Tektronix Phaser 740 User Manual
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Tektronix Phaser 740 User Manual

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Download this manual See also: Service Manual, Instruction Manual
P H A S E R
®
7 4 0 a n d 7 4 0 L
L A S E R
P R I N T E R S
U s e r G u i d e
®
www.tek.com/Color_Printers/

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Summary of Contents for Tektronix Phaser 740

  • Page 1 P H A S E R ® 7 4 0 a n d 7 4 0 L L A S E R P R I N T E R S U s e r G u i d e ® www.tek.com/Color_Printers/...

  • Page 2: Table Of Contents

    Getting Help Symbols Note General information Caution Use caution or damage to the printer may result. Hot surface on or in the printer. Use caution to avoid personal injury. Copyright © 1998 by Tektronix, Inc. All rights reserved. ® ® Tektronix and Phaser are registered trademarks of Tektronix, Inc.
  • Page 3 Cyan 016-1686-00 Magenta Transparency Trays 016-1687-00 Yellow 110 volt Automatic Duplex / Lower Tray Assembly 220 volt Printer Cart Cleaning Kit Alcohol Cleaning Wipes Printer CD-ROM Printer Diskettes 500 sheets 500 sheets 100 sheets 100 sheets 50 sheets 50 sheets...

  • Page 4: Getting The Most From Your Printer

    Z740SS Tektronix Transparencies (50 sheets) Option 01 for Metric Color Kit Converts a Phaser 740L color-capable printer to a full-color printer by adding: three color toners Z740LCS and Real SUPPORT Converts the Phaser 740L product warranty from a 1-year return-to-depot to a 1-year on-site for the remainder of the warranty period.

  • Page 5: Printing

    Print Quality Modes Standard General-purpose mode for full-color printing. Premium Monochrome Highest-quality monochrome (gray scale) prints. Premium Highest-quality color prints. Requires Plus Features Near-photographic detail. Fast Monochrome Fastest gray scale printing. Recommended for documents with lots of black text. Fast Color Fastest full-color output.

  • Page 6: All About Media

    All About Media Paper Trays Laser paper only Tray sizes: A/Letter A4 Legal 60 - 90 g/m , 16 - 24 lb. 250-sheet capacity Use Tektronix media for best results Load only laser paper in the paper trays; specialty media (such as glossy paper, card stock, envelopes, and labels) must be loaded in the Multi-Purpose Tray.
  • Page 7 Multi-Purpose Tray Laser paper A/Letter A4 Legal 75 - 150 g/m , 20 - 40 lb. Tektronix transparencies A/Letter A4 Tektronix Glossy Coated paper A/Letter A4 Laser labels A/Letter A4 ® Recommended Avery labels (U.S.: 5160, 5164; Metric: L7162, L7165) Tektronix Fabric Transfer media A/Letter A4 Envelopes...
  • Page 8 Supported page sizes and image area The printer supports four media sizes, which you select in the Print screen (using a supported printer driver). Media Page size Letter 8.5 x 11 in. 210 x 297 mm Legal 8.5 x 14 in.

  • Page 9: Loading Media Trays

    Transparencies: Place the Tektronix logo strip face-up under the hooks. Tray capacity: Paper: Tektronix Transparencies: Keep the media level below the indicator on the tray’s label; otherwise, the printer may jam. 250 sheets 100 sheets Loading Media Trays 33100-48...

