Xerox WorkCentre 7500 Series User Manual page 220

Troubleshooting
The label sheet is facing the wrong way in the
tray.
Envelopes are loaded incorrectly in tray 5
(bypass tray).
Envelopes are loaded incorrectly in the
envelope tray.
Jams in the Document Feeder
Probable Causes
Unsupported paper of the wrong size,
thickness, or type.
The documents loaded in the document
feeder exceed the maximum capacity
allowed.
The document feeder guides are improperly
adjusted.
Paper Jam Message Stays On
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Duplex Unit Jams
Probable Causes
Unsupported paper of the wrong size,
thickness, or type.
220 WorkCentre 7500 Series Multifunction Printer
User Guide
• Load label sheets according to the instructions from the
manufacturer.
• Load labels face down in tray 5 (bypass tray).
• Load labels face up in tray 1, tray 2, tray 3, and tray 4.
Load the envelopes in tray 5 (bypass tray) with the flaps closed,
flap-side up, and the flaps leading into the printer.
Load the envelopes in the envelope tray with the flaps closed, flap-
side down, and the flaps toward the left side of the tray.
Solutions
®
Use only Xerox -approved paper. For details, see
on page 38.
Place fewer documents in the document feeder.
Adjust the paper guides to fit snugly against the media loaded in
the document feeder.
Solutions
Recheck the media path and make sure that you have removed all
of the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
®
• Use only Xerox -approved paper. For details, see
Paper on page 38.
• Do not use transparencies, envelopes, labels, reloaded paper, or
paper heavier than 220 g/m
Supported Paper
Supported
2
for automatic 2-sided printing.