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Crestron UPX-2 Operation Manual

Universal presentation processor
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Crestron UPX-2
Universal Presentation Processor
Operations Guide

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  • Page 1 Crestron UPX-2 Universal Presentation Processor Operations Guide...
  • Page 2 Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ® ® Windows and Windows XP are registered trademarks of Microsoft Corporation in the United States and other countries. ©2008 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Accessing the SETUP MENU ....................vi Establish Communications .....................viii Calibrate the Output Display Device ..................xii Calibrate the Touchpanel......................xiii Download the Required Files from Crestron ................xiv Load the Demo Program & Project ..................xiv Troubleshoot the Demo Program...................xvii Button Configuration......................xvii Connect the RGB and Video Sources...................xviii...
  • Page 4 Video Standards........................71 Progressive and Interlaced Video .................... 72 Aspect Ratios........................... 74 Software License Agreement....................77 Return and Warranty Policies...................79 Merchandise Returns / Repair Service..................79 CRESTRON Limited Warranty....................79 ® ® Microsoft Windows XP Embedded End User License Agreement ......80 INDEX..........................82...

  • Page 5: Upx-2 Quick Start

    Hook Up Refer to the following diagrams and connect the UPX-2 in the following order. 1. You must connect a PS/2 keyboard and mouse to the UPX-2 to establish communication for the first time. After the initial setup, the mouse and keyboard will not be required except for troubleshooting.
  • Page 6 Crestron UPX-2 Universal Presentation Processor NOTE: If using a UPX-2 containing a 512MB operating system, the USB cable should be connected to the bottom-left USB port. NOTE: Refer to the DTT DualTouch Touchpanel’s Operations Guide for additional details. Guides for DTT touchpanels are available from the Crestron website (http://www.crestron.com/manuals).
  • Page 7 DTT-17V3 LINE CORD CABLE CABLE UPX-2 NOTE: One or two touchpanels may be connected. 3. Use the following diagram to make the rest of the required connections. Setup Connections Universal Presentation Processor: UPX-2 ¥ v Operations Guide – DOC. 6276C...

  • Page 8: Accessing The Setup Menu

    NOTE: Sending project files via Cresnet is not recommended. 5. Connect the 2-Series control system using a Cresnet cable. NOTE: The UPX-2 does not supply power to, or use power from, the 24 VDC Cresnet connection. NOTE: The UPX-2 defaults to Cresnet ID 03.
  • Page 9 Press the screen to return to the “Display Output” window and then press Close to return to the SETUP MENU. The display will be adjusted and the SETUP MENU will be centered on the display. Universal Presentation Processor: UPX-2 ¥ vii Operations Guide – DOC. 6276C...

  • Page 10: Establish Communications

    Communication” on page 58 for detailed communications information. NOTE: This procedure requires Crestron Toolbox. The minimum version of Crestron Toolbox required to operate with the UPX-2 is version 1.2.10 or later. Direct Serial 1. When the SETUP MENU appears, click the Touch Screen button.
  • Page 11 (UPX2 in our example). 6. Select RS232 as the Connection Type and select the serial settings specified in step 2. This sets the PC to the same serial settings as the UPX-2. Enter the settings and click OK.
  • Page 12 Crestron UPX-2 Universal Presentation Processor Crestron Toolbox Address Book Setup for Serial Connection 7. Click the System Info icon and select UPX2 from the drop-down list if it is not already selected. If communication is successful, the “System Info” window displays the firmware version number, Cresnet ID, connection parameters, memory usage, and hardware information.
  • Page 13 Crestron Toolbox Functions Menu Ethernet For complete instructions for establishing Ethernet communications, refer to “Establishing Communication” on page 58. 1. To establish Ethernet communications, select Identity from the UPX-2 SETUP MENU. “Network ID” Window 2. Copy the Hostname from the “Network ID” window.