  • Page 10: Using The Multi-Purpose Tray

    Tektronix Fabric Transfer media Fabric Transfer The printer waits a minute for you to select the media type. After a minute, the job prints, using the previously selected media type. In the Print screen (using a supported driver), select Multi-Purpose Tray.
  • Page 11 Setting Media Thickness Manually select a media thickness for the most reliable paper-picking from the Multi-Purpose Tray. Open the left side door. The blue media thickness switch has three settings and is located on the paper feeder. Move the switch to the desired setting: Thin Standard laser paper 75 - 105 g/m (20 - 28 lb.)
  • Page 12 Loading specialty media Envelopes Never use envelopes with windows or metal clasps; they will damage the printer. Use envelopes that are at least #10-size. Tektronix Transparencies Letterhead 1 2 3 4 5 6 7 <105 g/m 28 lb. Never use media for inkjet printers; inkjet media may damage the Fuser.
  • Page 13 Paper 2nd Side For best results on double-sided printing, use 90 g/m (24 lb. bond) laser paper. Tektronix Fabric Transfer Feed Fabric Transfer Media one sheet at a time; otherwise the media may jam. Tektronix Glossy Coated Paper 33100-26...
  • Page 14 Short end enters first . Side to be printed is face-up . The edge where you place the stamp enters the printer first in some applications; make a test print before proceeding. At the front panel prompt, scroll to Card or Envelope and press OK.
  • Page 15 Paper Size: #10 Envelope Orientation: Landscape In the Print screen (using a supported printer driver), make this selection and send the job to the printer. Paper Source: Multi-Purpose Tray Guidelines for envelope printing Use envelopes that are at least #10-size (4.13 x 9.5 in.
  • Page 16 Adjust the printer’s media thickness switch to Thick. Insert the label sheets (maximum capacity is 30 sheets): Side to be printed is face-up . The top of the sheet enters the printer first . At the front panel prompt, scroll to Label and press OK. L7162...
  • Page 17 When selecting Label as the media type, the printer requires that room temperature be cooler than 27˚ C (81˚ F). If the temperature is above this, the printer reports an error and stops printing.

  • Page 18: Duplex Printing

    Make sure that the Duplex Unit is inserted in the printer’s upper (a) slot. Never put media in the Duplex Unit; the printer will report a media jam. Load 75 - 90 g/m (20 - 24 lb.) paper in the paper tray.
  • Page 19 Decide on a binding preference (how the page turns) for Step 5: Long-Edge binding Short-Edge binding 33100-28 In the Print screen, select the Duplex option and a binding preference: Macintosh Drivers: From the pull-down menu, choose Layout. LaserWriter 8.5.1 Select Print on Both Sides. Select a binding preference.
  • Page 20 (This selection is application-specific). Insert paper with the side to be printed face-up . This example shows letterhead paper. In the printer’s front panel, select the media type at the prompt. Front panel selection Media type Standard laser paper 90 - 105 g/m...
  • Page 21 Heavy laser paper 109 - 150 g/m In the Print screen (using a supported driver), select Multi-Purpose Tray as the Paper Source or Tray Selection. Send the job to the printer. Remove the printed paper from the output tray. 1 2 3 4 5 6 7 , 24 - 28 lb.

  • Page 22: Front Panel Messages

    Media has been loaded in the Multi-Purpose Tray; select that media type in the front panel. Press the arrows to scroll to the appropriate media type; press OK. The printer waits a minute for you to select a media type at the front panel prompt.

  • Page 23: Troubleshooting Print Quality

    Troubleshooting Print Quality If you notice a problem with the quality of your prints, the probable solution is replacing one of the consumables. Keep in mind this basic guideline: If the symptom appears in a single color: Replace the Toner Cartridge . If the symptom appears in all colors: Replace the Imaging Unit, or Fuser, or Fuser Roll, or Main Charge Grid, or Transfer Kit .
  • Page 24 Troubleshooting Symptom: In one color only? 1 color has many vertical streaks. 1 color has a light vertical streak. 1 color is light or faded. Solution: Replace that color Toner Cartridge. Replace the Toner Cartridge. Adjust the color density (see page 38).
  • Page 25 Symptom: In all four colors? Streak through all 4 colors. Spot in the same place on the page in all 4 colors. Random spots appear on every page. Solution: 1) Choice of media or Replace Imaging Unit, or Fuser, or Fuser Roll. Use Tektronix media.
  • Page 26 Symptom: In all four colors? Prints are black (edge to edge). All 4 colors are extremely faded. Each page has a chipped corner. Solution: 1) Choice of media or Replace Imaging Unit, or Fuser, or Fuser Roll or Main Charge Grid. Remove, then re-insert the Main Charge Grid.
  • Page 27 Symptom: In all four colors? Pieces of the printed image are missing and reappear out of place, approximately 129 mm (5 in.) down the page. Hints Media frequently wraps around Use Tektronix media. the Fuser ( Jam at C Print 10-20 blank pages of plain paper. To avoid jams with Tektronix transparencies, make sure that the logo strip is loaded face-down for the Multi-Purpose Tray and face-up for the transparency tray.

