Table of Contents 1 Overview System Requirements............................. 1-1 Printer Specifications............................1-1 Printer Supplies ..............................1-3 Paper and Ribbon ............................1-3 Thermal Printer Cleaning Kit ......................... 1-4 Packing and Transporting the Printer......................1-5 Getting Help..............................1-5 Online User Guide ............................1-5 2 Setting Up the Printer Identifying Printer Parts ..........................2-1 Preparing the Printer for Use ........................2-2 Installing the Trim Tray...........................2-2...
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Table of Contents Safety Labels ..............................A-2 Acoustic Level..............................A-3 Disposal................................A-3 EU Reach ................................A-4 EU Simplified Declaration of Conformance ....................A-4 Appendix B: Regulatory Compliance United States..............................A-1 Canada................................A-1 Korea ..................................A-1 China .................................A-2...
Overview The KODAK 6900 Photo Printer is a roll-fed printer that: • Uses thermal dye-sublimation technology • Provides a printing resolution of 300 dpi, continuous tone • Produces single-sided prints in landscape, portrait, and square layouts • Offers satin and glossy finishes •...
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Overview Print sizes—6R, borderless 2 x 6 in (5.1 x 15.2 cm) 3 x 6 in (7.6 x 15.2 cm) 4 x 6 in (10.2 x 15.2 cm) 6 x 6 in (15.2 x 15.2 cm) 6 x 8 in (15.2 x 20.3 cm) 6 x 12 in.
For best results, replace the paper and ribbon at the IMPORTANT: same time. Used ribbon is safe for land-fill disposal. Do not recycle used ribbon. KODAK Photo Print Kit 6900 / 6R Specifications Storage 40-85° F (50-30° C) specifications 60% relative humidity or lower Capacity* 750 - 4 x 6 in.
Overview KODAK Photo Print Kit 6900 / 5R Specifications Storage 40-85° F (50-30° C) specifications 60% relative humidity or lower Capacity* 750 - 3.5 x 5 in. (8.9 x 12.7 cm) prints, paper, and ribbon** or 375 - 5 x 7 in.(12.7 x 17.8 cm) prints, paper,...
For the latest user guides: 1. Go to www.kodakalaris.com/go/printerupdates. 2. Select: • Standalone Printers • the KODAK 6900 Photo Printer from the drop-down menu • the document that you wish to view from the drop-down menu • your language 3. Click the link for the guide.
Setting Up the Printer Identifying Printer Parts 1. Door latch 2. Paper flange with gear (green) 3. Paper flange without gear (black) 4. Exit tray 5. Trim Tray November 2018...
Setting Up the Printer Preparing the Printer for Use CAUTION: The printer weighs approximately 17.46 kg (38.5 lbs). Use caution when moving the printer. Note: Keep the carton and packaging in case you ever need to transport the printer. Installing the Trim Tray 1.
Setting Up the Printer Connecting the Power Cord If you received more than one power cord with your printer, make and the USB Cable sure to use the correct power cord for your region. 1. Move the power switch to the Off ( ) position. CAUTION: The power outlet must be grounded.
Setting Up the Printer Turning On the Printer Move the power switch to the On ( | ) position. On the operator panel, the Power light illuminates. To turn off the printer, move the power switch to the Off ( ) position.
Setting Up the Printer Loading the Paper Make sure that you have the KODAK Photo Print Kit 6900 / 6R available (see “Printer Supplies” on page 1-3). 1. Make sure that the power switch is in the On ( | ) position.
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Setting Up the Printer 5. Carefully lower the door until it is fully open. A190_0031GA Door 6. Remove the used ribbon. Note: Images remain on the ribbon after printing. If you need to Ribbon maintain confidentiality, dispose of the used ribbon appropriately.
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Setting Up the Printer 8. Remove the flanges from the used paper roll. Save the flanges. Flange Flange 9. Remove the plastic wrapper from the new paper roll. Do not Black Flange remove the tape from the new paper roll. 10.
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Setting Up the Printer 11. Match the colored flanges with the slots of the same color on the printer, then carefully lower the paper roll into the slots. 12. Remove the tape from the paper roll. Note: Verify that the paper unrolls from the top of the roll. Tape A190_0033A November 2018...
