Troubleshooting
General Troubleshooting
This section includes:
•
Printer has Two Power Switches ............................................................................................................................... 190
•
Restarting the Printer ................................................................................................................................................... 191
•
Printer Does Not Turn On ............................................................................................................................................ 191
•
•
Printing Takes Too Long .............................................................................................................................................. 192
•
Document Prints From Wrong Tray ........................................................................................................................ 192
•
Document Fails to Print ............................................................................................................................................... 192
•
Printer is Making Unusual Noises ............................................................................................................................. 193
•
•
Date and Time are Incorrect ..................................................................................................................................... 193
•
Scanner Errors .................................................................................................................................................................. 194
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer has Two Power Switches
This printer has two power switches. The switch located on the top of the printer, beneath the control
panel, controls power only to the electronic components of the printer. The second switch, located
behind the front cover, controls the power into the printer. Turn on both switches to operate the printer.
First turn on the power switch behind the front cover, then turn on the top switch.
190
WorkCentre 7500 Series Multifunction Printer
User Guide