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1500 TX User's Guide
Takeup roll doesn't turn
Be sure the paper feed option is set to Takeup.
Takeup roll doesn't stop turning
Check that the take-up sensor is not blocked. There should be nothing
between the take-up sensor and media.
Automatic cutter doesn't work or tears the paper
Make sure the Auto-Cut option is set to ON.
Make sure Media Supply Type is set to Roll.
Make sure the cutter is properly installed. (See "Installing the Cutter" in
Chapter 2.)
TURN POWER OFF and clean the inside of the black belt using
alcohol and a lint-free cloth. Push the carriage back and forth to access
all areas of the belt. Manually push the carriage all the way to the left to
force the cutter to drop. Turn power on.
If the cutter is worn, replace it. You should replace the cutter after every
200 plots (more or less, depending on the type of media used). (See
Appendix G for ordering information.)
Carriage jams
Check for paper jams or blockage.
Be sure the service station is lowering. If it does not lower, push it left
and down, or the cutter will not disengage.
Carriage axis failure
This may be caused by using matte paper which may curl and cause
carriage axis failure. Be sure to use inkjet quality media. (See Appendix
G.)
An obstruction in the path of the carriage assembly is hindering carriage
movement. The obstruction may or may not be visible. Other common
causes include dirty encoder strip, media interference, worn carriage
bushings, cutter malfunction, and loose trailing cable connections.
After checking the following items, reboot the printer to ensure proper
operation.
I-4 Troubleshooting
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