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Setting Up the Printer Important: Ribbon must be loaded in the printer (see “Loading the Ribbon” on page 2-12) before the paper automatically loads and advances. 13. Insert the edge of the paper between the metal roller and black roller at Paper Paper November 2018...
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Setting Up the Printer Important: Make sure that the paper is straight. If paper is not aligned properly, rotate the paper roll back and insert the paper again. 14. Feed the paper through the slot at Arrow 2 until the light in the printer turns blue.
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Setting Up the Printer 17. Insert the trim tray. Note: If the trim tray is not inserted properly, a paper jam can occur. 18. Wait for the blank sheets to exit the printer. 19. Install the exit tray. November 2018 2-11...
Setting Up the Printer Loading the Ribbon Make sure that you have the KODAK Photo Print Kit 6900 / 6R available (see “Printer Supplies” on page 1-3). 1. Make sure that the power switch is in the On ( | ) position.
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Setting Up the Printer 5. Carefully lower the door until it is fully open. Door A190_0031GA 6. Remove the used ribbon. Ribbon Note: Images remain on the ribbon after printing. If you need to maintain confidentiality, dispose of the used ribbon appropriately.
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Setting Up the Printer 8. Load the new ribbon: a. Insert right side of the supply spool into the spool holder Ribbon on the lower right. b. Insert left side of the supply spool into the spool holder on the lower left. c.
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Setting Up the Printer 12. Adjust the take-up spool until the spool locks into place. 13. Remove any slack in the ribbon by turning the supply spool. Take-up Spool Important: Slack in the ribbon can cause a paper jam. 14. Close the front of the printer. The light on the front of the printer blinks green.
Setting Up the Printer Starting the Software Operator Control Panel Launch the software operator control panel to view the printer status and change the printer settings. 1. Connect the printer to a PC with a USB cable. 2. From the PC, double-click “SOCPstartup.exe”. 3.
Setting Up the Printer Making a Status Print Print a sheet with the printer serial number, counts, errors, and firmware information. 1. Before you begin, make sure that you connect the printer to a PC with a USB cable. 2. From the PC, double-click “SOCPstartup.exe”. 3.
Maintaining the Printer To ensure good printer performance and high-quality prints, make sure the KODAK 6900 Photo Printer and its environment are clean and dust free. Performing Routine Maintenance To maintain good print quality, clean the exterior (see page 3-1) of the printer regularly to eliminate dust buildup and prevent debris from entering the printer.
Maintaining the Printer Cleaning the Thermal Print Only do this procedure if directed by a service IMPORTANT: representative. Head and the Peel Roller 1. Move the power switch to the Off ( ) position. 2. Remove the exit tray. Latch 3.
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Maintaining the Printer 6. Remove a new alcohol pad from its packaging. Move the pad along the entire length of the thermal print head, in one direction only. When you clean the thermal head: • Apply firm, even pressure. • Make three passes along the thermal print head. •...
Maintaining the Printer 10. Install the paper and ribbon. See pages and 2-12. 11. Close the front of the printer. 12. Install the exit tray. See page 2-2. Door Cleaning the Platen and Pinch Rollers 1. Move the power switch to the Off ( ) position. 2.
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Maintaining the Printer 6. Remove an alcohol pad from its packaging. Wipe the rubber section of the platen roller with the pad. Platen Roller 7. Rotate the roller to clean the entire surface. 8. Allow the alcohol to dry completely (about five minutes) before you resume printing.
Maintaining the Printer 13. Install the paper and ribbon. See pages and 2-12. 14. Close the front of the printer. 15. Install the exit tray. See page 2-2. Door Cleaning the Cleaning Roller 1. Move the power switch to the Off ( ) position. 2.
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Maintaining the Printer 4. Carefully lower the door until it is fully open. 5. Remove the ribbon and paper. Door A190_0031GA 6. Remove a new alcohol pad from its packaging. Wipe the rubber section of the cleaning roller with the pad. 7.
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Maintaining the Printer 10. Install the paper and ribbon. See pages and 2-12. 11. Close the front of the printer. 12. Install the exit tray. See page 2-2. Door November 2018...
