Pre-Install Questions For Customers - Tektronix Phaser 600 Service Manual

2
Installing the Printer and Drivers

Pre-install questions for customers

2-2 Phaser 600 Color Printer
Prior to installing the printer, you should contact the customer and verify that he
or she has prepared an appropriate location for the printer. You will also want to
ensure that you have all the information you need to install the printer at the
customer's site.
Ask the customer the following:
Customer's name ___________________________________________________
Address ___________________________________________________________
Phone number _____________________________________________________
What type of computers will be networked to the printer?
PC ______________
UNIX____________
Which type of host-to-printer connection will be used:
serial
What kind of network environment will the printer be installed into?
Hardware
LocalTalk
Token Ring
ThinNet (10Base2)
Twisted Pair (10BaseT)
In the event that the printer is to be installed into a network
environment, will a network administrator be available to help in
assigning network names and addresses for the printer?
Administrator's name __________________________
Phone Number________________________________
In the event that the printer is to be installed in a TCP/IP network, has
the network administrator assigned a printer name and the
appropriate addresses for the printer?
Printer Name _____________________
Printer IP address__________________
Net Mask _________________________
Broadcast address _________________
Gateway__________________________
What software application packages will be used with the printer?
(Some applications require special printing utility files.)
_____________________________________________
Macintosh___________
other _______________
parallel
Protocols
EtherTalk
TCP/IP
Novell NetWare
other _______________