  • Page 14: Calibrate The Output Display Device

    Click Display Output, select the appropriate Output Resolution, and click Apply. If the screen resolution is not acceptable, choose another resolution setting. If the controls are not visible due to the change in resolution, use Crestron Toolbox to change the resolution. Refer to “Display Output” on page 29 for instructions.

  • Page 15: Calibrate The Touchpanel

    Crestron logo screen for approximately 2.5 minutes prior to displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur. NOTE: Touchpanel calibration is required after a firmware upgrade.

  • Page 16: Download The Required Files From Crestron

    On the Crestron website, browse to Tools & Resources| Product Resources | Software & Firmware Updates and select the appropriate file for the 2-Series control system that is to be connected to the UPX-2. Files are also available on the FTP site.
  • Page 17 Universal Presentation Processor Crestron UPX-2 Crestron Toolbox – Tools | System Info 5. When the “System Info” window appears, select the UPX-2 from the drop- down list on the bottom of the screen. The Functions option becomes available from the menu bar.
  • Page 18 Selecting Send Modified Files Only will only send files that are different from those that are currently stored in the UPX-2. Note that if any pages in the UPX-2 are not present in the project, those pages will be deleted from the touchpanel.

  • Page 19: Troubleshoot The Demo Program

    When the system is initially started after loading the demo project, the five source selection buttons are not assigned. Place and hold a finger on the Crestron logo at the bottom left corner of the screen for approximately five seconds.

  • Page 20: Connect The Rgb And Video Sources

    70 for basic video and RGB information. Calibrate the RGB/Video Inputs Click RGB Video on the UPX-2 SETUP MENU. Select each of the RGB and video inputs and adjust them using this window. Click on an input tab and adjust the settings (resolution, horizontal and vertical frequency) for the selected input.

  • Page 21: Storage Devices

    These storage devices can also be used to save the MediaMarker presentations and Word, Excel, and PowerPoint files created with the UPX-2. Refer to “MediaMarker” on page 64 for additional MediaMarker information. NOTE: The UPX-2-MSO-2007 has approximately 100MB of hard drive storage on the Z drive.
  • Page 22 Crestron UPX-2 Universal Presentation Processor ports of the UPX-2), a drive letter is assigned by the UPX-2 for access to that storage. The first device is assigned the drive letter G. • If the assigned drive letter is for temporary use, no further steps are required.

  • Page 23: Universal Presentation Processor: Upx-2

    A version of the UPX-2 with a 512MB compact flash operating system was produced until January 2006. The 512MB model of the UPX-2 was replaced by the UPX-2-1GB. If you have a 512MB version of the UPX-2, you can upgrade to the UPX-2-1GB or UPX-2-MSO-2007 by ordering a firmware upgrade.

  • Page 24: Features And Functions

    The UPX-2 puts complete display control in the hands of the presenter, providing independently controllable outputs to the presenter's touchpanel and audience display. Multiple scalable video windows and PC applications can be displayed simultaneously for preview at the podium while the audience sees only what the presenter chooses.
  • Page 25 RGB source. MediaMarker™ Annotation Only the UPX-2 lets presenters draw, write or type in real-time over any computer or video source, display the complete presentation to the audience, and then save, edit, and share screenshots in a variety of formats. Crestron's exclusive MediaMarker application puts truly professional video annotation and electronic whiteboard capability directly onboard.
  • Page 26 4 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...

  • Page 27: Applications

    Universal Presentation Processor Crestron UPX-2 Applications The following diagram shows a UPX-2 in a lecture hall application. UPX-2 Universal Presentation Processor and DualTouch Technology Touchpanel – Typical Application Diagram Universal Presentation Processor: UPX-2 ¥ 5 Operations Guide – DOC. 6276C...

  • Page 28: Internal Block Diagram

    The following diagram represents the video processing abilities of the UPX-2. UPX-2 Video Processing Block Diagram The UPX-2 supports non-interlaced RGB input resolutions up to 1600 x 1200. Output resolution for both outputs is set to that of the DualTouch Technology touchpanel, 1280 x 1024 for the DTT-17V3, 1024 x 768 for the DTT-15V3, and up to 1600 x 1200 with third-party touchpanel displays.

