Appendix F - Matrix Support - Solid State Logic Matrix 2 Owner's Manual

Appendix F - Support
Appendix F – Matrix Support
Our Commitment to Customer Support
A great product is only the start of what sets SSL equipment apart. We believe that the world's best products demand the best
support. To provide this, SSL has a network of sales and service centres throughout the world, including its subsidiaries in New
York, Los Angeles and Tokyo. Through these offices, and appointed distributors in other countries, a full program of backup and
technical support is guaranteed.
Introduction
Matrix has been designed to require a minimal amount of user calibration or adjustment and requires no regular maintenance. In
the unlikely event that you experience a technical problem, the quickest way to resolve the issue is for your local distributor to
arrange a replacement part for you to fit.
The modular design of Matrix's hardware allows assemblies to be replaced with the minimum amount of technical experience.
The maintenance section of this manual provides detailed instructions on replacing assemblies in the console.
Solid State Logic and selected distributors also offer a console repair service for both in and out of warranty repairs.
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