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Answering Calls
Hang Up
Holding Calls
VIPedge UG
12/12
Using Call History to Re-dial a Number
1. Click the History Companion tab.
2. Scan the list for a recently dialed number or look for a number of someone
that called you.
3. Right-click on the line with the person to call and select Call Now
or double-click on the line with the person to call.
Using Speed Dial User Button
Click on a User Programmable button that has been programmed as a Speed
•
Dial button. The call will proceed immediately.
Typically the longest ringing calls are answered first, but calls can be answered in
any order with a click of the button.
To Answer Oldest Call
While a call is ringing, click the Answer button.
•
or double-click on the top call in the Calls View Window.
or press the Answer Hot Key (F9).
Note: Call Manager must have focus for the key to work.
To Answer Calls in Any Order
Double-click on the selected call in the Calls View Window.
•
To Answer a Call while Talking (Call Waiting)
While on an existing conversation, another call may ring. The existing call can
•
be placed on hold and the ringing call answered.
While talking on an existing call and another call rings in (not marked
•
"Campon"), click the Answer button
or double-click on the ringing call in the Calls View Window
or press the Answer Hot Key (F9).
Note: Call Manager must have focus for the key to work.
Hanging Up or Disconnecting Calls
When the call is completed, click the hangup button to disconnect the call
•
or right-click on the call in the Call View Window and select
Hangup.
or press the Hangup Hot Key (F12). Note: Call Manager must have focus for
the key to work.
To Place Call on Hold
While talking with a caller, click the hold button to place call on
•
hold
or right-click on the call in the Call View Window and select
Hold from the menu.
TOSHIBA
VIPedge
Using Call Manager Features
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