Troubleshooting - Strong SRT 4935II User Manual

7. Troubleshooting

There may be various reasons for the abnormal operation of the unit. Therefore, if the unit does
not work properly, check it according to the procedures shown in the table below:
Problem
The LED light on the
front panel does not light
No Picture or sound
Black-and-white
screen or V-Hold
The remote controller
is not working
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Possible causes
The AC power cord is
disconnected.
Wrong connection of the
video/audio output to the
TV input terminal.
Wrong connection of the
satellite antenna cable.
Wrong direction of the
satellite antenna.
No signal or weak signal.
Wrong setting of channel
information in the MENU
screen.
Your TV mode (PAL/NTSC)
is different from the satellite
broadcasting mode.
Batteries are exhausted.
Fluorescent light is interfering
with the remote controller.
Remote controller is
incorrectly aimed.
Remedy
Connect the power cord properly
into the power socket.
Connect the two terminals
correctly with RCA or HDMI cable(s).
Connect the antenna cable
correctly.
Adjust the direction of the
antenna.
Check the cable connections,
the LNB and other equipment
connected between the LNB and
the receiver, or adjust the antenna.
Type the setting values correctly.
Use a TV of the same mode.
Connect a NTSC/PAL converter
between the receiver and the TV.
Change the batteries.
Switch off the light.
Aim the remote control at the
receiver.
2015-06-16 오후 2:21:55