  • Page 29: Demonstration Program

    Universal Presentation Processor Crestron UPX-2 Demonstration Program The UPX-2 is shipped with a pre-programmed demonstration program that can be configured and used as an “out-of-the-box” presentation system with a 2-Series control system. Pre-Programmed User Interface For information on running the demonstration program, refer to “UPX-2 Quick Start”...

  • Page 30: Specifications

    Crestron UPX-2 Universal Presentation Processor Specifications Specifications for the UPX-2 are listed in the following table. UPX-2 Specifications SPECIFICATION DETAILS Processor Intel Celeron A, 1.8 GHz Memory SDRAM 512 MB DDR PC2100 DIMM Flash 1 GB Type II CF (occupies COMPACT FLASH card slot)
  • Page 31 Faceplate Extruded aluminum, black matte powder coat finish with polycarbonate label overlay Mounting Freestanding or 2U 19-inch rack-mountable (adhesive feet and rack ears included) (Continued on following page) Universal Presentation Processor: UPX-2 ¥ 9 Operations Guide – DOC. 6276C...

  • Page 32: Physical Description

    Found on UPX-2-1GB and UPX-2-MSO-2007 only. UPX-2 models with 512MB compact flash can be upgraded to the 1GB compact flash with Crestron part number UPX-OS1GB or the 4GB compact flash with Crestron part number UPX-OS4GB-MSO-2007. Both are available from Crestron. For ordering information, contact Crestron.
  • Page 33 Crestron UPX-2 UPX-2 Physical View (Rear) UPX-2 Overall Dimensions 16.91 in (42.95 cm) 11.43 in (29.03 cm) 12.12 in (30.78 cm) 17.03 in (43.26 cm) 3.47 in (8.81 cm) Universal Presentation Processor: UPX-2 ¥ 11 Operations Guide – DOC. 6276C...
  • Page 34 Pin 1 (24) N/A Pin 2 (Y) Data Pin 3 (Z) Data Pin 4 (G) Ground NOTE: The UPX-2 does not use, or supply power to the 24 VDC Cresnet connection. NOTE: The UPX-2 is only compatible with 2-Series control systems.
  • Page 35 * Contact factory for a current list of compatible devices. To ensure reliable performance, new device drivers are available only from Crestron through firmware updates. 1394 (1) IEEE 1394b port* * Contact factory for a current list of compatible devices. To ensure reliable performance, new device drivers are available only from Crestron through firmware updates.
  • Page 36 (1) 3.5 mm TRS mini phone jack (blue); Unbalanced stereo audio input; Input Level: 1.0 V Input Impedance: 10k ohms Ring Sleeve Tip: Left Audio Ring: Right Power Sleeve: Ground (Continued on following page) 14 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 37 * PQI FPC-PC.E and Kingston CF/ADP have been tested. Contact factory for a current list of other compatible devices. To ensure reliable performance, new device drivers are available only from Crestron through firmware updates. RGB INPUT A & B (2) DB15HD female, RGB (VGA) inputs;...
  • Page 38 Control Ring Indicator Signal Ground * Contact factory for a current list of compatible devices. To ensure reliable performance, new device drivers are available only from Crestron through firmware updates. VIDEO INPUT 1/HDTV & VIDEO INPUT 1/HDTV: VIDEO INPUT 2 (3) BNC female;...
  • Page 39 100-240V ~6.3A (1) IEC socket and main power switch; 50/60 HZ Mates with removable power cord, included 100-240V ~ 6.3A 50/60Hz Neutral GROUND (1) 6-32 screw, chassis ground lug Universal Presentation Processor: UPX-2 ¥ 17 Operations Guide – DOC. 6276C...

  • Page 40: Industry Compliance

    This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc. (E174344) As of the date of manufacture, the UPX-2 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

  • Page 41: Setup

    Identity Code Net ID The Net ID of the UPX-2 has been factory set to 03. The Net IDs of multiple UPX-2 devices in the same system must be unique. The Net ID is set using the internal setup menu (refer to “Cresnet” on page 25.). Net ID may also be set from a personal computer (PC) via Crestron Toolbox (refer to “Establishing Communication”...

