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Call Manager Basics
VIPedge UG
12/12
Call Manager works with Net Server to provide a powerful "PC-Phone" to enhance
productivity for telephone users.
The Call Manager is designed to run on a PC with Microsoft® Windows XP,
Windows Vista, Windows Server 2003, Windows Server 2008, or Windows 7
operating systems connected to a standard TCP/IP network with the Net Server.
The Call Manager can support XMPP (Extensible Messaging and Presence
Protocol). The Net Server must be installed with the proper software license(s) for
Call Manager to operate correctly.
Call Manager will operate in Demo Mode if the appropriate licenses are
unavailable. Demo mode lets you use the software for Demonstration purposes
only for a limited period of time.
Call Manager Advanced version is included for all VIPedge users and provides
enhanced functionality, including full Unified Communications (UC).
Call Manager provides the following major functions:
It allows you to place, answer, handle, view, and manage phone calls using
•
your computer screen, keyboard, and mouse.
Using the VoIP Audio capabilities can provide a complete speech path when
•
using a PC with the proper speech component support.
Rules and actions can be set up to automatically activate when calls arrive
•
even while you are away.
It works with Windows applications and enables users to make calls, initiate
•
Instant Messaging, and integrate with some third party applications.
It can easily interface with many popular programs (like Microsoft Outlook,
•
Tigerpaw, Goldmine, ACT, etc.). This allows you to dial from and "screen-pop"
into these programs or the Internet / Intranet.
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