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1500 TX User's Guide
Colors are not correct or sections of print missing
Prime, clean, calibrate, or replace cartridges.
Check ENCAD's WEB site or bulletin board and download the latest
Windows drivers. These drivers have calibrated color tables which act as
a filter to your file and make the colors come out closer to what is on
your computer screen. If you are using a third party RIP, contact the RIP
vendor to determine whether they have updated their color tables to work
with ENCAD inks. If the vendor's files are not yet updated, use the
ENCAD Windows drivers.
Print contains only partial image
Check the settings of the Margins option. When Margins are set to Normal
(the default), the print area is smaller than when Margins are set to Ex-
panded. Try setting the Margins option to Expanded to make the print area
larger.
The printer may not have correctly sized your media. Use the Manual
Load option to load your media. (See "Manual Media Loading" in
Chapter 2.)
The printer automatically prints in portrait orientation (X axis = paper
axis). If you rotated the image in your application to save paper, set the
paper size to the next larger size (for example, if you are printing a C size
image, choose D size paper). Be sure to set Save Media to ON. This
stops the printer from scrolling the full paper height.
Jagged vertical lines
Prime, clean, calibrate, or replace cartridges.
If these suggestions fail, call ENCAD Technical Support for instruc-
tions on cleaning the encoder strip and performing deadband calibra-
tion.
Splotchy area fill
Try using enhanced mode. If the problem persists, prime, clean, calibrate,
or replace cartridges.
I-10 Troubleshooting
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