: Under AppleTalk Zones, select your printer’s zone. Under Printers, select your printer. Click Open Printer. From the Utilities menu, select Send PostScript File.
Page 137: Printing Samplers From A Pc
Using Color Printing samplers from a PC O T E Use the same color correction to print the chart and to print from your application. Any other color correction selection in the driver causes colors to print differently than expected. Installing color correction ﬁles From the printer’s CD-ROM, run setup.exe.
Page 138 Using Color Printing a color sampler chart Open the PHSRTOOL directory. Open the SAMPLERS subdirectory. Send to the printer the desired color sampler chart: PC users: Use the DOS COPY command. Workstation users: Send the ﬁle to the printer as you would any PostScript ﬁle.
Page 139: Printing A Color Sampler Chart From The Front Panel
Using Color Printing a color sampler chart from the front panel O T E The HSB (Hue, Saturation, Brightness) color sampler chart and the PANTONE Color sampler chart cannot be printed from the front panel. To print a PANTONE Color chart, refer to “Printing the PANTONE® Color Chart” on page 133. Decide which color correction to use;...
Page 140: Pantone® Color Files
Using Color ® PANTONE Color Files For the latest information on color libraries, visit the Tektronix web site at www.tek.com/Color_Printers/ or contact your local Tektronix reseller. PANTONE Color ﬁles for your printer include color library ﬁles for speciﬁc applications and a PANTONE Color sampler chart. ®...
Page 141 Using Color For ﬁnal output on a color printing press For colors to be printed as a process color (no spot colors), follow these steps: Open the application. Before separating the ﬁle for printing press plates, replace the printer’s PANTONE process Colors with standard PANTONE Colors. ®...
Page 142: Installing The Pantone® Color Files
Using Color ® Installing the PANTONE Color ﬁles Macintosh From the printer’s CD-ROM, use the Installer application. From the Custom Install window, install the following: ® PANTONE Color Files Printer Utilities From the printer’s CD-ROM, run setup.exe. Select Custom Install. From the Custom Install window, install the following: ®...
Page 143: Printing The Pantone® Color Chart
Using Color ® Printing the PANTONE Color Chart Macintosh Printing individual pages from Acrobat Reader You will need to install Acrobat Reader if you want to print individual ® pages from the PANTONE Color chart. Insert the CD-ROM in your computer’s drive, go to the Manuals folder, and install Acrobat Reader onto your computer’s hard disk;...
Page 144 Using Color Printing individual pages from Acrobat Reader You will need to install Acrobat Reader if you want to print individual ® pages from the PANTONE Color chart. Insert the CD-ROM in your computer’s drive, go to the Manuals directory, and install Acrobat Reader onto your computer’s hard disk;...
Page 145: Using Printer Utilities
Chapter Using Printer Utilities In addition to using the printer’s front panel or the options in a supported driver, the printer’s utility ﬁles offer another method for changing the way the printer operates. In some cases, a selection can only be made with a utility ﬁle. Utility ﬁles control print features such as color correction and enabling or disabling the Startup Page.
Page 146 Using Printer Utilities From the printer’s CD-ROM, run the Installer application. Select Custom Install. Select Printer Utilities. From your computer’s hard disk, open the PhaserTools folder. Open the Printer Utilities folder. From the PhaserTools folder, double-click Apple Printer Utility. In the Printer Selector dialog box, make the following selections: Under AppleTalk Zones, select your printer’s zone.
Page 147: Using The Apple Printer Utility To Perform Other Tasks
Using Printer Utilities Using the Apple Printer Utility to perform other tasks In addition to downloading PostScript ﬁles and fonts, you can use the Apple Printer Utility to perform the following specialized tasks: Turning on/off the Startup Page From the PhaserTools folder, double-click Apple Printer Utility. In the Printer Selector dialog box, make the following selections: Under AppleTalk Zones, select your printer’s zone.
