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Play WAV File
VIPedge UG
12/12
Field Name – Enter the name of the field to be changed. This name must
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match exactly the field name including uppercase and lowercase syntax. For
example, a user may want to create User Programmable Keys identifying the
"Preferred Agent" for the call prior to transferring the call into a queue. The
Field Name would be entered as PREFAGENT. The value would be the
agent's ID code.
Value – Enter the value to be used for this field. Following the above example,
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then the agent's ID code would be entered into this field.
This action will play a specified WAV file on the PC sound card.
Path & Filename – Enter the complete path name for the WAV file to be
•
played or browse to find the path of the file.
TOSHIBA
VIPedge
Actions
119
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