Intermec CK61 User Manual page 94

Chapter 4 — Troubleshooting and Maintaining the CK61
Problems While Configuring 802.1x Security (continued)
Problem
You are setting up multiple access
points in a network, with different
SSIDs, and the connection fails.
The CK61 indicates it is not
authenticated.
You receive a message saying "The
server certificate has expired or
your system date is incorrect" after
you perform a clean boot on the
CK61.
Problems While Scanning Bar Codes
Problem
You cannot see a red beam of light
from the scanner when you press
the Scan button and aim the
scanner at a bar code label.
82
Solution
The CK61 does not save WEP key values when changing the
SSID. Reenter the WEP key value after changing the SSID
and save your changes. You should now be able to connect to
the different access points.
Make sure that:
•
the User Name and Password parameters on the CK61
must match the user name and password on
authentication server. You may need to reenter the
password on both the CK61, authentication server.
•
on your authentication server, the user and group are
allowed and the group policy is allowed to log into the
server. For help, see the documentation that shipped with
your authentication server software.
•
the IP address and secret key for access point must match
the IP address and secret key on the authentication server.
You may need to reenter the IP address and secret key on
both your access point and authentication server.
•
the authentication server software is running on the
server PC.
Date and time are not saved when you perform a clean boot.
Reenter the date and time, and then save your changes.
Solution
•
You may be too far away from the bar code label. Try
moving closer to the bar code label and scan it again.
•
You may be scanning the bar code label "straight on."
Change the scanning angle and try again.
•
Move within two feet of a wall to test the effective scan of
the scanner. For help scanning bar codes, see
Bar Codes" on page
CK61 Mobile Computer User's Manual With Windows CE
15.
"Scanning