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VIPedge
Using Companion Applications
Format of the DDE
Command Interface
Command 1 – Open a Chat
Session with this
Extension Number
172
Other programs can be setup to send DDE commands to trigger actions in
Chat to perform a set of functions. The basic format for this DDE command is
as follows:
•
Application Name: MSGPOP
•
Topic: SYSTEM
•
DDE Execute String: <Command>
Format: CALLEXT, Ext #, Msg_Type, "Message", Send_Option where:
•
CALLEXT = The command name.
•
Ext # = the extension number of the person to chat with. If you
leave this blank, the main Chat window will pop up and allow you
to manually select the person.
•
Msg_Type = leave blank, future feature.
•
"Message" = Message to be sent. When using Call Manager, call
and system variables can be used in the message.
•
Send_Option = I or C
•I – send message immediately
•C (or blank) – type message into user buffer but wait for user to
press SEND
Example: The user sits at the front door and acts as the receptionist and
needs to inform people when someone is waiting in the lobby.
1. In Call Manager create a User Defined Action using the type
Send DDE Msg and name it appropriately.
In App Name|Topic enter: MSGPOP|SYSTEM
In DDE Message enter: CALLEXT,,,"Your visitor is waiting
in the Lobby",I
NoteNo extension was specified to allow the person to choose whom
the message is to be sent.
2. Choose a key on Call Manager, right-click and select Change
Key. Name the key, choose the colors, and select a type as User
Defined Actions. Select "Visitor Waiting" from the list of actions
and Save.
TOSHIBA
VIPedge UG
12/12
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