Page 148: Downloading Files From A Pc
Using Printer Utilities Downloading ﬁles from a PC Windows 3.1 From the printer’s CD-ROM, run setup.exe. Select Custom Install. Select Printer Utilities. From your computer’s hard disk, open the PHSRTOOL directory. Open the PHSR740 subdirectory. Select the utility ﬁle you want to send to the printer, for example RESET.PS. From the File menu, select Copy;...
Page 149 Using Printer Utilities Windows NT From the printer’s CD-ROM, run setup.exe. Select Custom Install. Select Printer Utilities. Select the utility ﬁle you want to send to the printer, for example RESET.PS. In the taskbar on your screen, click Start. In the menu that appears, select Programs. Select MS-DOS Prompt.
Page 150: Downloading Files From The Tektronix World Wide Web Site
Using Printer Utilities Downloading ﬁles from the Tektronix World Wide Web site Tektronix has a site on the World Wide Web that you can reach from a web browser, at the following address: www.tek.com/Color_Printers/ At the Tektronix Color Printer home page, explore options such as customer support documents and new product information.
Page 151: Downloading Files From The Tektronix Ftp Server
Using Printer Utilities Downloading ﬁles from the Tektronix ftp server Utility ﬁles included on the printer’s CD-ROM let you set up the printer from UNIX and VMS workstations to select between media trays, print quality modes, color correction modes and other features. If you don’t have the means to transfer these ﬁles from the CD-ROM, you can request ﬁles from the Tektronix anonymous ftp server.
Page 153: Connecting Peripheral Devices
Chapter Connecting Peripheral Devices Your printer’s optional SCSI (Small Computer System Interface) port is used for connecting external hard disk drives and scanners — all are SCSI devices. The Plus, Duplex, and Extended conﬁgurations of the printer include support for SCSI devices;...
Page 154: Connecting Scsi Devices
Connecting Peripheral Devices Connecting SCSI devices Required items A SCSI peripheral cable for each SCSI device. The printer uses a SCSI-2, 50-pin connector. One SCSI cable terminator, unless one of the SCSI devices has an internal terminator. To order supplies and accessories, contact your local dealer or visit the Tektronix web site at www.tek.com/Color_Printers/supplies.
Page 155: Connecting One Scsi Device
Connecting Peripheral Devices Connecting one SCSI device A U T I O N To avoid damaging components, before you connect or disconnect a SCSI cable, turn off the printer, then turn off the SCSI device. Turn off the printer and the SCSI device. On the SCSI device, set a unique SCSI ID number (0 –...
Page 156: Connecting Multiple Scsi Devices
Connecting Peripheral Devices Connecting multiple SCSI devices A U T I O N To avoid damaging components, before you connect or disconnect a SCSI cable, turn off the printer and all SCSI devices. Before you turn on the printer, turn on the SCSI devices. Turn off the printer ﬁrst, then turn off the SCSI devices.
Page 157: Initializing A Formatted Scsi Device
Connecting Peripheral Devices Initializing a formatted SCSI device Most external hard disks are formatted at the factory and only need to be initialized. Macintosh users From the printer’s CD-ROM, run the Installer application. Select Custom Install. Select Printer Utilities. From your computer’s hard disk, open the PhaserTools folder.
Page 158: Enabling And Disabling Sysstart Job Execution
Connecting Peripheral Devices Enabling and disabling SysStart Job execution You may load a startup (Sys/Start) ﬁle onto an external hard disk. The Sys/Start job ﬁle is similar to an init ﬁle: When you turn on the printer, the ﬁle executes — providing that Sys/Start has been enabled through a control ﬁle downloaded to the printer.
Page 159: Using Your Printer With A Scanner
Chapter Using Your Printer with a Scanner Overview By attaching a recommended scanner to your printer, you can use the printer as a color copier. Settings for copies are made at the printer’s front panel. For example, you can specify the number of copies, reduce or enlarge prints, adjust the color saturation, and select color, gray scale, or black-and-white copying.