Operating the Printer Making Prints You make prints using photo printing software applications. For application-specific printing information, see the user’s guide or on-line Help for the software application. Handling and Storing Prints For best results: • Make sure hands are clean and free of food, oil, and grease. •...
Operating the Printer Operator Panel Lights LED Display Printer Status POWER ERROR Paper Set The printer power is off. The printer is initializing after powering on. • The thermal print head is cooling/heating during the printing process. •...
Operating the Printer Printer Settings Use the operator panel buttons to review and change printer settings. 1. Click MENU to enter User Mode and to scroll through the Main Menu options. 2. Click UP or DOWN to adjust settings up or down (where applicable).
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Operating the Printer Display - Level 1 Display - Level 2 Description STATUS PRINT ---- Prints a sheet with the printer serial number, counts, errors, and firmware information. Combo Wait Set Wait Combo The amount of time the Printer waits for the next print.
Troubleshooting Problem Description or Cause Possible Solution Sections of the image are not printed. • Platen roller is dirty. 1. Clean the platen roller (see page 3-4). • Pinch roller is dirty. 2. Clean the pinch roller (see page 3-4). 1.
Troubleshooting Resolving Operator Panel Status/Error Messages Refer to the following table to resolve errors that appear on the operator panel. If the error persists, contact Service and Support. Message Description or Cause Possible Solution Cover Open The front door is open. Close the front cover.
Troubleshooting Clearing a Paper Jam If a Paper Jam message appears on the operator panel, follow this procedure. 1. Move the power switch to the Off ( ) position. 2. Remove the exit tray. 3. Pull the latch on the front door. Latch 4.
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Troubleshooting CAUTION: To prevent damage to the printer, do not pull abruptly on the paper. 6. Use both hands to manually rewind the paper onto the roll. A190_0038AA CAUTION: Be careful not to damage or mark any rollers. 7. Cut off damaged or printed areas of the paper. 8.
Troubleshooting Repairing a Damaged Ribbon 1. Move the power switch to the Off ( ) position. 2. Remove the exit tray. 3. Pull the latch on the front door. Latch 4. Carefully lower the door until it is fully open. Door A190_0031GA 5.
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Troubleshooting 6. Cut off any damaged areas of the ribbon. Ribbon 7. Overlap the ends of the ribbon. Tape 8. Place tape at the center and at each end of the ribbon. Slack in the ribbon can cause a paper jam. IMPORTANT: 9.
Troubleshooting Recovering from a Power Interruption CAUTION: If the printer loses power while printing, the printer stops with the thermal print head is positioned against the platen roller. The platen roller could become damaged if the thermal print head is left in this position. If a power outage occurs: 1.
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Troubleshooting 5. Remove the ribbon. Ribbon 6. When power is restored: a. Power cycle the printer. b. Follow the procedure for “Clearing a Paper Jam” on page 5-3. c. Send the print job again. November 2018...
Appendix A: Safety and Regulatory Information Important Safety Information CAUTION: Use of controls or adjustments or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer. • The power outlet should be easily accessible and installed near the printer.
Safety and Regulatory Information Safety Labels Please observe the important safety warnings that are posted on the printer. CAUTION: HOT SURFACE—To prevent burns, use caution in these areas. November 2018...
In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact your local Kodak Alaris representative or refer to www.kodakalaris.com/go/EHS for additional information on the collection and recovery programs available for this product.
59(1) of Regulation (EC) No. 1907/2006 (REACH). EU Simplified Declaration of Conformance Hereby, Kodak Alaris Inc. declares that this product is in compliance with Directive 2014/53/EU, Directive 2014/30/EU and 2014/35/EU to the degree to which they apply. The full text of the EU declaration of conformity is available at the internet address http://www.kodakalaris.com/go/EHS.
Appendix B: Regulatory Compliance United States FCC Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Regulatory Compliance China A 급 기기 ( 업무용 방송통신기자재 ) 이 기기는 업무용 (A 급 ) 전자파적합기기로서 판매자또는자용자는 이 점을 주의 하시기 바라며 , 가정 외의자역에서 사용하는 것을 목적으로 합니다. Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical action.