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IM Call
Divert/Transfer
Call
Groups
VIPedge UG
12/12
Calls can be made by using the contact list.
1. Select a single contact record.
2. Right click and select Call.
...or
Select the contact, then click the Call icon.
If the selected contact contains only one phone number, call will be make to that
number. If the selected contact contains more than one phone number, select the
specific number to call when you initiate call to that contact.
Click the red end call icon to end a call.
User should also be able to drag a call to the contact to either initiate divert or
transfer depend on the call state of the call. If the call state is ringing, Call
Manager will divert the call to the contact's phone number. If the call state is
talking, Call Manager will initiate transfer call to the contact. Similar to make call, if
there are more than one phone number in the contact, user will be asked to select
the specific number.
To Answer a IM Call
1. A Silent Message Conversation window will automatically pop up showing
who is calling you and a sound will play based upon your Preference Settings.
2. You must respond within 30 seconds to this message or the caller will get a
message "User did not respond. However, the 30 seconds setting is
configurable.
To End the Conversation
Press the Close button to end the conversation.
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The groups are to categorize the contact records. Four types of groups defined:
Myself – As the group name, it contains only the user contact/profile. This
•
group cannot be deleted.
Main Directory – This group defines all contacts found in the VIPedge
•
systems. This group cannot be deleted.
Personal Directory – This group holds user's personal defined contacts. This
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is a simpler version of previous Contacts companion application where user
can create his/her own personal directories. The differences are
•
User cannot create the directories, instead user can adds contacts to
this directory
•
Unlike in old contact, this contact can hold multiple phones, emails,
and one address
•
Outlook contact can be drag-and-drop to this directory
TOSHIBA
Using Companion Applications
VIPedge
157
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