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6.7.6 Announcement box
In this menu you can read announcements sent by the operator.
6.7.7 Region status
This menu displays the specific regional data according to the country this product is developed for.
7.0 TRoUblEshooTIng
There may be many reasons that affect the correct operation of your receiver. If the receiver does
not work as you expect, please follow the steps outlined below. If after performing these operations,
the receiver does not work well, contact your dealer or service centre in your area. Do not open the
receiver cover. This action will damage the warranty seals and warranty repairs will be denied.
Problem
The mode
The power plug is not connected
indicator does
not light up
The receiver is connected to the
main power through an extender
and the power is OFF.
No signal
The antenna is disconnected.
found
The antenna is damaged/
misaligned.
The cable between the antenna
and the receiver is damaged.
Possible bad connections in the
cable system.
Out of digital signal area.
The active antenna requires
turning the antenna power/
external power ON.
No picture or
HDMI/SCART/AV is not selected on
sound on TV
your TV or the amplifier or is set
to a higher resolution than the TV
supports
TV is not switched on
Connections are not done properly.
Quality of connected cables
insufficient.
Video with
Low signal level due to bad
"mosaic", audio
weather conditions.
is noisy or A/V
The antenna is damaged or
disappears
covered by ice (winter time).
from time to
Damaged cable from antenna to
time
receiver.
The indoor antenna has been
moved from a good position and
does not provide the necessary
signal level anymore.
20
Possible reason
Remedy
Check the connection of the receiver to the
main power.
Turn the power extender ON.
Connect the antenna cable.
Check the antenna and its position.
Make sure that the cable is in good
condition.
Check proper connections.
Check with your dealer.
Make sure to enable antenna power from
the receiver menu (see chapter 6.2.1) or use
an external power supply.
Switch to correct TV input
Select lower resolution via receiver
Switch on TV
Please ensure that the connections are
done correctly and are fitting well to the
connected input/output Check that the
quality of all cables is good. Reconnect all
cables between the receiver and TV set.
For good signal reception you may need to
realign/replace antenna.
Check the antenna and cables.
Setup the antenna at a better position.
Check the signal level and quality (see
chapter 5.3.2)
PART 2 • English
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