  • Page 42: Configuring The Upx-2

    Universal Presentation Processor Configuring the UPX-2 The UPX-2 is configured from the SETUP MENU. NOTE: If a project has not been loaded, or if an invalid project has been loaded, the touchpanel displays an error message and defaults to the SETUP MENU screen.
  • Page 43 22 for instructions on adjusting the display. Via Crestron Toolbox 1. Establish communication with the UPX-2 as described in “Establishing Communication” on page 58. 2. Right-click on the device and select Functions | Setup Mode….
  • Page 44 CAUTION: At power up or reboot, the touchpanel will cycle through colors and the Crestron logo screen for approximately 2.5 minutes prior to displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while is rebooting. Damage may occur.
  • Page 45 (Word, Excel, Powerpoint, MediaMarker, etc.) and provides a location to save files. To further customize the installation, network drives containing compiled UPX-2 project files can also be mapped. Universal Presentation Processor: UPX-2 ¥ 23 Operations Guide – DOC. 6276C...
  • Page 46 Internet access. A proxy server acts as an intermediary between your internal network (intranet) and the Internet, retrieving files from remote Web servers. 24 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 47 Cresnet communications. The communication mode is factory set to Enable. The Cresnet network identity number (CRESNET ID) is displayed in the “Cresnet Setup” window. CRESNET ID is the two-digit hexadecimal number. The Universal Presentation Processor: UPX-2 ¥ 25 Operations Guide – DOC. 6276C...
  • Page 48 SIMPL Windows program of the Cresnet system. Matching IDs between touchpanel and SIMPL Windows program is required if data is to be successfully transferred. The Net ID for the UPX-2 is factory set to 03. No two devices in the same system can have the same Net ID.
  • Page 49 CAUTION: At power up or reboot, the touchpanel will cycle through colors and the Crestron logo screen for approximately 2.5 minutes prior to displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur.
  • Page 50 If a device’s configuration requires changes to be made, select the device and click Modify… to open the device’s “Configure Device” window. NOTE: Only one third party touchpanel can be connected to the UPX-2 at a time. Before adding a new third party touchpanel, the existing touchpanel entry must be removed by clicking Remove….
  • Page 51 3. From the drop-down list on the bottom of the window, select the address book entry for the UPX-2. The prompt for the UPX-2 will be displayed. 4. Type the command output H V where H is the horizontal resolution in pixels and V is the vertical resolution in pixels.
  • Page 52 Universal Presentation Processor Select Project Permits the selection of the UPX-2 program, a .vtz file. The default file location is the internal flash. To select a project from the internal flash, select Browse and select the compiled project to be loaded.
  • Page 53 All inputs are adjusted for brightness and contrast. Red, green and blue are individually adjusted for an RGB input. Hue and saturation are adjusted for composite, S-video and component video inputs. Universal Presentation Processor: UPX-2 ¥ 31 Operations Guide – DOC. 6276C...
  • Page 54 If a matching preset is not found, the UPX-2 will automatically calibrate for the RGB source. These settings will be stored as the last-recalled settings.
  • Page 55 (frames per second), and whether the signal is interlaced or deinterlaced. The UPX-2 will search through all of the presets that are defined for the detected settings. If a matching preset is found, the preset will be Universal Presentation Processor: UPX-2 ¥...