Page 160: Making Copies
Using Your Printer with a Scanner Making copies Copying a single page Making a copy with your scanner and printer is similar to making a copy with a photocopier: Raise the scanner’s document cover. Place the original image face-down on the scanner’s glass; position the image in your scanner according to your scanner’s instructions.
Page 161: Copying Multiple Pages With An Auto-Document Feeder
Using Your Printer with a Scanner Copying multiple pages with an Auto-Document Feeder If your scanner is equipped with an Auto-Document Feeder (ADF), you can copy an entire set of originals at one time and produce multiple, collated copies. Make sure that no originals are on the scanner bed. Insert the stack of originals in the ADF (refer to your scanner’s documentation).
Page 162: Using The Front Panel Copier Menu
Using Your Printer with a Scanner Using the front panel Copier Menu The printer allows you to control the settings listed in the table below. From the printer’s Help Pages menu, select Menu Map to print a Copier Menu. Copier menu setting Purpose # of Copies Selects up to 999 copies.
Page 163: Copier Menu
Using Your Printer with a Scanner Copier Menu Press Copier # of Copies Exit Menu Copy Color Image Grayscale Color Mode Color Text Black / White Exit Menu Copy Lighten / Darken Exit Menu Copy Color Saturation Exit Menu Copy Zoom Exit Menu...
Page 164: Placing And Scaling Images
Using Your Printer with a Scanner Placing and scaling images Copying at 100% scale When you copy originals at 100% scale, the copy image is the same size as the original. Note however, that printers are typically unable to print to the extreme edges of the print media;...
Page 165: Copying To Fit Full-Bleed Images
Using Your Printer with a Scanner Copying to ﬁt full-bleed images If your original’s image extends to its outer edges — often called a full-bleed image — and you wish to copy the entire image, set Zoom to approximately 95%. The full image will be printed, at a slightly reduced scale, within the printer’s maximum printable area.
Page 166: Scaling Images Using Zoom
Using Your Printer with a Scanner Scaling images using Zoom You can reduce or enlarge an original image using the Zoom function. Original print Find a small, full-bleed original image. Original on scanner’s glass Place the original face-down in your scanner. Use the front panel menu to set the Zoom to a value such as 200%.
Page 167: Regulatory Information And Specifications
Chapter Regulatory Information and Specifications Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limits applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté...
Page 168: Declaration Of Conformity
Regulatory Information and Specifications Declaration of conformity for 220-230 VAC equipment Tektronix, Inc. Color Printing and Imaging Division P.O. Box 1000 Wilsonville, Oregon 97070-1000 U.S.A. declares, under our sole responsibility, that the products Phaser 740 printer (Z740) and Phaser 740L (Z740L) to which this declaration relates, is in conformity with the following standard(s) or other normative document(s): For the...
Page 169: Fcc Class B Device
Regulatory Information and Specifications FCC Class B device for 220-230 VAC equipment The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with Tektronix’ instructions, it may cause interference with radio and television reception. This equipment has been tested and veriﬁed to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 170: Material Safety Data Sheets
Regulatory Information and Specifications Material Safety Data Sheets Proper management of environmental resources protects the well-being of our employees, customers, shareholders, and the communities we are a part of worldwide. Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws, regulations, and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate.
Page 171: Msds For Toner
