Gigaset SX100 isdn Instructions Manual page 149

Appendix
What has happened
when ...
... the calls list does not
indicate a time for a
message?
... the answering machine
says "PIN is incorrect" during
remote operation?
... the answering machine
does not record any messages
or has automatically switched
over to 'announce only'?
... the handset does not ring
after setting up the ISDN
phone number (MSN)?
... You don't hear anything?
... You can't dial a phone
number any longer?
... don't receive any calls?
... during call forwarding the
forwarding conditions are
not displayed?
... the telephone also rings for
fax-PC calls?
... the display shows no call
charges?
... you cannot access the
answering machine?
... you cannot record any new
information or
announcements?
... when dialling with the
PABX no connection can be or
the wrong connection is
established?
... ... the handset does not
ring as set?
... it is not possible to access
the answering machine from
the handset?
... a few of the ISDN functions
do not operate as indicated?
148
Possible cause
Date/time are not set.
The entered system PIN is
incorrect or still set to 0000.
Its memory is full.
Area prefix (town/city code) was
saved with the MSN.
u
The key was pressed – the
microphone has been muted.
The long distance prefix has
changed.
The telephone is blocked.
Call forwarding Immediately is
activated.
The assignment of the MSN to
the internal party is missing.
The authorisation Internal only
is set.
Internal call forwarding is
activated.
The phone number is in the
phone number list of the base
telephone.
The call charge display is not set
or this performance feature is
not enabled by the network
provider.
The answering machine block is
activated.
The remaining memory is no
longer sufficient.
The prefix code is either no
entered or is incorrectly entered.
There is a different setting for
the ringer melody for the MSN.
The handset is not assigned the
incoming MSN of the answering
machine.
The ISDN function is not
enabled.
Possible solution
Set the date/time (page 104).
Enter the system PIN again or
set a PIN that is different from
0000 (page 113).
Delete old messages
Play back new messages and
delete.
Save the MSN without the
area prefix (page 117).
Press to return to the call.
Check the long distance prefix
and correct it (page 130).
Check the status display,
unlock the telephone if
necessary (page 11).
Switch off call forwarding
Immediately (page 122).
Define the incoming MSN
(page 118).
Change the authorisation
(page 114).
Activate external call
forwarding (page 122).
Apply to have this activated by
the network provider.
Delete the corresponding
phone number (MSN) in the list
(page 118).
Activate the call charge display
(page 52).
Apply for the performance
feature "charge transmission"
from the network provider.
Enter answering machine PIN
(page 93).
Delete old messages /
information (page 83).
Lower the quality of the
recordings (page 91).
Check and correct the prefix
code (page 144).
Change the ringer tone melody
(page 120).
Check the assignment
(page 89).
Contact the network provider.