  • Page 56 If a matching preset is not found, the UPX-2 will automatically set the default settings for a video signal (brightness = 0, contrast = 0, hue = 0, and saturation = 0).
  • Page 57 The Author drop-down list contains all the authors available on the system. Authors can be added Universal Presentation Processor: UPX-2 ¥ 35 Operations Guide – DOC. 6276C...
  • Page 58 Each new frame title will contain the frame prefix followed by a sequential frame number. The frame template serves as a starting point for each new frame. Crestron supplies some ready-made templates, or you can use one of your own.
  • Page 59 The “Embedded Apps” window permits you to set Internet security to different levels for different types of Internet sites. “Embedded Apps” Window (UPX-2-MSO-2007 shown) NOTE: UPX-2-MSO-2007 models will have a button labeled Activate Microsoft Office. For more information, refer to “Microsoft Office Configuration & Activation (UPX-2-MSO-2007 only)” on page 39.
  • Page 60 CAUTION: At power up or reboot, the touchpanel will cycle through colors and the Crestron logo screen for approximately 2.5 minutes prior to displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur.
  • Page 61 CAUTION: At power up or reboot, the touchpanel will cycle through colors and the Crestron logo screen for approximately 2.5 minutes prior to displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur.
  • Page 62 1. Click OK to begin the configuration process. Configuration requires the product key with the UPX-2-MSO-2007. The UPX-2-MSO-2007 will launch Microsoft Word and prompt the user for the product key. Enter the product key and referral key that is included with the UPX-2-MSO-2007 and click Continue.
  • Page 63 Universal Presentation Processor Crestron UPX-2 “Select Installation” Window 3. When configuration is complete, click Close. “Configuration Complete” Window 4. Close Microsoft Word. The “Activation Wizard” window will open. Universal Presentation Processor: UPX-2 ¥ 41 Operations Guide – DOC. 6276C...
  • Page 64 NOTE: Although the Microsoft Access, Microsoft Outlook, and Microsoft Publisher applications are on the list of applications, they are not present on the UPX-2-MSO-2007. 7. Select the method of activation (Internet or Telephone) and click Next. 42 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 65 SETUP MENU. 9. Click Save & Reboot to complete the activation. ETHERNET Details The ETHERNET section of the SETUP MENU allows configuration of the UPX-2’s settings for Ethernet communications. Ethernet Press the Ethernet button to access the “Ethernet Setup” window. Changes are made in real time and there is typically no need to reboot.
  • Page 66 Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and 44 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 67 (Doc. 6256) for more information on IP tables. “IP Table Setup” Window The IP ID is the ID number that is used to identify the UPX-2 in a control system’s IP table. The IP ID should match the IP ID set in the control system’s SIMPL Windows program.
  • Page 68 Press Sharing to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the UPX-2. “Configure Shared Folders” Window Click Add New Share… to browse and add directories with permission to read-only or read/write.
  • Page 69 Exit the on-screen keyboard by selecting File | Exit. On-Screen Keyboard NOTE: If Ctrl+Alt+Shift is selected from the onscreen keyboard, user accounts and passwords can no longer be typed from the onscreen keyboard or an external keyboard. Universal Presentation Processor: UPX-2 ¥ 47 Operations Guide – DOC. 6276C...
  • Page 70 CAUTION: At power up or reboot, the touchpanel will cycle through colors and the Crestron logo screen for approximately 2.5 minutes prior to displaying the progress bar. This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur.

