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1500 TX User's Guide
Serial printing does not work
Verify that the serial cable is properly connected.
Be sure that your baud rate, parity, and emulation are set correctly. (See
"Setting Serial Communication Parameters" in Appendix H.)
If you are using a serial cable provided by a vendor other than ENCAD,
be sure that the pinouts match those in Appendix H. If the non-ENCAD
serial cable is not working, order ENCAD cable 203977 (for PC and
Unix systems).
Be sure that your serial cable does not exceed the maximum length of 25
ft.
Problems printing over a network
Be sure that the printer is configured to run on the network. Pick a driver
in your software that is also listed under Emulation on the printer.
Application Software
Isolating a problem to your software
Sometimes printing problems are application software-specific.
Try printing the "Demo Plot" on the Utilities disk. If the demo prints, the
printer's health is probably good.
Try printing a simple file from your application or from another applica-
tion. If this prints correctly, the problem may be with your software.
If you are using a Windows application and the file does not print from
Windows, try printing a file from DOS. If this prints correctly, your
problem may be with your Windows driver or Windows setup.
I-12 Troubleshooting
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