  • Page 28: Media Jams

    When using the Multi-Purpose Tray, always set the media thickness switch for the media you are using. See page 9. If the printer frequently reports Jam at Multi- Purpose, move the media thickness switch to a thicker setting. Locating a jam The front panel reports Jam at <Location>.
  • Page 29 Solution 1 Solution 2 Remove the media tray; Open the left side door; remove the jammed media remove the jammed media. from inside the printer. 33100-08 Jam at B Solution 1 Open the lower left side door and remove the jammed media.
  • Page 30 Jam at C Remove the Fuser: Open the printer’s front door. Turn the small blue thumbscrew counterclockwise to unlock the Fuser. Press the safety catch and slide the Fuser out of the printer. Remove the Fuser Roll: Press out on the two tabs to unlock the Fuser Roll.
  • Page 31 Jam at D Solution 1 Open the front door. Pull open the access door; the media is visible. Turn the Fuser’s large blue knob counterclockwise . Remove the media. If the Fuser knob will not turn, do not force it or you may damage the Fuser.
  • Page 32 (above the plastic output tray) and remove the media. e tt A /L 33100-15 Open and close the printer’s front door to clear the error message. Jam at Multi-Purpose Tray Remove all media in the Multi-Purpose Tray. Remove the jammed media from the Multi-Purpose Tray.
  • Page 33 Jam at Duplex Unit Remove the Duplex Unit (it is in the printer’s upper slot). Open the Duplex Unit. Remove the jammed media. If paper is not in the Duplex Unit, open the right side door; paper may be jammed there.

  • Page 34: Occasional Cleaning

    Occasional Cleaning If your printer experiences frequent media jams, clean the rollers. Instructions are included in these locations: Cleaning menu in the front panel Video clips on the printer’s CD-ROM Print the cleaning instructions On the printer’s front panel, press Menu.

  • Page 35: Printing Help Pages From The Front Panel

    Phaser Color Printer ® Black Usage Profile Cyan Magenta Yellow Print the menu map from the front panel; keep it by the printer for easy reference. Help Pages Color Printer scrolls backward Exit exits without a change scrolls forward accepts the new setting...

  • Page 36: Consumables Information

    Consumables Information Using the Consumables Page Toner life remaining: More than 500 pages remaining at 5% coverage Less than 500 pages remaining at 5% coverage % Remaining gauge for all other consumables Count Average Toner Coverage per Color Date of installation Consumables Information Remaining: >500 @ 5% coverage average coverage/page:...
  • Page 37 Provides in-depth information on printer usage: Consumables used Tray and media selections Printer interventions Analysis of usage rates For detailed information on the Usage Profile report, refer to “Printer Management” on the printer’s CD-ROM or web site. Phaser Color Printer ®...
  • Page 38 PhaserLink requires a TCP/IP connection. To access PhaserLink information, enter your printer’s Internet address in a web browser. For detailed information on PhaserLink, refer to “Printer Management” on the printer’s CD-ROM or web site. Or enter this address in your web browser:...

  • Page 39: Consumables

    The replacement frequency varies with the complexity of the prints, the percentage of coverage, and media type. Printing on specialty media may reduce consumable life. Refer to “User-replaceable components” on the printer’s CD-ROM or web site for more details. Average Life* 15,000 pages...

  • Page 40: Controlling Color Density

    When colors look faded, adjust the toner color density to extend the life of the components. Print and use the Color Reference Page In the printer’s front panel, scroll to Calibrate Colors, press Menu and print the Color Reference Page. Compare the Color Reference Page to the Color Density Samples on page 39.
  • Page 41 Color Density Samples Color Density Samples Phaser 740 Color Laser Printer ® ® Phaser 740 Color Laser Printer...

  • Page 43: Getting More Information

    Getting More Information Find detailed printer information in any of these locations. Printer CD-ROM Advanced Features and Troubleshooting Consumables instructions Cleaning instructions Setup Guide Network manuals Repacking instructions Printer drivers Direct link to World Wide Tektronix Web Site Product and supplies information...

  • Page 44: Getting Help

    Getting Help Online Services World Wide Web: www.tek.com/Color_Printers/ TekSMART™ Knowledge Base: www2.tek.com/merlin/tko Technical support: www.tek.com/Color_Printers/support/colcare.html Current software: www.tek.com/Color_Printers/support/software.html Anonymous ftp server: ftp.tek.com/Color_Printers Subscribe to email update notices: www.tek.com/Color_Printers/support/subscribe.html Tektronix Bulletin Board Service: (503) 685-4504 Supplies Information on local Tektronix dealers www.tek.com/Color_Printers/contacts U.

This manual is also suitable for:

Phaser 740lZ740/n - phaser 740 color laser printerZ740/p - phaser 740 plus color laser printerPhaser 740l

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