Troubleshooting Your Ck61 - Intermec CK61 User Manual

Troubleshooting Your CK61

Problems While Configuring the CK61
Problem
You scan a configuration
command, such as Beeper Volume,
and you hear three low beeps.
You scan or enter an option for the
Scanner Model configuration
command and you hear three low
beeps.
You cannot type a character on the
keypad or you can only type
uppercase or lowercase letters.
CK61 Mobile Computer User's Manual With Windows CE
To find your operating system version
1 Tap the Windows icon > Internet Explorer.
2 Tap the Intermec logo. The Intermec page appears and displays
the software build information.
If you send the CK61 in for service, it is your responsibility to save the
computer data and configuration. Intermec is responsible only for
ensuring that the hardware matches the original configuration when
repairing or replacing the computer.
Solution
If you are working in Intermec Settings, you cannot scan
configuration commands. Exit the application to scan
configuration commands.
You may have scanned or entered a Scanner Model command
that does not apply to the type of scanner that you have
installed. Try scanning or entering the Scanner Model
command again and select an option for the type of device
you are using.
You may have locked a modifier key on the keypad.Press the
necessary key sequence to unlock the key. For help, see
"Using the Color-Coded Keys" on page
Chapter 4 — Troubleshooting and Maintaining the CK61
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