Intermec CK61 User Manual page 92

Chapter 4 — Troubleshooting and Maintaining the CK61
Problems While Operating the CK61
Problem
You press the Power button and
nothing happens.
The Battery status LED is on.
The computer appears to be locked
up and you cannot enter data.
Problems With Wireless Connectivity
Problem
When you turn on the computer
after it was suspended for a while
(10 to 15 minutes or longer), it can
no longer send or receive messages
over the network.
The CK61 is connected to the
network and you move to a new site
to collect data. Your CK61 now
shows you are not connected to the
network.
80
Solution
•
Make sure the backlight is on.
•
Make sure you have a charged battery that is installed
correctly. For help, see
page 5.
•
The battery may be discharged. Replace the battery with a
spare charged battery, or charge the battery.
•
Perform a warm boot or a cold boot.
The battery status LED indicates the following states:
•
If the battery status LED is a steady green, the battery is
more than 95% charged and computer is on a charger.
•
If the battery status LED is blinking red, then the battery
is low. Replace or charge the battery.
•
If the battery status LED is a steady red, the main battery
is on charge.
•
Press the power key to turn off the computer, then press
the power key again to turn it on.
•
Press and hold the power key ten seconds to warm boot
the computer.
•
Try reloading the firmware. See
Software" on page
•
If the computer does not boot or reset, contact your
Intermec representative for help.
Solution
Host may have deactivated or lost current terminal
emulation session. In a TCP/IP direct connect network, turn
off the "Keep Alive" message from host to maintain the TCP
session while the computer is suspended.
Move closer to an access point or to a different location to
reestablish communications until you reconnect with the
network. Any data collected while out of range is
transmitted over the network.
CK61 Mobile Computer User's Manual With Windows CE
"Charging the Battery" on
"Upgrading the System
72.