  • Page 71: Installation

    The UPX-2 can be mounted in a rack or stacked with other equipment. Two “ears” are provided with the UPX-2 so that the unit can be rack mounted. These ears must be installed prior to mounting. Complete the following procedure to attach the ears to the unit.

  • Page 72: Hardware Hookup

    Stacking Four “feet” are provided with the UPX-2 so that if the unit is not rack mounted, the rubber feet can provide stability when the unit is placed on a flat surface or stacked. These feet should be attached prior to the hookup procedure.
  • Page 73 PERIPHERALS AUDIO OUTPUT NOTE: An “A” type USB port is also located on the front of the UPX-2. NOTE: Certain USB flash drives may not be recognized by the UPX-2 if they are left connected during a reboot or when power is cycled. To recognize a USB flash drive that is not recognized by the UPX-2, disconnect and reconnect the drive after the UPX-2 has completed rebooting.

  • Page 74: Extending The Vga And Usb Cables

    Crestron UPX-2 Universal Presentation Processor Connecting Multiple Touchpanels Some USB touchpanels may draw too much power, and prevent the UPX-2 from booting up correctly. Use a powered USB hub to connect touchpanels that draw too much USB power. Only one third party touchpanel can be connected at any time.
  • Page 75 Universal Presentation Processor Crestron UPX-2 Extending RGB & USB Cables Composite Video Connections The UPX-2 has six composite video inputs available. All six connectors may be used as composite video inputs. Refer to the following diagram. Composite Video Connections VIDEO INPUT 1/HDTV VIDEO INPUT 2 Universal Presentation Processor: UPX-2 ¥...

  • Page 76: Component Video Connections

    The following chart shows the maximum possible video connections that can be made using both VIDEO INPUT 1 and VIDEO INPUT 2. NOTE: Only two video sources can be displayed at any one time. 54 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 77 2 Component Component 1 (HDTV) Component 2 3 Composite Component and 1 Composite 1 Composite 2 Composite 3 Component 1 Component, S-Video Component 1 S-Video & Composite 1 1 Composite Universal Presentation Processor: UPX-2 ¥ 55 Operations Guide – DOC. 6276C...

  • Page 78: Setting Up A Projector For The Upx-2

    20 and press the Display Output button to configure the display output. 3. Set the resolution to the projector’s native resolution. 4. Select the “Grid” test pattern on the UPX-2 and adjust the vertical & horizontal position on the projector. Do not adjust the size if the UPX-2 is set to the projector’s native resolution.

  • Page 79: Programming

    Universal Presentation Processor Crestron UPX-2 Programming For programming tips and reference information, refer to the latest revision of the UPX-2 Reference Guide (Doc. 6286). Universal Presentation Processor: UPX-2 ¥ 57 Operations Guide – DOC. 6276C...

  • Page 80: Uploading And Upgrading

    Use Crestron Toolbox for communicating with the UPX-2; refer to the Crestron Toolbox help file for details. There are three methods of communication. To prepare the UPX-2 for communication, refer to the following figure for a typical connection diagram. Communications Connections...
  • Page 81 Universal Presentation Processor Crestron UPX-2 • The AUX COM port on the UPX-2 connects to the serial port on the PC via a serial cable. • Power up the system. Ensure that hookup, output resolution, touchpanel calibration and the other setup procedures have been performed as outlined in the Quick Start section at the beginning of this guide.
  • Page 82 (115200), select Parity (None), select Data Bits (Eight), select Stop Bits (One), and enable RTS/CTS. “Touch Screen / Console Settings” Window • Click OK, and then click Save & Reboot on the SETUP MENU. 60 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 83 This is a normal part of the boot up process. Do not turn off power to the UPX-2 while it is rebooting. Damage may occur. NOTE: If you are going to use the serial port (AUX COM) for a...

  • Page 84: Programs, Projects And Firmware

    UPX-2 entry. If the UPX-2 is to communicate with a control system over TCP/IP, an IP table must be created on the UPX-2 to identify the control system(s) it will communicate with over TCP/IP. Use the following instructions to create the IP table.

  • Page 85: Program Checks

    Upload the VisionTools Pro-e file to the UPX-2 using VisionTools Pro-e or Crestron Toolbox. While the UPX-2 can use project files that are located on a removable drive or a network drive, projects loaded with Crestron Toolbox become the default UPX-2 project.

  • Page 86: Operation

    You can use the Crestron MediaMarker Notebook software with the UPX-2 and DTT products or on your own personal computer. In addition to containing the tools required for object creation, Crestron Notebook software can import graphics and text from many other applications.

  • Page 87: Security Infrastructure

    UPX-2 Reference Guide (Doc. 6286). Security Infrastructure Since the UPX-2 does not use a traditional hard drive, but rather an image that gets restored every time the UPX-2 is rebooted, any virus infection is cleared immediately after a reboot. However, using the currently available tools and techniques, Crestron has provided an infrastructure that protects against possible virus infections.

