Lan Or Wan Port Leds Not On; Troubleshoot The Web Management Interface - NETGEAR ProSafe SRX5308 Reference Manual

LAN or WAN Port LEDs Not On

If either the LAN LEDs or WAN LEDs do not light when the Ethernet connection is made,
check the following:
• Make sure that the Ethernet cable connections are secure at the VPN firewall and at the
hub, router, or workstation.
• Make sure that power is turned on to the connected hub, router, or workstation.
• Be sure you are using the correct cables:
When connecting the VPN firewall's WAN ports to one or two devices that provide the
Internet connections, use the cables that are supplied with the devices. These cables
could be a standard straight-through Ethernet cables or an Ethernet crossover cables.

Troubleshoot the Web Management Interface

If you are unable to access the VPN firewall's web management interface from a PC on your
local network, check the following:
• Check the Ethernet connection between the PC and the VPN firewall as described in the
previous section
• Make sure your PC's IP address is on the same subnet as the VPN firewall. If you are
using the recommended addressing scheme, your PC's address should be in the range
of 192.168.1.2 to 192.168.1.254.
Note: If your PC's IP address is shown as 169.254.x.x:
Windows and Mac operating systems generate and assign an IP
address if the computer cannot reach a DHCP server. These
auto-generated addresses are in the range of 169.254.x.x. If your IP
address is in this range, check the connection from the PC to the
VPN firewall and reboot your PC.
• If your VPN firewall's IP address has been changed and you do not know the current IP
address, reset the VPN firewall's configuration to factory defaults. This sets the VPN
firewall's IP address to 192.168.1.1. This procedure is explained in
Configuration and Password
Tip: If you do not want to revert to the factory default settings and lose your
configuration settings, you can reboot the VPN firewall and use a sniffer
to capture packets sent during the reboot. Look at the ARP packets to
locate the VPN firewall's LAN interface address.
• Make sure that you are using the SSL https://address login rather than the http://address
login.
ProSafe Gigabit Quad WAN SSL VPN Firewall SRX5308
(LAN or WAN Port LEDs Not
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Troubleshooting and Using Online Support
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