Upgrade By Usb; Troubleshooting - Strong SRT 8215 Installation Instructions Manual

Digital terrestrial hd receiver
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7.6 Upgrade by USB

This feature allows you to update the receiver software via the USB port. When a new software is
available for your receiver, it can be downloaded from our website www.strong.tv.
Place the software file (unzipped) in the root directory of your USB storage device (memory stick etc.)
and connect the device to the USB port of the receiver. First a message box will appear that a USB
device is found.
Then go to the Tools menu and select the Upgrade By USB option. Select the correct file in the list. Use
p q to highlight Start and press OK to start update. When ready, the unit will reboot automatically.
NOTE:
WARNING:
WARNING:

8.0 TROUBLESHOOTING

There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline or send email to our Support via www.strong.tv. Do NOT try to
open or disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem
LED indicator and
LED display are not
switching on.
No signal found
No picture or sound
on TV or amplifier
18
If, after a software update, the receiver should behave in an unexpected
way, please perform a factory reset as well. See chapter 7.5.2..
After an update the receiver restarts automatically. During the upgrade
process NEVER disconnect the receiver from the mains or switch off the
power! Doing so might damage your receiver and will void warranty!
Old channel list and favourites will be overwritten.
Possible cause
The mains lead is unplugged.
Power adaptor not in mains
or 12volt plug not correct
inserted.
The antenna is disconnected
The antenna is damaged/
misaligned
Out of digital signal area
Active antenna requires to
switch ON the antenna power/
external power
HDMI or SCART is not selected
on your TV or amplifier or the
unit is set to higher resolution
as the TV supports.
TV/amplifier is not switched on
What to do
Check if adaptor in in main connection
and it got power. Check 12Volt connector
is in the receiver.
Check the lead of the antenna
Check the antenna
Check with your dealer
Switch the antenna power of the receiver
ON/connect external power
Switch to correct TV/amplifier input
Select lower resolution on receiver
Switch TV/amplifier on.
Check if S/PDIF connection is used.

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