Regulatory Information and Specifications MSDS for Toner Section 1 – Product Identiﬁcation Trade Names: Tektronix Part Number: Black Toner Cartridge 016-1656-00, 016-1684-00 Cyan Toner Cartridge 016-1657-00, 016-1685-00 Magenta Toner Cartridge 016-1658-00, 016-1686-00 Yellow Toner Cartridge 016-1659-00, 016-1687-00 ® Product Use: Tektronix Phaser 740 and 740L printers Section 2 –...
Page 172 Regulatory Information and Specifications Section 9 – Physical And Chemical Properties Appearance: Black, blue, red, or yellow powders. Odor: None. Solubility: Not water-soluble. Section 10 – Stability And Reactivity Stability: Stable. Incompatibility With Other Materials: Strong acid or alkaline materials. Hazardous Polymerization: Will not occur.
Page 173 Regulatory Information and Specifications Speciﬁcations Operating range: temperature and humidity The operating range is contained within the temperature/humidity space deﬁned by the following points: Celsius: 15.5 C, 10% RH 32.2 C / 10% RH 32.2 C / 60% RH 25.5 C / 80% RH 15.5 C / 80% RH...
Page 174 Regulatory Information and Specifications Power Consumption Meets Energy Star power conservation requirements. State Average power Continuous printing 380 W Idle 115 W Energy Star 45 W or under Dimensions of standard unit (without Lower Tray Assembly) Height: 464 mm (18.3 in.) Depth: 501 mm (19.7 in.) Width: 507 mm (20* in.) *782 mm (30.8 in.) with the output tray...
Page 175 Index 2-sided printing 26 coated paper ordering information 6 collating multiple copies 40 color charts adjusting CMYK 124 color density 119 HSB 124 low-resolution images 44 printing scale of copies 154 from a Macintosh 125 adjusting margins from a PC 127 duplex print 35 from the front panel 129 single-sided print 33...
Page 176 downloading ﬁles from servers fonts Tektronix ftp server 141 adding a hard disk 143 World Wide Web 140 downloading 37 downloading ﬁles to the printer sampler, printing 39 Apple Printer Utility 135 TrueType 37 Macintosh 135 Windows 38 PC 138 FONTS.PS, PC utility ﬁle 39 Windows 3.1 138 frequency range 163...
Page 177 hints loading the paper tray 9 envelopes 21 loading the paper tray, capacity 9 media 8 loading the transparency tray, capacity 10 Output Order 45 loading transparencies 10 printing 19 LocalTalk Quick Collate 40 problems 79 transparencies 11 low-resolution images, adjusting for 44 HSB Sampler, Macintosh utility ﬁle 125 HSB.PS, PC utility ﬁle 127 Macintosh utility ﬁles 135...
Page 178 media thickness switch 13 paper card stock 18 handling 84 envelopes 20 ordering information 6 fabric transfer media 24 picking errors 80 glossy coated paper 18 sizes and image area 7 laser labels 22 trays, ordering 5 letterhead 16 paper limit indicator, Multi-Purpose Tray 14 transparencies 15 paper sizes, description 7 Menu Long, Macintosh utility ﬁle 116...
Page 179 pre-cut labels, loading 22 Presentation print mode 117 scale, reducing 155 previewing a job 42 scaling copies using Zoom 156 primary fusing 163 scaling images 154 primary voltage ranges 163 using PhaserPrint 52 print area 7 with Scan Area 156 print features with Zoom 156 automatic tray switching 44...
Page 180 telephone numbers automated fax system 65 usage proﬁle reports customer support 64 general 112 temperature and humidity, operating range 163 user-replaceable components 57 test print button, troubleshooting 79 utility ﬁles toner cartridges Macintosh, using 135 average life 58 PC, using 138 ordering information 58 troubleshooting 70 toner MSDS 161...
Page 181 ® Printed on recycled paper 0 7 1 - 0 2 3 6 - 0 0...

This manual is also suitable for:

Z740/n - phaser 740 color laser printerPhaser 740lPhaser 740Phaser 740 Phaser 740l

Tektronix Z740/DX - Phaser 740 Extended Color Laser Printer Instruction Manual

1 Color Printer Resources

2 Advanced Print Features

3 Consumables

Troubleshooting

Printer Management

6 Using Color

7 Using Printer Utilities

8 Connecting Peripheral Devices

Using Your Printer with a Scanner

10 Regulatory Information and Specifications

Quick Links

Troubleshooting

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Summary of Contents for Tektronix Z740/DX - Phaser 740 Extended Color Laser Printer

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Table of Contents