  • Page 88: Problem Solving

    Crestron UPX-2 Universal Presentation Processor Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. UPX-2 Troubleshooting TROUBLE POSSIBLE CORRECTIVE ACTION CAUSE(S) UPX-2 does not UPX-2 is not receiving Verify power to unit.

  • Page 89: Check Network Wiring

    Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

  • Page 90: Restore Default Settings

    Hostname and Workgroup name: The hostname and workgroup name of the touchpanel will reset to their factory defaults. CAUTION: Do not turn off power to the UPX-2 while it is restoring the default settings. Damage may occur. 68 ¥ Universal Presentation Processor: UPX-2...

  • Page 91: Reference Documents

    Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 92: Appendix: Video Definitions

    Input synchronization for the UPX-2 can be horizontal and vertical (H&V), composite sync, or sync on G. Output sync of the UPX-2 is always H&V. Composite (480i) and S-Video Compression of all of the video information (luminance and chrominance) into one signal was devised in the early days of color television to permit transmission over the airwaves.

  • Page 93: Video Standards

    "painted" by an electron beam every 1/60 of a second. ). To use a 720p resolution with the UPX-2 it must be first converted to RGB. Crestron recommends a converter made by Key Digital Systems, model number KD-CTCAL (www.keydigital.com) for this...

  • Page 94: Progressive And Interlaced Video

    EDTV (Enhanced Definition Television). It is recommend that you use the 480i signal from the DVD (or other device) that has 480p and allow the UPX-2 to line-double the signal. The UPX-2 has a better line-doubler than most others.
  • Page 95 Some de-interlacers simply rearrange fields by creating an even-line output frame and an odd-line output frame every 60th of a second. Any motion occurring in the time between the odd and even fields results in undesirable motion artifacts. Universal Presentation Processor: UPX-2 ¥ 73 Operations Guide – DOC. 6276C...

  • Page 96: Aspect Ratios

    1.33 35 mm Film (before 1953) 1.33 35 mm Film (USA) 1.85 35 mm Film (Anamorphic) 2.35 70 mm Film 1.85 NTSC Video 1.33 PAL Video 1.33 HDTV 1.78 74 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...

  • Page 97: Letterbox Display

    Figure 3. 4:3 Aspect Ratio Displayed on a 16:9 Display 4:3 Aspect Ratio on a 16:9 Display The UPX-2 displays a true 16:9 aspect ratio. The 16:9 aspect ratio is full screen; the image fills the screen from edge to edge. Letterbox Display A letterbox image is scaled to fit within another aspect ratio, usually the standard television format of 4:3, and has reduced vertical resolution.

  • Page 98: Dvd Disks

    To display a full screen image, the DVD disk must be formatted as HDTV (16:9 aspect ratio). Camcorders The normal mode for camcorders is a 4:3 aspect ratio. Most new models have a wide mode setting for 16:9. 76 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...

  • Page 99: Software License Agreement

    This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software.
  • Page 100 “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

  • Page 101: Return And Warranty Policies

    Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures.

  • Page 102: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 103 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.

  • Page 104: Index

    Multiple Touchpanels ..........51 Display Output............29 Download the Firmware ..........xiv DVD Disks ..............76 Net ID .................19 Embedded Apps............37 Error................46 Overscan ..............33 Establish Communications ........viii Establishing Communication........58 82 ¥ Universal Presentation Processor: UPX-2 Operations Guide – DOC. 6276C...
  • Page 105 VisionTools Pro-e ............63 SDTV (Standard Definition Television)..... 71 Security............... 23 Warning ..............46 Infrastructure ............65 Select Project .............. 30 Setup................19 SETUP MENU Details ..........22 Y, P Component Video.........70 Universal Presentation Processor: UPX-2 ¥ 83 Operations Guide – DOC. 6276C...
  • Page 106 Crestron Electronics, Inc. Operations Guide – DOC. 6276C 15 Volvo Drive Rockleigh, NJ 07647 (2021119) Tel: 888.CRESTRON 04.08 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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